Whitsunday Jetski Tours
Whitsunday Jetski Tours
5
6:30 AM - 6:30 PM
Monday
6:30 AM - 6:30 PM
Tuesday
6:30 AM - 6:30 PM
Wednesday
6:30 AM - 6:30 PM
Thursday
6:30 AM - 6:30 PM
Friday
6:30 AM - 6:30 PM
Saturday
6:30 AM - 6:30 PM
Sunday
6:30 AM - 6:30 PM
About
Multi award winning Whitsunday Jetski Tours offers exciting adventure tours in the Whitsundays and is the first and only guided jetski tour operating from Coral Sea Marina, Airlie Beach to the Whitsunday Islands. Guests can ride the latest Sea-Doo GTX jetski into the beautiful world heritage Whitsunday Island Marine Park. Three tours operate daily, the Airlie Adventure, also known as the ‘Turtle Tour’ with sea turtles often encountered, the Two Island Safari, exploring the waterways of South Molle and Daydream Island, and the Ultimate Island Trek, an epic jetski journey to the island oasis of Palm Bay Resort.
Airlie Beach, Queensland, Australia

Awards
Travelers' Choice
2023

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Tours and Tickets by Whitsunday Jetski Tours
Travelers talk about
(84 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles5,051 reviews
Excellent
4,790
Very good
214
Average
24
Poor
11
Terrible
13

DeJoneses
Airlie Beach, Australia6 contributions
5.0 of 5 bubbles
Jan 2021
Went out with the crew from Whitsunday Jetski Tours today and despite the pending downpour we had a great time with Ray as our Guide. It was great fun and those things certainly get up and move. I would highly recommend putting your hand in your pocket and paying extra for individual Jetskis to maximise time 'at the wheel'. Much more fun.
Written January 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dinah N
Reservoir, Australia7 contributions
5.0 of 5 bubbles
Jan 2020 • Couples
We did the trip to Paradise tour, where we jet skied to a resort for lunch and a swim in their pool, the resort was divine. The ski back was a bit rougher than on the way out, but the adrenalin rush was fabulous. Our guide was a real character and made the trip so entertaining. I would definitely recommend anyone to go out with this company it was the best jetskiing tour we have ever done.
Written January 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dinah thanks so much for your review and recommending our company and tours so highly. On behalf of the team thanks for choosing to spend your time with us. Our team are delighted that you had a memorable experience. How amazing is the tour! I often have to supervise a scissors, paper, rock contests on who is going to be the guide on that tour as we all want to do it. Such an incredible, exclusive location with scenery that makes you go Wow!!! I will be sure to pass your lovely comments on to your tour guide. Thanks again for your review and coming our with us, we hope to see you again in the future.
Written January 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stacey
Liverpool, UK8 contributions
5.0 of 5 bubbles
Feb 2020
Had such an incredible day out on the 2 island Whitsundays Tour!! Would highly recommend to any adrenaline junkies who have a need for speed ;)

The Whitsundays is a beautiful area and the jetski tour was a unique way to enjoy it and to appreciate it from a different perspective.

Hayley and the team are super professional and the whole tour was very well organized. That said, the whole team and guides were full of banter and ensured there was also heaps of fun to be had. They really made our visit to Airlie. A couple of people in the group were nervous about driving the skis and were really put at ease - to the point they drove the whole way back.

Highly recommend if you are passing through Airlie :)

Thanks Team!

