Kiwi Journeys
Kiwi Journeys
5
Multi-day ToursBike ToursSelf-Guided Tours & RentalsDay Trips
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
Kiwi Journeys is New Zealand's trusted local cycle tour operator, specialising in self-guided and supported tours on Nelson’s Great Taste Trail and the amazing West Coast Wilderness Trail. We offer everything you need to enjoy these memorable ‘Great Rides’ including the regions largest range of quality e-Bikes, trail bikes, mountain bikes and family equipment. Our services include the Mapua Ferry, transport, luggage transfers, accommodation, support, personal advice and insider tips. Kiwi Journeys depots include Nelson City, Mapua Wharf, Kaiteriteri and Hokitika on the West Coast. Kiwi Journeys have now partnered with Electrify.NZ meaning you get the latest e-Bikes on the market including KTM, Haibike, Smart-Motion and Black. We look forward to offering you an amazing experience!
Nelson, New Zealand

Awards
Travelers' Choice
2024

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Tours and Tickets by Kiwi Journeys
Travelers talk about
(46 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles446 reviews
Excellent
406
Very good
29
Average
9
Poor
0
Terrible
2

Erle V
Christchurch, New Zealand6 contributions
5.0 of 5 bubbles
Nov 2020
Due to me destroying my Mountain bike and having a tripped booked and paid for to ride nelson for 3-days, I had to hire a bike. Kiwi journeys supplied a fantastic machine that was fully capable of permanently engraving a massive grin on my faces riding Nelsons local tracks as well as the Wairoa Gorge. The staff were incredible from the initial friendly call when booking over the phone to collection (even giving me a spare tube for the gorge) and custom bike setup and then the drop off before going home.
Written November 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Erle Thanks for your awesome review and so pleased you were happy with the bike and the service from our Team. We look forward to seeing you next time you are in Nelson. Hope you are going to get some good rides in over the summer.
Written November 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TravellerJK25
Auckland, New Zealand3 contributions
5.0 of 5 bubbles
Feb 2021
Recently cycled the West Coast Wilderness Trail as part of a package deal booked through Kiwi Journeys. The whole booking process was easy (thanks Lynnie), great communication and follow-up.
The trip itself was fantastic, with wonderful bikes, accommodation, hosts, meals, shuttles & logistics and inclusions such as the Treetop Walk and boat ride to Lake Mahinapua. Highly recommend!
Written February 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi TravellerJK25. So lovely to get your review and your summary of this wonderful tour package that Kiwi Journeys offer on the West Coast Wilderness Trail. It truly is stunning scenery and with the extras you mention make it a truly memorable trip and thrilled you loved the bikes as well. Hope to see you sometime here in Nelson riding the Great Taste Trail. Keep turning those pedals Lynnie
Written February 25, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ben W
Wellington, New Zealand54 contributions
5.0 of 5 bubbles
Jun 2021 • Family
We are a family of three (two adults & a nine year old) and wanted to hire some bikes for a ride around Rabbit Island.

The guys in the shop were great, friendly, full of grea advice and extremely helpful. Really reasonable prices for three bikes for three hours (helmets included)

Bikes were new and really well suited for the trek, we were given maps and guidance and had a blast. Weather was amazing which helped of course.

Recommended
Written July 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

John H
Wellington, New Zealand7 contributions
5.0 of 5 bubbles
Jun 2022
We wanted to go for a short mid-week 2hr bicycle ride round Nelson on a beautiful winter's day - 3 adults plus a 18 month old toddler. I thought this might be as bit much of an ask, but no problem. The 18 mo was loaded into a kiddie's trailer and taken for a test drive which he loved, so we set off with 2 electric and one manual bike. All the gear was top-notch and well maintained, and the suggested bike route was perfect
The trip could not have been better. If the longer trips are as good as this, you'll be in for a wonderful time

