Arena Tours Excursiones
Arena Tours Excursiones
5
9:00 AM - 6:30 PM
Monday
9:00 AM - 6:30 PM
Tuesday
9:00 AM - 6:30 PM
Wednesday
9:00 AM - 6:30 PM
Thursday
9:00 AM - 6:30 PM
Friday
9:00 AM - 6:30 PM
Saturday
9:00 AM - 6:30 PM
Sunday
9:00 AM - 12:30 PM
About
You may enjoy wonderfull journeys with us from LAS TERRENAS on the SAMANA PENINSULA... Come & share with us and our local guides the visit of Los Haitises National Park, the trip to the impressive 40 meters high Waterfall El Limon , the Coffee & Cacao trip and and and .. from January to March the Whale Watching with Kim BEDDAL who will escort and share her experience with you about this whale ! Because we want you to live great adventures, we work with local, experienced and qualified guides !
Las Terrenas, Dominican Republic
Features animals

Awards
Travelers' Choice
2022

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(24 reviews)
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
362 reviews
Excellent
312
Very good
37
Average
5
Poor
2
Terrible
6

Jérôme D
1 contribution
Nov 2021 • Couples
My vzyali excursiyu v Nacional'nyi Park Los Haitises. Vse bylo na vyschem urovne. Spasibo Alanu za etot vizit, za etot autentichnyi opyt. My poobedali v super rezidencii s natural'nymi vodoemami, za znakomostvo s mestnoi floroi i faunoi. Alan ochen professional'nyi, priyatnyi. Ochen rekomeduyu.

We have taken an excursion to National Park Los Haitises. Everything was excellent. Thanks to Alain to make us discover local nature and to give us this authentic and full experience. He brought us for a pretty residence, with natural pools, where we had a lunch. We highly recommend Alain
Jérôme and Janelle
Written November 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Anna
8 contributions
Jan 2022 • Couples
We did the Los Haitises Nationalpark with them and we really enjoyed the day! Start from the booking and transportation process it all worked out easy and the family (who are the owners) are so nice and you see they love what they are doing. Same for our tour guide Carlos, a guy who speaks 6 languages perfectly and knows everything about his country. We never got a tour before with so many interesting information and also he always had some good jokes! Would definitely book again with them and can highly recommend it for everyone!
Written January 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

1bri_zey
Liverpool, UK5 contributions
Jan 2014 • Couples
We did three tours with Arena and would definitely recommend them. The Rincon Safari took us to Rincon beach. On the way we visited a food market, a supermarket where we sampled the local foods and drinks. We also visited a small zoo which had birds and Iguanas and a short stop at the devils hole to watch a steaming Atlantic Ocean.
At Rincon beach we had a wonderful lobster and chicken lunch. Its a beautiful beach with a breathtaking background of forests and mountains. We also had an excellent day visiting Los Haitises National Park well worth the visit. An afternoon at Cano Hondo hotel followed for lunch and a chance to relax and also a chance to swim under cascading waterfalls. Our final trip was a half day whale watching tour which was really well organised. We sailed aboard a boat with marine biologists giving all the information, we were also lucky to see not only a number of humpback whales but also dolphins, really pleased. Thankyou once again Patricia and Johnson, hope to see you again in the future, Brian and Pat from England
Written February 9, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you very much Brian and Pat for your comment, it was a pleasure to meet you and to make you share this wonderful island. Friendly Johnson and Patricia
Written March 17, 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JustynaKal
Warsaw, Poland1 contribution
Feb 2018 • Couples
This lady is a cheater! Do not go with her!!! On friday we bought a trip to Los Haitises (extremely expensive!) which started today (Monday). Unfortunately I was really sick (food poisoning) in the night Sunday to Monday. I got up at 7 am and felt terrible. We had no idea what to do and decided to write to this lady on whats up. We wrote a message in which we wanted to cancel the trip and asked about the money return. She did not answer so we were afraid that she will not return money to us so I put myself up and even feeling horrible I decided to do the trip. We wrote her on whats up that we are going. At 8 am we were waiting in front of our hotel. We waited an hour and nobody came!!! We tried to call her but she did not answer!!! Fortunately a lady from our reception called her and it turned out that she did not read our second message because she did not have internet!!! So she saw only First message but did not respond to it! She even did not try to contact with us or check at our hotel what is happening!!! She had our room number so she should have check what is happening with us at our reception! So she went on the trip without us! What is the worst she returned us only half amount of money!!! Why? I do not understand because it was mainly her fault! She just does not care about her guests. It was horrible day not only because of my sickness but also because of this cheating lady! Choose the Flora Tours they are more reliable and responsible!
Written February 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
You offend me, of everywhere while you cancel 1H am before allocate, then you say that you come and you are not at 8.00 am has your hotel because I had other customers in the same hotel and you were not there. The customers witness!! You are so important as I have to keep waiting everybody, just for you. You question YOU because no agency pays off this kind of attitude....
Written February 7, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Purefolie
Ottawa, Canada112 contributions
May 2018 • Solo
I called the phone number on the website to get information about Los Haitises tour that runs on Mondays. The lady answers in a rude manner that it is 8:45am on Sunday and that she is not working. I apologize saying that it was the phone number listed on the website and that if it's the case, she may want to include a schedule. She replies back that "to use my logic"?? Typical French from France attitude!!! All other tour companies in the area are already open since 8:00am. Needless to say that I will not book a tour with this company. Worst customer service ever!
Written May 20, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Madam, know that I was not unrefined, but on Sundays I am closed and the other agencies also. Just learn to respect the others. It is an educational affair. Yours
Written May 21, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Brklyn
St. Petersburg, FL50 contributions
Dec 2012 • Friends
We really enjoyed our tour to Los Haitises National Park. I have traveled quite a bit, and Los Haitises is now one of my favorite places in the world. If you are in the area, PLEASE GO!