Stacey
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacey thanks for taking the time to review your experience with us! It was great to meet you girls and get you out on the water in the beautiful "Whitsundays". You can Jetski any where in the world but we believe the Whitsundays is truly something else. So much picturesque scenery. Hayley has been apart of our family for years and I'm sure you saw why. She is just delightful (all the time). We have a really fun team of staff who love nothing more than showcasing our amazing backyard to guests. They will have you in stitches, I think we also have a few comedians here. They all have a really caring gentle nature which will help put anyone's nerves at ease. Thanks again for coming out with us and highly recommending our tours. It was great to finally meet you both.
Written March 5, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

meganwise92
Gold Coast, Australia26 contributions
5.0 of 5 bubbles
Aug 2020 • Couples
Would highly recommend a JetSki tour with these guys. The staff have a great sense of humour and are very understanding. The tour always operates in a single file line with roughly 60m distance between each JetSki. We had a few pros in our tour and single riders and we really struggled to keep up and at first it was not enjoyable. We put our hand up to stop and spoke the the instructor, he then split the group up so the pros could go off and have fun and is newbies tagged a long at a much more enjoyable speed. Would highly recommend, they’re very accommodating and it was a lot of fun.
Written August 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Megan thanks for taking the time to leave us with a detailed review from your recent jetski tour. We are a very small team of 5 and appreciate your high recommendation. We are delighted reading your review that you had a highly enjoyable time with us and found our team to be very accommodating, understanding and fun. Our staff are very passionate about there jobs, our company and the Whitsundays which really shows in the way they conduct our tours. Like what you experienced our guides have a great way of conducting the tours for beginner riders up to the more advanced riders. Thanks again for spending your time on the water with our team, We hope to see you back someday.
Written August 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

bronteward
Sydney, Australia1 contribution
5.0 of 5 bubbles
Feb 2020
Best experience EVER! Despite going on a snorkelling cruise and skydiving, I would still recommend the jetski’s above any other adventure attraction in Queensland! Staff were true blue Aussies who were a great laugh, entertaining and very professional. Staff were very accommodating; free transport to and from our hostel and they provide me with but-free snacks due to my allergies. The free photos were an absolute bonus as well! I can honestly say I couldn’t stop smiling the entire time... and for quite some time after :D
Written February 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wow Bronte thanks for the incredible review! Reading this review was one of the first things I did to start my day and by gosh it brought a large smile to my face reading all your amazing comments. I can't wait to pass your comments on to the team! Recently we were awarded as the #1 Experience in Australia by Trip Advisor. To read that you found your time out on the water with us to be the "BEST EXPERIENCE EVER" really makes us proud. We are pleased that we can offer our guests with courtesy photos of the experience so the memories you made with us will not be forgotten. We love our product and its great to know that we delivered for you in all areas of service. We hope to see you guys again!!
Written March 5, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Courtney P
Brisbane, Australia170 contributions
3.0 of 5 bubbles
Jul 2022
We booked this tour in conjunction with the Ocean Rafting day trip. Although we received good customer service when booking the tour, my 3* rating is due to the lack of care and attention we received while on the tour and afterwards. Since the team specifically says to not post on trip advisor if you have less than a 5* experience, I feel that this should be shared.

When we sat down for the orientation, it was at this time that we were notified of 25knot winds and that anyone with back issues should not come and would receive a full refund. It was disappointing that we were not text notified of this option before checking out of our hotel, etc but that was fine. We decided to continue. There were 4 jet skis plus the guide (they usually have 6 plus the guide). We were told in our training that 'speed is your friend' and to not slow down as it would make the waves more challenging. This unfortunately didn't help us as we ended up hitting a white cap and flying off the jet ski which resulted in a foot injury.

We told the guide and he just continued the tour as if nothing had happened. We then told the guys when we landed and not one of them helped us up the ramp nor offered us first aid when we got to the office. We had to ask for an ice pack (which didn't work). The lady at the cafe beside offered more care. No follow up email or anything to see if we were okay afterwards. When we returned home, we found out that there was 2 hairline foot fractures.

