Launceston Visitor Information Centre

Launceston Visitor Information Centre

Launceston Visitor Information Centre
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 1:00 PM
Sunday
9:00 AM - 1:00 PM
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About
The City of Launceston Visitor Information Centre is one of Tasmania's gateway Visitor Centres. Operated by the Launceston City Council since 2003, the newly refurbished Visitor Information Centre, located in Launceston's iconic GPO building right in the heart of the city, is equipped with a variety of contemporary visitor information tools designed to help make your holiday experience most memorable. Our award-winning Visitor Information Centre offers a full booking and information service for visitors and is leading the way in the use of technology, online bookings and digital application. In addition to our information and booking services, the Centre proudly promotes and sells local produce and merchandise. Our friendly and professional team of travel consultants have an in-depth knowledge of the huge range of experiences Tasmania has to offer and look forward to assisting you will all your travel needs. We're looking forward to meeting you soon.
Suggested duration
< 1 hour
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The area
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
145 reviews
Excellent
93
Very good
29
Average
10
Poor
8
Terrible
5

anushena
Sydney, Australia66 contributions
Oct 2022
We spent useful and informative time here. The staff were very attentive and helpful and there is a good range of material to take away. One staff member even came outside to show us where the Tiger bus (free) stop was located!
Written November 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Maggie M
Melbourne, Australia15 contributions
Jan 2023
I was trying to book my family holiday which I was struggling with - until Yvette from the visitor information centre responded to my email. She was so helpful in suggesting and booking accommodation, finding the Cradle Mountain trip and keeping in touch with me by email and phone. My interactions were all on-line or by phone, I didn't actually visit the centre. She did this without being pushy which is quite a skill. A star employee.
Written January 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

dollarmite
Queensland109 contributions
Aug 2022
We called in here on a Sunday afternoon and were impressed by the great service (I think the lady's name was Barbara). She was vey knowledgeable and guided us towards the activities we were interested in.

(It was also lovely and warm in contrast to outside!).
Written August 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Dan L
Bunbury, Australia6,988 contributions
Mar 2022
We called into the Centre around lunchtime on 30th March. Lady on her computer inside the entrance just glanced at us and returned to her computer. Two ladies at the end of the room didn't even raise their heads. I had a browse through the pamphlets, purchased a magnet and departed. Maybe they were scared of our Covid masks?
Written May 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for taking the time to share your review Dan. We pride ourselves here at the LVIC on providing our visitors exceptional service, and we are disappointed to hear this was not your experience. In order for us to improve our service, we would greatly appreciate if you could get in touch via our email travelcentre@launceston.tas.gov.au
Written June 29, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kulturcat
United Kingdom139 contributions
Mar 2020
Despite arriving in the first wave of the pandemic the staff here were very helpful. I always go to the visitor centre to orientate myself and then ask them to make my bookings for me - a one stop shop. Here the staff were knowlegable and helpful.
Written November 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for taking the time to review our centre Kuturcat. We are so please that you found our staff to be of assistance. We look forward to welcoming you back in hopefully the not too distant future.
Written August 10, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anita L
Tweed Heads, New South Wales, Australia60 contributions
Sep 2016 • Couples
Staff were helpful, providing historical as well as up to date information. We knew about the free bus before we left NSW, but were able to pick up the timetable to carry around with us. The free bus is handy as you have to pay for parking in the CBD. The bus stops at all the free venues, like the museum, library, parks and the waterfront. The free bus doesn't go to the Cataract gorge entrance but is only a ten minute walk from the nearest stop at Kings Park.
Written September 7, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

yvc129
Melbourne, Victoria, Australia320 contributions
Jul 2019 • Couples
The staff were extremely friendly and helpful. They provided us with great suggestions to ensure we made the most of our short stay in Launceston
Written July 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you yvc129 for taking the time time to review our Visitor Centre.
Written August 18, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chris W
Edinburgh, UK38 contributions
Jan 2019 • Couples
Really helpful assistance received here. Individual took time to understand our interests and suggest options including advising against things which would be too difficult to achieve in the time frames. I will write more on Cataract Gorge, Christmas Hill and Alum Cliffs but if you are in Launceston, start with the excitement Information office.
Written January 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Irma Pal
Sydney, Australia14 contributions
Jul 2016 • Couples
The day we arrived we wanted to visit Cradle Mountain, unfortunately some of the roads were closed. They showed us different roads we could take and guides us to restaurants and places to see if we could not get to our destination. It was very useful as all the roads were closed to Cradle mountain :(
Written August 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

susantY2252BC
Australia124 contributions
Feb 2022
Maybe it was because of fewer visitors, but I found staff weren't trying to help mask-wearing customers/visitors find places/activities in and around Launceston. Forget it if you want information about places further away. As for the souvenir fluffy toys, all that I checked were "Made in China". Sorry, no present is better than those imports!
Written April 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for sharing your review of our centre Susan, we are always keen to receive feedback so we can improve our service. You are correct that the small range of plush toys we have for sale are sourced from overseas. We do however offset this, by having the majority (90%) of our products in our retail section sourced from our local makers and artisans. We also stock alongside the plush toys, Tasmanian Devils and Platypus that are created by Envirowoolly. These soft animals are made from recycled waste wool product and handmade by supported Tasmanian employees. We are so proud to support this initiative and they certainly do make great presents. Thank you again for your time.
Written June 29, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Launceston Visitor Information Centre - All You Need to Know BEFORE You Go

Frequently Asked Questions about Launceston Visitor Information Centre

Launceston Visitor Information Centre is open:
  • Mon - Fri 9:00 AM - 5:00 PM
  • Sat - Sun 9:00 AM - 1:00 PM