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Taronga Western Plains Zoo

Features Animals
Open Now: 9:00 AM - 4:00 PM
Open today: 9:00 AM - 4:00 PM
Review Highlights
Boomerang Camp

Lily (12) and I stayed one night at Billabong Camp in a tent beside the water. I can't praise the... read more

Reviewed yesterday
Karen H
Great value for money but terrible customer service

We visited from Sydney and have always dreamt about going to Dubbo Zoo. Our first day was quite... read more

Reviewed 3 days ago
danniellem1993
,
Werrington, Australia
via mobile
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Traveler Overview
  • Excellent68%
  • Very good24%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“keeper talks”(126 reviews)
“hire bikes”(93 reviews)
“golf buggy”(73 reviews)
About
Open Now
Hours Today: 9:00 AM - 4:00 PM
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Suggested duration: More than 3 hours
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Contact
Obley Rd, Dubbo, New South Wales NSW 2830, Australia
Website
+61 2 6881 1400
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Reviews (3,028)
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1 - 10 of 3,013 reviews
Reviewed yesterday

Lily (12) and I stayed one night at Billabong Camp in a tent beside the water. I can't praise the camp organisers highly enough! The tents were comfortable, with stretchers, fresh linen and complimentary soaps and shampoos. The individual bathrooms were luxurious by the usual...More

Date of experience: March 2019
Thank Karen H
Reviewed 3 days ago via mobile

We visited from Sydney and have always dreamt about going to Dubbo Zoo. Our first day was quite disappointing. We were served by an older lady at the register and ticket customer service area. She was quite rude towards us as we presented an entertainment...More

Date of experience: January 2019
Thank danniellem1993
TarongaWesternPlains, Guest Relations Manager at Taronga Western Plains Zoo, responded to this reviewResponded 3 days ago

Hello danniellem1993, Thank you for taking the time to review your recent zoo experience. We would like to sincerely apologise for the manner in which you were treated by one of our team members when purchasing a ticket during your recent visit. Please be assured...More

Reviewed 4 days ago via mobile

Excellent zoo very clean and friendly animals well looked after well worth a visit, plenty of things for Little children,

Date of experience: March 2019
Thank M7284MZlindae
TarongaWesternPlains, Guest Relations Manager at Taronga Western Plains Zoo, responded to this reviewResponded 3 days ago

Hello M7284MZlindae, Thank you for taking the time to review your recent zoo visit. We are pleased that you had an excellent time with your young children. We hope that you can all come back and visit us again in the future. Kindly, Joanne

Reviewed 4 days ago via mobile

We spent the whole day here and loved it. Fed some carrots to giraffes for only $7 and took the Savannah bus for $10 great set up and plenty of parking. We took our car around as the golf carts are quite overcharged. When we...More

Date of experience: March 2019
Thank 215jessican
TarongaWesternPlains, Guest Relations Manager at Taronga Western Plains Zoo, responded to this reviewResponded 3 days ago

Hello 215jessican, Thank you for writing a review. We are pleased that you had an amazing day out exploring the zoo and taking part in some of our special encounters. We hope that you can come back and visit us again soon. All the best,...More

Reviewed 1 week ago

Before I start my review, please note, I always try very hard to find the positive in every experience and don't leave a review if I can't....but this was just too frustrating. My experience before we even get there was really quite disappointing. I wanted...More

Date of experience: March 2019
2  Thank mismeliss
TarongaWesternPlains, Guest Relations Manager at Taronga Western Plains Zoo, responded to this reviewResponded 3 days ago

Hello mismeliss, Thank you for your review and we are very sorry that you have had difficultly contacting our reservations department to book some accommodation at the zoo. Furthermore, we are very sorry that one of our team members was rude to you when you...More

Reviewed 1 week ago

Having visited the zoo several times over the years, I was very impressed this time with how it was looking. The upgrades that have been completed have made a huge difference. The gardens and trees look well maintained which must be particularly difficult in this...More

Date of experience: March 2019
Thank kjw
TarongaWesternPlains, Guest Relations Manager at Taronga Western Plains Zoo, responded to this reviewResponded 1 week ago

Hello kjw, Thank you for your review following your recent visit. We are pleased that you were impressed with the zoo environment and recent developments that we have undertaken. Thank you for also providing some constructive feedback on our food and beverage offerings and we...More

Reviewed 1 week ago

It's wonderful to go the Cafe for lunch and sit outside. It is so relaxing watching the monkeys and water dwellers going about their day.

Date of experience: November 2018
Thank wendymanchester2018
TarongaWesternPlains, Guest Relations Manager at Taronga Western Plains Zoo, responded to this reviewResponded 1 week ago

Hello wendymanchester2018, Thank you for your review. We are pleased that you enjoyed a tasty lunch in our cafe whilst taking in the atmosphere and watching out Monkey's on their island. We hope that you can come back and visit us again soon. Sincerely, Joanne

Reviewed 2 weeks ago via mobile

We decided to do the Zoofari Lodge option ,great choice ,could not be more impressed ,from the fantastic accommodation , watching the animals up close,night tours / morning tours with our guide Dennis who was informative & passionate,the food provided was outstanding including the Chef...More

Date of experience: March 2019
1  Thank kenoandkranky
TarongaWesternPlains, Guest Relations Manager at Taronga Western Plains Zoo, responded to this reviewResponded 1 week ago

Hello kenoandkranky, Thank you for your review. We are so pleased to hear that you had a fantastic and impressive time staying overnight at Zoofari Lodge. Thank you for also recommending that others experience Zoofari Lodge for themselves. We hope to see you back at...More

Reviewed 2 weeks ago via mobile

Western plains Zoo is currently undergoing upgrades so some areas are not at their best. However the exhibits that are operational are marvellous and the whole ambiance is wonderful. Sat for an hour just watching the hippos play tag.

Date of experience: March 2019
1  Thank gintygal
TarongaWesternPlains, Guest Relations Manager at Taronga Western Plains Zoo, responded to this reviewResponded 1 week ago

Hello gintygal, Thank you for taking the time to write a review. We are pleased that you loved your recent visit and watching our Hippopotamus have a playful time. We look forward to welcoming you back to visit us again soon. All the best, Joanne

Reviewed 2 weeks ago

As a family we all stayed in several Savannah Lodges to celebrate my brother's 60th birthday. The staff are terrific, very knowledgeable and extremely helpful. The lodges are really luxurious and beds very comfortable! Food was great! We went on two tours just for guests...More

Date of experience: February 2019
1  Thank ah649
TarongaWesternPlains, Guest Relations Manager at Taronga Western Plains Zoo, responded to this reviewResponded 2 weeks ago

Hello ah649, Thank you for your review. We are delighted that you and your family were able to celebrate your brothers birthday at Zoofari Lodge and that you had an incredible time. Thank you for also recommending that others experience Zoofari Lodge for themselves. We...More

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Questions & Answers
Ask a question
saifa810
February 28, 2019|
AnswerShow all 6 answers
Response from HarrySydney55 | Reviewed this property |
We saw no snakes and heard no mention of them but that question would be better posed to the zoo operator
2
Votes
saifa810
February 28, 2019|
AnswerShow all 5 answers
Response from JilltheItalophile | Reviewed this property |
No question is a silly question. If it needs to be asked then it needs to be answered. I have visited this zoo several times and have never seen a snake roaming free. The zoo is in the bush but there are a lot of people... More
0
Votes
51vickii
February 15, 2019|
AnswerShow all 3 answers
Response from Janet B | Reviewed this property |
Hi, we did not take the premium package and I think that was a great idea.
1
Vote