Thanks guys
Written June 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Howard A
Te Awamutu5 contributions
5.0 of 5 bubbles
Feb 2020
We organised a cycling trip for 14 peaple through Kiwi Journeys. We started organising our trip many months in advance. Lynnie at Kiwi Journeys went out of her way to help us organise an awesome trip. When we got underway Andrew and his team looked after us extremely well. The bikes they provided were really good quality Ebikes. They transfered our gear to the next hotel. They provided us with a large Chillie bin which we kept replenished each day. Andrew rode with us some days and so did Lynnie. we could not have asked for better service. This was an outstanding experience Thanks so much Kiwi Journeys
Written February 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Team Ashmore It was an absolute pleasure having the opportunity to put your Twin Trails tour together of both the West Coast Wilderness Trail and the Great Taste Trail. The Kiwi Journey's Team are thrilled to hear that you all had a great time and loved the E-bikes. We look forward to seeing you all again next time you are down this way. In the meantime Happy and safe riding. Lynnie
Written February 26, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

EMma N
1 contribution
5.0 of 5 bubbles
Nov 2021
This trip exceeded our expectations! It was the staff that made all the difference! The trip was very well organised with thorough and regular comm's from Suzanne and this carried on during the whole 6 days we were there. Suzanne guided us well on our own pre trip and then managed the details of the Wilderness Trail for us so well. Her genuinely West Coast off sider Lauren was just as capable and obliging and threw in her life stories of living in the local community to really let our experience it first hand. Nothing was too much to ask and all the accommodation and food recommendations were superb. This trip was a highlight of my year and these awesome ladies made it so!
Written November 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for choosing to use us for your trip. I really enjoyed being able to assist you to incorporate the two days of more adventurous cycling in to your tour. Your group was fabulous and not even our wet weather could dampen your spirits. Lauren absolutely loved having you here and we are still laughing about some of the events!
Written December 5, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jenny s
2 contributions
5.0 of 5 bubbles
Jun 2024 • Friends
I would highly recommend Kiwi journeys who could not have done a better job right from early engagement to completion. I did loads of research with other providers with Kiwi Journeys coming in the cheapest. Best service + best price = best experience! Thanks team. We all had an amazing time!
Written June 12, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your fantastic review! We're thrilled to hear that Kiwi Journeys provided the best service and best price for your adventure. It’s wonderful to know you all had an amazing time from start to finish. We appreciate your recommendation and can't wait to welcome you back for another unforgettable journey!
Written June 30, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marg Ingram
Christchurch, New Zealand27 contributions
4.0 of 5 bubbles
Feb 2022 • Friends
Kiwi Journeys were great and very helpful from when we arrived till when we finished. Those who hired bikes loved them. I had my own bike, and Kiwi Journeys were very helpful and sorted out my problems very quickly and thoroughly.
But:
Because we weren't doing their standard trip the office staff had been insistent we pay full price. Eventually (after several emails and phone calls) a manager phoned, and our total was reduced by almost $1000, to a more realistic cost.
Weirdly, they only offered us one map, between a group of 6! But after asking we did get 3.
Accommodation was all good, but Mapua on the Water with it's fabulous views and location would have been much better if the hosts had left us to our own for our continental breakfast instead of rushing us, rationing what we ate and drank, turning on the dishwasher while we were still finishing and having us out of the house by 9.30am when we only had a short ride ahead of us! They just wanted us out!
All that aside, I would definitely recommend Kiwi Journeys.
Written February 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Shirley H
2 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
Our Westland Wilderness Trail ride in January 2024 was a wonderfully curated tour. particularly clever was taking us to the Hokitika Gorge while ensuring that we did not miss any part of the trail.The shuttle and baggage movement were perfect, the accommodation selected was first rate especially at Scenic Waterways where the meals, prepared lunches and breakfasts were superb and we enjoyed the waterways boat tour. The Kiwi Journeys staff were all friendly helpful and professional. We had a great time. We would certainly recommend Kiwi Journeys to anyone else thinking of riding this trail.
Written January 25, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your positive review, and your recommendation will undoubtedly be valuable to others considering riding the Westland Wilderness Trail with Kiwi Journeys.
Written January 26, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tracey L
2 contributions
5.0 of 5 bubbles
Nov 2021
I hired a bike today for a short jaunt - first time in a year after serious back surgery. I had the most wonderful experience - they were so helpful and kind. Offered to pick me up if I got stuck or lost my nerve, gave me a great recommendation for a safe and gentle track, and in short, changed my life in one incredible hour of being back on a bike again. Thank you so much for your patience and kindness. I'll be sure to recommend you:)
Written November 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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