Although we signed a waiver that any injury sustained is our problem, it is quite disheartening to find that the staff don't want to know or care if anything happens on the tours. Having a guide was pretty useless - it would have been just as well to rent a ski and go out ourselves. Our favourite part was seeing turtles (but only briefly as the guide didn't want to stay there).
Written August 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you Courtney for taking the time to leave a review about your recent Airlie Adventure experience with us. We also appreciate your time on the phone to discuss your feedback in further detail. Being such a small, personalised tour, communication with our guests is such an important part of our overall experience, from both a safety and a guest interaction perspective. We pride ourselves on offering exceptional customer service from start to finish so it is disappointing to hear that you felt you didn’t receive this during and after the tour. Please rest assured that our staff care greatly for the welfare and safety of our guests. Our team do sometimes make their commentary a little more light-hearted between the seriousness of the safety and equipment briefings so we are sorry if it came across in any other way than a little light hearted humour. Of course we encourage all guests to leave a review of their experience as it important to us as a small family run business that we understand the experiences and expectations of all our guests, both good and bad. We have long-held the #1 position on TripAdvisor and obviously we are very proud of this, but this has come about after many years of actively encouraging our guests to leave feedback and provide an honest rating of their experience with us. With regards to the weather, we always advise guests of predicted conditions, whether that be in the briefing, on collection from their accommodation, or when weather conditions are not so ideal, we advise guests prior to the day of travel. On the particular day you travelled there was an offshore breeze, however conditions for the Airlie Adventure were suitable given the protection from the South Easterly winds in Pioneer Bay, where the tour operates. As part of the check in and booking process, we do ask people if they have any existing medical conditions so we can determine the suitability of the tour, based on the given conditions. Our procedures always include advice in the days leading up to the tour if conditions for the day were not ideal for travel and every guest receives our confirmation email, as you did, noting our terms and conditions, levels of fitness and to advise us of any medical concerns. We are flexible in offering refunds if guests are unable to travel due to existing conditions, weather, or any other considerable factors as we only ultimately want the best experience all round for our guests. The inference of ‘speed is your friend’ is contextual in referring to the briefing, which outlines the best way to handle the jetski and maintain steering control in varying conditions. Our jetskis are governed on their speed for safety purposes so that is not an issue, merely the narrative was explaining how best to control the jetskis. Our guided tours are very popular and a big part of that is because of our knowledgeable guides…they know the best places to see turtles and other marine life, they share information on the beautiful Whitsunday Marine Park, 74 Islands and Great Barrier Reef, they take photos of your adventure and try their very best to ensure everyone has a fun, memorable adventure with us! We would welcome the opportunity to have you join us again one day and hope you enjoyed the rest of your time in the beautiful Whitsundays.
Written September 7, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