Arena's staff were knowledgeable and fun, and the tour was reasonably priced. We will definitely go on other tours with Arena!
Written December 24, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you very much for your comments, Erica and Cory. It's always a pleasure to share this beautiful place. Friendly, Patricia
Written December 28, 2012
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

HappyNovaScotian
Nova Scotia2 contributions
Feb 2012 • Couples
We highly recommend the all-day excursion to Los Haitises National Park, with lunch-stop at Cano Hondo. We were very appreciative of the availability of 2 guides on our trip, Patricia, and Johnson. Between them they speak many languages, including English, French, Spanish, Italian, and who knows how many more. They are knowledgeable and professional. We were blown away by the tremendous natural beauty of the area. We also enjoyed the buffet lunch at Cano Hondo, a charming hotel, where we also hiked and swam in the natural pool. There are numerous trips to los Haitises, but we found this tour excellent and especially enjoyed the intimate group (10 people including children), the smaller more traditional boat and the personal attention from our guides. Thank you again Patricia and Johnson!
Written March 20, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
It is very pleasant to share this day in your company, and thank you very much for your comment. Friendly Patricia
Written March 23, 2012
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TravelTwosomeYukon
Yukon23 contributions
Jan 2020
Our family, 4 adults and 2 small children took Alain's Los Haitises full day tour. Our first indication that this company was quality is that we needed to cancel the first scheduled day because of sick kids. We feared we would lose our money, but Alain was very gracious simply to reschedule. Points for Arena Tours
Second, our pick up was running late, Alain drove to our pick up point to alert us of the delay---Yep, quality service
Third--Alain the owner was ON the tour eventhough we had a knowledgeable local guide, Wilson.----That shows integrity.
Now, I'm not the most adventurous traveller, and boarding small watercraft in a foreign land isn't without stress. Having the company owner riding up front certainly instills confidence that it's a legit operation.
The tour itself was very good. Amazing how these tour guides can flip in and out of Spanish, French and English.
The lunch stop was amazing, The food was very good quality, buffet style with Dominican and European selections, service was very attentive, but the structure itself, was amazing. It appears to be in the middle of nowhere...and a beautiful, large retreat, carved into the landscape. The labor and workforce for the stone construction is mind boggling. A great day was had by all.
Well done, Arena Tours.
Written January 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Andrea C
San Jose, CA6 contributions
Dec 2016 • Couples
Arena Tours, and all of the Los Haitistes tour companies, offer a very similar package: a boat ride to the national park, tours of the Taino caves, followed by lunch and swimming at a hotel. That is exactly what we got.

Unfortunately, our expectations of this trip were much higher. We were hoping for a knowledgable guide who was familiar with natural history, wildlife, the indigenous history of the island, and who would share that information with us.

We also opted for the kayak extension, a half-hour kayak trip to the lunch spot through mangroves. We were hoping for an up-close look at the mangroves and their wildlife, aided by an expect guide. What we got was a chaperone who led us up the river without any commentary.

The restaurant/hotel swimming afternoon did not add value for us, but for families with small children, it seemed to be a good fit.

On the whole, I'm really glad that we visited this important park, saw many magnificent frigate birds, and more of the diversity of this beautiful area. My word of caution would be just not to expect more than is advertised.
Written January 3, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

LosChicosDeHamburgo
13 contributions
Jan 2014 • Couples
We stayed at the Grand Bahia Principe El Portillo for two weeks in January and we booked several excursions with other tour operators (Flora tours, Tour Samana with Terry and one with our hotel guide) because we wanted to see as much of the island as possible without stress.

We booked 3 excursions with Arena tours: Whale watching, Los Haitises (with Cano Hondo) and Salto El Limon and all of them were great. Patricia is a delight. She is so nice and does her best even when she doesn't speak a word German.

I definitely recommend going with Arena tours. Patricia partners with Kim Bedall for the Whale watching tour, which is sooo much better than the other operators. I've tried the others and I can only say they take much smaller boats (seasick people!) and aren't nearly as professional. With Kim Bedall (the Arena tours partner) we saw whales for 80% of the time. With the others (the day before) we just saw them after 4 hours searching and then had to leave. And that's because Kim Bedall tells you where to look and measures the time so she seems to know where and when a whale will come up from the deep waters.

Los Haitises and Cano Hondo was the second best tour. The nature is very impressive. We saw many many birds and visited the Taino caves and had a nice lunch at Cano Hondo afterwards.

For Salto El Limon we left at 9 o'clock in the morning and then went by horse. The horses were in different conditions but not the poor hungry creatures others tell you. We had some funny young guides who took us to the waterfall where we could bathe in the cool clear water on our own! On our way back we met many other people so I think this is mostly a crowded place. So go there early in the morning!

If we come back to Samaná, we will definitely go with Arena tours again and no one else. Patricia is not only a professional guide but she also has a heart. That really makes a difference.

All the best from Germany,

Henning + Tom
Written February 28, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you very much in both for your very kind comment. It is a real pleasure to have been able to make you discover and appreciated this beautiful place. Friendly Patricia
Written March 25, 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Arena Tours Excursiones (Las Terrenas) - All You Need to Know BEFORE You Go