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We had our daughters 8th birthday party at Monkey Mania in Bankstown today The staff were friendly and extremely helpful. A special thank you to Craig and Christine who took care of all of our requests and the arrangements. We would highly recommend this place to our friends and family and to any one wanting a stress free fun day out.…
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Date of experience: February 2020
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Took my child to monkey mania and it was a fantastic experience made that extra special by really good staff. I want to thank Christine for your help today. <3
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Date of experience: January 2020
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We all had a great fun day out. The students loved the experience. Thank you Craig for making it a wonderful day!
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Date of experience: December 2019
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We had a party yesterday no reservation due to last minute decision to host a party for my DD, so we dine in and invited kids to come over. Order food for kids and parents. The old man I think he is OIC or Manager who is very rude! I understand that we cannot consume the cake I have advised my guest and were fine with it. We will just sing and let her blow her cake. While everyone is singing Happy BIrthday this rude OIC tap us and make a scene that we cannot cut the cake and everyone is stunned! I politely answer him I know and I understand. It is so embarrassing, I want to make a formal complaint, very rude staff and unorganized. And to add everything is so expensive and surcharge Will never go back to Bankstown MM…
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Date of experience: June 2018
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Came for a 5year olds Birthday party with kids aged 3, 4, 9 and 14. Granted the 14 year old was there to help babysit but he enjoyed himself with his book in the corner instead. We were there on a Saturday night and it wasnt that full but there were lots of chairs and tables so I assume it gets busy... There are a few playgrounds for the kids - a baby one and a much bigger one. Staff were pleasant on entry so happy about that. I like that there are massage chairs for mums and dads to relax in so I had a turn on that. There is also a zone for arcade games if you like that. Toilets are fine and lots of parking in the sports club. I gave them a 5 because the hostess for our party was awesome. She was so lovely and the kids loved her. I don't know how she did it with all of our crazy kids but I take my hat off to anyone who can cope with that the whole day and still keep smiling. The adult platters were great too and she looked after us well too. Would recommend this place for families and for kids parties too …
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Date of experience: April 2018
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