sarahmichell5
Queensland2 contributions
5.0 of 5 bubbles
May 2021
These guys are the best company! I have been through them 3 times now and each time without fail I have laughed and had an absolute ball. They made a special booking for our group of 10 girls and constant communication regarding weather and changes etc. We had a blast! All the crew are so down to earth and full of smiles, jokes and fun. Jess was excellent with my booking assistance, Hayley was full of sunshine and smiles when we got on the bus and Aaron was hilarious as the guide! Also shout out to the other guide (so sorry mind blank on the name), he was good fun especially when I fell off the ski. 1000% would recommend this crew
Written May 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much Sarah for your incredible feedback from your recent jetski adventure with us! It's so great to have familiar faces back with us carving it up in the beautiful Whitsundays. We love having big groups come out with us...the more the merrier, and from your photos it looked like you had a great time. Our team really appreciate all your kind words and thank you for recommending our jetski tours. Can't wait to have you back out with us again soon!
Written May 7, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Julianne Murtagh-Fraser
14 contributions
5.0 of 5 bubbles
Oct 2022
What a great experience, Jarrod literally the most patient guy in the world as I slowly built my confidence. First time on a jet ski and was worried the group would get the s***s with me as a slow poke, didn't need to worry Jarrod made sure i was right and gave the other peeps on the tour a great day as well. the three hour island tour is worth the $$, I would highly recommend getting your own jet ski si you can go at your own pace be that fast or slow. Coral reefs, cyclone damaged island and the jewel in the crown a beautiful big sea turtle. Even if like me you have never jet skied get amongst it with Jarrod. I have already let friends who are travelling up the Whitsundays know where to go and who to ask for, and we'll be back! if you're not 100% confident try the morning one as it's less likely the wind will be up. Seriously do not miss out on this one
Written October 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thankyou so much for recommending us and taking the time out to give us such an awesome review! It's our tour guides priority in making sure all our guests are confident and comfortable in operating the Jetski's at a pace in which they feel safe. Our tour guides are always keen to share the history behind the gorgeous scenery the Whitsundays have to offer, and always guaranteed they throw in a few laughs. Were glad you enjoyed your experience with us and look forward to seeing you back here for another adventure hopefully soon!!
Written October 24, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lizteag
Gold Coast, Australia277 contributions
5.0 of 5 bubbles
Jun 2020
We were wandering aimlessly, COVID-19 had resulted in most things still being closed and I saw a group of jet skis receiving instruction and heading out of the marina. Oh that’s what I want to do, so we asked and they had another tour going in an hour. We signed up and then only after I had paid did my husband remind me that I had never ridden a jet ski and the tour I had booked on was an open water tour!
Oops.
The machines are almost new and in really good condition. The instruction from our guide was comprehensive and very clear (he was English) and off we went. I was really bad and realised very quickly that maybe it hadn’t been the best plan, but our guide made sure that he stopped and gave more instruction and support and by the end of the tour I was flying and loving it! We just did over 5k in two weeks and at the end of it, I rate this as the tour that I had the most fun on.
If you don’t think you can do it, you can and you will probably love it!
Written June 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We appreciate you taking the time to give us some incredible feedback Liz. Thanks so much for booking a last minute jetski experience with our team. We are so proud that what started as a last minute decision with no really initail plans to go jetski, turned into being a well made decision. With the majority of our guests never being on a jetski before, we are very happy to hear that we made your first time memorable. It's good to know that you were happy with our service, as we try our best to cater to everyone's needs. Beginning your adventure with prompt complementary bus transfers, then loading you up with the best equipment we can offer along with the latest and newest model seadoo jetski's for your Jetski thrill. We love our product and its great to know that we delivered for you in all areas of service. We hope to see you guys again!!
Written July 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sean C
Sunshine Coast, Australia215 contributions
5.0 of 5 bubbles
Dec 2020 • Solo
Wow! Just wow!
“Two island adventure” on a blustery day. Adventure does not sum it up.
We started as a full tour but after explaining that the wind was up and that this meant big waves, splashes, and potential for a swim, we were down to four people and our guide Aaron.
Honestly this is the best value adventure experience I have done in many years.

Aaron warned us we would be soaked before we left the harbour. He wasn’t wrong.
Splash, crash, wet yourself laughing as the person in front disappeared through a wave then hold on with vice like grip so you don’t fall off because you were laughing so hard you went off course!

Aaron figured out our skills and comfort levels early on and pushed us (comfortably) to try moves and turns at speed and using the waves. We found some calm water to do some at speed turns and snake like chains. The islands we explored were beautiful and Aaron’s wit, humour and knowledge made it thoroughly enjoyable.

I highly recommend this experience to anyone heading to Airlie Beach. If the team can tailor an experience in less than ideal conditions and for a small group aging from 14 to 45... hands down they should be able to tailor for any group.

A massive thanks to the team for making my day!
Written December 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wow thank you so much for your feedback Sean! Yes, the weather conditions can certainly offer varying levels of adventure so we always ensure guests know what to expect in case they wish to cancel or rebook as we just want them to have the best experience possible. Our top priority is guest safety so even on windier days, our team are well trained to handle the conditions accordingly. It certainly sounds like you made the most of it and had a blast which is awesome to hear! Thanks again Sean and we hope to see you back again one day soon for another ride! :-)
Written December 21, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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