Hi O978YEdavidg, Thankyou so much for the lovely review! I'm not sure which one of the staff is the most 'Iron Man' looking as we have 4 blokes all with dark hair and similar builds! - Either way I'm glad our staff lived up to the expectation and that you loved Heifer Station so much! Thanks again for the lovely review. James

Hi LeeLee657, Thankyou for such a lovely review and a very accurate and glowing representation of Leanne! We are so happy you had a lovely time and that the expereince was welcoming -Everyone starts there wine journey somewhere and we do feel like wine tasting should be far more appraochable than it sometimes is! Thanks again and I will pass on your lovely words to Leanne! Regards James

Hi Duntry - Thanks for the feedback and I'm glad you enjoyed the wines and the ambiance. In relation to the charge for the service provided, every winery has there own policy, the quantity of wine poured and the service provided differs. We feel that $15 is a very fair balance. The tasting is 6 x 30ml - That's 1.5 glasses of wine + the staff members' knowledge and time. The admin involved in working out who has bought wine and how much wine is fair is not feasible in our situation and at busy times. Thank you kindly for the review and I appreciate the feedback. Regards James

Hi Harriet - I'm so sorry the tasting wasn't up to scratch for you. Thank you for pointing out the slowness of the tasting -It's something that happens from time to time so I do apologise for that and we are working on it! We are certainly not a commercial winery - You cant buy our wines outside of Orange and we only make a very small amount of wine compared to most of the other operators in town. Thanks James

Hi Gabriel - Every business is different and has different sets of challenges. I appreciate your feedback, but we value our offering accordingly. We are certainly not the most expensive winery in our region, certainly not when compared with the Hunter or Mudgee for that matter. We do not operate on a commercial scale so we can't discount and offer wine and food at lower prices. Based on that we probably aren't the best fit for you. Our cheese platter for its size is already quite cheap at $35 for 2-3 people and we don't offer a refund of the tasting fee if you buy wine because we are giving you an hour of our time and well over a glass of wine in the tasting flight -That's worth $15 at a minimum. We are proud of our experiences and we value our offerings that have been recognised by our recent GOLD medals at the NSW Tourism Awards and our SILVER medal at the Australian Tourism Awards as well as our recent Gourmet Traveller Best Cellar Doors award. We are consistently rated in the top 5 on TripAdvisor and the overwhelming majority of our social reviews are 5 stars. Thanks again for your feedback Regards, James

Hi 98Langed - You have missed out some VERY important information from your review? You were booked outside originally and we called you because the weather was inclement to try and re-accommodate you. We could have left you in your original position with the children, but you would have been outside in the poor conditions. To move you inside you agreed to not bring the children at all -It was therefore a big surprise when you arrived with the children and expected to be accommodated inside, in a space that has a very limited capacity and is clearly defined as an adults only space. Insulting people by calling them 'clueless' and 'half a brain' is just awful. You don't have any right to pass such judgement on decent people. You should walk a mile in someone else's shoes for a change -How would that insult make you feel? We are dealing with a range of circumstances that no one could have predicted and we are all trying our best to make it work in a safe and secure way. If the weather doesn't play its part we have to try our best and its not always an ideal solution, but its just what happens -I'm sure you would have been happier outside in the sun, but I am yet to master control of it. Regards, James

Thanks, Paul and Jo - We value your opinion & appreciate that you have taken the time to write your review. The animals are currently very well fed due to lots of rain -They roam the paddocks at the end of their shift eating lots of green grass so additional food during the day is not required. During the drought when we brought food in, guests were allowed to feed the animals. Thanks James

Hi there Vee80, Thank you for the lovely review. Cool Climate reds do tend to be on the lighter side which is something the Orange region provides. We are pleased you and your family enjoyed your time with us. Thanks, Chewy

Hi YGDS - I'm sorry you feel that way. Pricing our wines is our choice -You don't to have like the price but we value what we do as such. $15 for 6 wines at 30ml each is cheap + We actually refund your fee if you purchase wine which most other cellar doors in Orange don't do. All the best. James

Hi Caroline - What a lovely review. Thanks for taking the time to write it. We really appreciate the kind words. Thanks again. James