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Voyages Ayers Rock Resort

Uluru-Kata Tjuta National Park, Australia
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Voyages Ayers Rock Resort
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kylie and tony b wrote a review Apr 2021
4 contributions3 helpful votes
We stayed at Voyages Ayers Rock Resort in April on a powered site, at check in the front office was so busy with only 2 staff on, people were lined up to the door. It took us 45 minutes just to check in. We thought this was a once off but every time we walked passed the office the line up was even out the door. As the phone number doesn't allow you to actually talk to a staff member we then had to line up again just to ask a question about our pre booked tour, this also took over 30 mins. The staff were pleasant but clearly not enough of them......who wants to spend their holiday in a line up....not me!!! i found the facilities to be ok, the shopping square was really quite good, we even watched a movie in their cinema which was nice to do while on holidays. The surrounding areas were amazing.
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Date of experience: April 2021
1 Helpful vote
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Queen C wrote a review Apr 2021
Gold Coast, Australia7 contributions1 helpful vote
Ayers Rock resort was really disappointing! We paid a lot of money to stay at The Lost Camel. A 3-star hotel at best. For the price, I definitely expected more. The rooms are outdated and drab, the pool is nothing special, and note that it is freezing!!! All hotels and restaurants are owned by the same company so it really is one resort where they charge you big money for absolutely everything!!! Because they can! The restaurants serve outrageously expensive poor quality food. Expect to pay $70 a head for a mediocre buffet dinner (if you can even get a booking we couldn't) and if you decide to eat at Geko the only other restaurant open right now expect very long wait times and poor service. I spoke to one of the cleaners and she said that there was not enough staff to accommodate how many visitors they had. The workers are tired and I did see one lady who was working in The Lost Camel working later on in Geko restaurant. The poor woman had no idea what she was doing and I felt sorry for her. They need more staff ASAP! My advice would be do not to visit yet! Wait until everything is open again. Inside the National park is amazingly beautiful. It's a shame they rip you off inside the resort the only place you can stay.
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Date of experience: April 2021
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ellen0210 wrote a review Apr 2021
Lakes Entrance, Australia13 contributions4 helpful votes
As an international destination we was extremely disappointed in both dining venues, and the ambience at Lost Camel and Sails. We treated ourselves to the $ 77 per head buffet in sails on our last night. Nothing was labelled GF, no food or condiments, so I had to keep asking the only chef what I could eat. Even then I didn't trust what he said. Only one dessert was GF. For my non coeliac daughter, the quality of food was more like a Sizzler buffet. Sticky date pudding was cold, had no sauce or cream available and more than half of the deserdesertsbts had not been replenished. When we first arrived a young waitress introduced herself as the person who would look after us. We did not see her again in the 90 mins we were there. The service was non existent. The one glass of very average sparkling wine was $12.50. Apart from this resort which we did not rate very highly, we absolutely loved being so close to beautiful Uluru. A magical place that everyone should have on their big bucket list.
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Date of experience: April 2021
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Alex G wrote a review Apr 2021
5 contributions
Sarah the guide gave us lots of interesting facts and was very approachable and knowledgeable. Breakfast was freshly cooked and the drinks were hot! We could have spent all day walking around listening to the stories and information about Uluru. We had a child with us and Sarah answered all her curious questions! A lovely morning had by all!
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Date of experience: April 2021
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Spiceville wrote a review Apr 2021
12 contributions7 helpful votes
Came a few years ago and was blown away. At the moment, post COVID, there aren't enough food options open, you can't get dinner in your own hotel or you wait an hour for a takeaway pizza. There aren't enough staff to meet the needs of what's open. Wait until it's all running properly again before you visit, I wish I had.
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Date of experience: April 2021
3 Helpful votes
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