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Better By Bike
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Better By Bike

See all things to do
See all things to do
Better By Bike
5
#1 of 12 Outdoor Activities in Arrowtown
Bike Tours
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
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About
Better By Bike is situated on the Queenstown trails, with locations in Arrowtown and Queenstown. With an epic range of E-bikes for hire, this activity is suitable for all ages and fitness levels. Riders are offered fully supported, self-guided cycle tours around the Queenstown area. Return shuttle and transport options are also available.
Arrowtown, New Zealand
Awards
Travelers' Choice
2023
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Tours and Tickets by Better By Bike
Travelers talk about
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(43 reviews)
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(5 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
5.0
560 reviews
Excellent
535
Very good
18
Average
3
Poor
0
Terrible
4
Emma B
3 contributions
Fantastic service and great bikes
Jan 2020 • Couples
We would definitely recommend this company to rent bikes from, was great value for money and Matt was really helpful and he gave us an alternative route as we wanted to go further on the bikes.
The bikes we used looked brand new and were in great condition!
We stopped at a few wineries along the way so would recommend bringing a backpack if you want to purchase wine. 😊
Great company and so glad we rented bikes from here. Thank you team!
Written January 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Better By Bike NZ
Hi Emma, Thanks so much for the review! There are so many trails out here so we always try to taper it to what sort of adventure you're wanting on the day All our bikes are brand new each season and we like to take great care of them so you will always have a smooth and reliable ride :) Hope to see you again! Better by Bike Crew
Written January 21, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Catherine K
34 contributions
Best activity in the area. Change my mind.
Feb 2020 • Couples
Yesterday we hired electric bikes and completed the five bridges section of the Queenstown trail which is roughly 15km to the Gibbston Valley Winery. Neither of us are very fit and haven’t ridden a bike for years but the e-bikes in Tour Mode made it comfortable up the hills and when the legs got tired.
The track is very well maintained and scenic the whole way. The bridges are so exhilarating to ride over. We stopped to take photos and admire the views so it took about 2 hours to get to the first winery. Another 30-45 mins along the track are many more wineries to try but we were tired, hungry and needed a rest!
Lunch was amazing as was the wine tasting. After lunch we decided against our better judgment that we would attempt to ride back instead of take the shuttle (in case you have TOO many wines this is a good option).
I discovered on the way back that the Turbo Mode is much more assistive for the hills! We had lots of fun trying to see how fast we could go and made it back to Arrowtown in good time.
This was by far the best activity we did in our trip to Queenstown. Don’t hesitate if you are worried about the ride - it’s 100% worth it! Thanks guys for such a great day.
Written February 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Better By Bike NZ
Hi Catherine, Thanks for the awesome and detailed review! That is such a great trail you rode and one we recommend to all our riders because the scenery, views and bridges are so majestic! Luckily you had the ebikes so you were able to ride back easily - how great is turbo mode for those hills!! We always love hearing that the bike ride was everyone's favourite experience in Queenstown - most people really don't understand how amazing the ride is until they've done it! We hope to see you again, Better by Bike crew
Written February 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BandN20
Broadbeach, Australia28 contributions
A Must Do
Feb 2020
There are a few bike hire places in Queenstown and they are probably all good. We chose this one because you could park nearby without time limits. Most parking in town is 120 mins. We got two ebikes at $110 each for the day. Great bikes and service from nice and helpful staff. We are pretty fit in our 50's. Some people along the track with normal bikes seemed to be struggling at times. I would recommend the ebikes for a more leisurely trip, you still have to pedal. We made it to Gibston Valley winery and had a great lunch. One of the best things you can do when visiting the Queenstown area. Arrowtown is a beautiful little town and only 20 mins drve from Queenstown.
Written February 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Better By Bike NZ
Hi! Thanks so much for the lovely review - it always makes us so happy when our customers have the best day ever! Yes, the parking is very convenient isn't it! We completely agree about the electric bikes too. It's definitely the best way to do the beautiful trails here.. Much more time and energy to enjoy the wineries and scenery. Better by Bike crew
Written February 11, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nick
Brisbane, Australia8 contributions
Great day, make sure you get electronic bikes.
Jan 2020
We did the five bridges trail and what a great day, picked up the bikes from the friendly staff, followed the bike trail to a winery for lunch and then a pleasant cycle back.

We got the electronic bikes for myself and the wife, as were getting a bit old these days, and normal bikes for teens.

The electronic bikes were brilliant, I had to peddle enough to make me feel I was doing something but at no time did I feel I couldn't cope.

The teens on the standard bikes didn't fair so well. I had thought they were fit, but they did struggle on the hills on the way back. If I do it again it will be electronic bikes for everyone. At least they slept well that night.

Also I left it a bit late in the day, 10:30ish, to start. This left me pushed for time to get back for the 5pm deadline. We should have started earlier to allow more photo stops and such....

