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Kaikoura i-SITE Visitor Information Centre

West End, Kaikoura 7300, New Zealand
+64 3-319 5641
Website
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Review Highlights
Excellent information centre

The visitor information centre has a huge amount of maps, brochures and leaflets covering the whole... read more

Reviewed February 14, 2016
Sarah P
,
Como, Italy
Hayley

Went in and Hayley was a star. Gave us all the info we needed and we had a joke and a bit of banter... read more

Reviewed February 14, 2016
bryan61
,
Otley West Yorkshire
via mobile
Read all 239 reviews
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The Kaikoura i-SITE Visitor Information Centre knows all the best things to do, places to stay and ways to get there plus we'll take care of the bookings.
  • Excellent63%
  • Very good33%
  • Average1%
  • Poor2%
  • Terrible1%
Travelers talk about
Open Now
All hours
Hours Today: 9:00 AM - 4:00 PM
LOCATION
West End, Kaikoura 7300, New Zealand
CONTACT
Website
+64 3-319 5641
Write a Review
Reviews (239)
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51 - 60 of 197 reviews

Reviewed February 14, 2016

The visitor information centre has a huge amount of maps, brochures and leaflets covering the whole of New Zealand, and organized by region. Most of them are free. There's also a good selection of reasonably priced gifts and an efficient booking service (I booked a...More

Thank Sarah P
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this reviewResponded February 28, 2016

Kia ora VascoItaly, thank you for taking the time to write such positive feedback. We hope you enjoyed your whale watch trip! Thanks again.

Reviewed February 14, 2016 via mobile

Went in and Hayley was a star. Gave us all the info we needed and we had a joke and a bit of banter with her. She's a credit to your organisation

Thank bryan61
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this reviewResponded February 28, 2016

Kia ora bryan61, thank you for your review with a star. We take pride in excellent customer services, so it is great to hear that you were pleased with the service of one of our staff members. Thanks again.

Reviewed February 14, 2016

We just needed some information and they were very friendly and helpful! There were lots of people as well and they managed it ptoperly :)

Thank YasminaB00
Reviewed February 3, 2016

I only had a couple of simple questions about our trip to the Interlsander ferry and the lady had no idea what I was talking about and was actually quite rude to me. This is my first ever moan about I-sites. I'm sure it will...More

Thank Brian D
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this reviewResponded February 28, 2016

Kia ora Brian D, thank you for your feedback. I am sorry to hear you were disappointed with the level of our services, so we'll take it on board to improve. Thanks again.

Reviewed January 24, 2016

Visited Saturday pm and the very helpful lady booked us on a Whale Watch the next day. A good place to check out Kaikoura.

Thank gpetc
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this reviewResponded February 2, 2016

Kia ora gpetc, thank you for taking the time to write a review. We hope you enjoyed your whale watch trip! Thanks again.

Reviewed January 17, 2016

Staff were extremely helpful despite it being very busy. We were assisted with 2 bookings and lots of information including restaurants suitable for families.

Thank 2Liz61
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this reviewResponded February 2, 2016

Kia ora 2Liz61, thank your for your lovely review. It has been a pleasure to have been of help. Thanks again.

Reviewed January 9, 2016 via mobile

We visited the i-Site by chance to enquire about something and Elaine then spent over an hour helping us find and book accommodation throughout the South Island for our tour; she was simply excellent, very helpful with a lovely pleasant manner and we found it...More

Thank CaptainHaddockDevon
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this reviewResponded February 2, 2016

Kia ora CaptainHaddockDevon, thank you for your lovely review. We take pride in excellent customer services, so it is great to hear that you were pleased with the service of one of our staff members. Thanks again.

Reviewed January 6, 2016

Very friendly staff. Took their time to give the best option for my family by asking how much time we have at Kaikoura and giving a few option to us, making phone call to confirm availability of different activities etc.

Thank luhu33
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this reviewResponded February 2, 2016

Kia ora luhu33, thank you for writing such a positive feedback. It is great to hear you were pleased with our services. Thanks again.

Reviewed January 4, 2016

Good source to organize your local tours, wineries, whale tours Tourist friendly and your dollar goes a long way

Thank Pekele B B
Reviewed January 4, 2016

this place is helpful but ok its just a I-site it is very good for one though its a good place to get a over view

Thank JJKiwiKid
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Questions & AnswersAsk a question
Helen H
We are coming to NewZeland Feb and would like to go on the dolphin encounter but can't take our one year old son on the boat. The company sid that some people use a nanny for a few hours please could somebody recommend someone that we could possibly use?
September 13, 2016|
Answer Show all 4 answers
Response from Marietvanvierzen | Property representative |
Hi Helen H, my apologies for the delay in reply, I just noticed your question. There are a couple of options for this situation: * split the family, so the parent not doing the dolphin tour can take care of your son while... More
0
Votes
To Y
Is it possible to have the seals and waterfall by walk? What is the fare for a shuttles which could carry nine persons? Thank tou very much!
September 21, 2015|
Answer Show all 4 answers
Response from Marietvanvierzen | Property representative |
Kia ora To Y, in addition to the excellent information of Peter F. I can advise that Kaikoura Shuttles has a 2 hour trip that includes a visit to Ohau Waterfall, the cost is $58 per person. Usually the baby seals are at the... More
1
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