Al up it was a excellent day and well worth it.
Written January 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Better By Bike NZ
Hi! Thanks for the glowing response :) The 5 bridges trail is definitely an incredible ride! The electric bikes are so great for that undulating trail and even better that you can control how much work you want to do on them :) Even though we are all pretty fit here, we always prefer to take the e-bikes out as it's a good safety net! Plus there is more time and energy to admire the stunning scenery. We hope to see you again! Better by bike crew
Written January 28, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steph M
Adelaide South Australia8 contributions
Amazing ride through the countryside
Jan 2020
We hired our bikes online from the Arrowtown location. We hired electric bikes which I would highly recommend because you can travel a lot of kilometres easily in a short amount of time. The track took us through amazing countryside, overlooking the river, vineyards and we also crossed over Kawarau Bridge and watched a few people bungy jumping. We stopped at Kinross Winery and had lunch and then headed back to Arrowtown. We took our time and thoroughly enjoyed our 4 - 5 hour activity.
We are not experienced riders but took to the bikes within 10 minutes of riding them.
Would highly recommend - it was a highlight of our trip to Queenstown.
Written January 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Better By Bike NZ
Hi Stephanie, Thanks for the review! We agree that the electric bikes are super easy to pick up and ride and definitely the best option to absorb the beautiful scenery! We hope to see you again soon, Better by Bike Crew
Written January 21, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trace P
Wellington30 contributions
Stunning ride on great bikes
Jan 2020
We repeated our ride of a few years ago from Arrowtown to Gibston.
We rented E Bikes.
The scenery was just as stunning, and I would highly recommend this ride for novice riders as it is easy, and experienced riders as it has awesome countryside.
Better By Bike were an excellent rental company to deal with.
They set us up well with bikes and helmets that fitted and suited our varied family.
They also gave us an excellent pre ride brief and that helped us choose the winery best suited for us (Gibston Cheesery and it was yum!!).
Everything was simple and hassle free.
Staff were friendly and helpful.
We have used them twice, and would definitely recommend them!
Written January 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Better By Bike NZ
Hi Trace, Thanks for the review! And thank you for choosing to return to us for your adventure :) We like to brief all our customers on a trail that best suits what type of ride and experience they are wanting that day so we are very happy to hear you enjoyed yours! The Electric bikes were definitely a great option for the trail you rode as there is so much beautiful scenery to be appreciated. We hope to see you again, Better by bike Crew
Written January 21, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maia
Christchurch, New Zealand2 contributions
Thumb it to the Summit
Feb 2020 • Couples
Highly recommend Better by Bike for all your Central Otago biking needs :) we opted for e-bikes to do the wine trail and really glad we did - super enjoyable experience. Service was awesome, bikes were in excellent nick, felt really looked after. We’ll definitely be back!
Written February 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Better By Bike NZ
Hi! Thanks for the great review :) We always recommend e-bikes as we agree - it makes the experience very awesome! Thank you for the compliments on our service, we always try to look after our customers as best as we can :) We hope to see you again, Aya
Written February 25, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sandra M
Edinburgh, UK99 contributions
Great day out.
Jan 2023 • Couples
Had an amazing, excellent day on the E Bikes the other day. We cycled to the Gibston Tavern for lunch then cycled back. The bikes are very good quality and had more than enough power to see us there and back and are easy to flick through the gears and the electric power if required. Meg was lovely and made sure we were comfortable on the bike and we’re all good for the trip. The route to wineries and the Tavern are easily followed and 90% off road. There’s plenty of time to stop off enroute for photos.

Great value for money for your day out. Fun day out for everyone.
Written January 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BetterByBikeAtown
Hi Sandra, It was great to meet you and thanks for taking the time to share your experience. The E-bikes make for an exciting day out, they can cover great distance! The perfect ride out to the Tavern and back! We hope to see you back again to check out the other trails next time! -Meg
Written January 31, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kit
Queensland, Australia11 contributions
Fantastic Cycling experience in Arrowtown
Mar 2023 • Couples
We were extremely lucky to just arrive at Better by Bike in Arrowtown and pick up the last two ebikes for a ride out to the Vineyards and back. Having never ridden one of these modern mountain bikes I really enjoyed the ability to zoom up along in "TURBO" setting engaging the warp drive to get up really steep hills! The experience of cycling on a safe pathway , surrounded by mountains and falling leaves was fantastic. The 20 KM out to the Gibbston valley took us all of the two hours promised and more, as we stopped at every corner to take pictures of the beautiful countryside. Having already visited most of the Wineries in the valley we opted to ride the dangerous-looking Chard vineyard road. It was great...so easy on the ebike and the exhilarating cycle around steep drop corners was fantastic. Then the wine at the end of the two-kilometer road was even better. The return cycle seemed to be twice as fast as the outgoing one, probably due to less photography happening. All in all a wonderful experience. Thanks to Meg at Better by bike for all her help! I cannot recommend this experience enough as it was fantastic. OK, you have to put in a bit of effort but the reward was worth it!
Written April 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BetterByBikeAtown
Lucky you getting the last 2 bikes! Thank you for taking the time to leave such a positive, in depth review! We are so happy you had, what seems like the best day ever!!! Thank you for recommending us, we look forward to your next visit, there's so many trails to explore!
Written April 27, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wendy J
Auckland, New Zealand27 contributions
Great bikes
Apr 2021 • Family
Seamless service.
Bikes are in great condition and work well. An adult family group of us rode the five bridges ride to Gibbston Valley in about an hour each way and this is the second time I have done this ride.
Meg was super helpful and efficient. I would highly recommend.
Written May 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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