Westport I-Site
Westport I-Site
4.5
Visitor Centers
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About
An I-Site with an abundance of information, with dedicated staff who have an extensive knowledge of the local area. You can also book a variety of travel here, including accommodation and Doc bookings for the great walks. We also have a large selection of retail, some from local artists around our region.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
51 reviews
Excellent
31
Very good
15
Average
2
Poor
2
Terrible
1

Cwilson7au
Arthurs Bay, New Zealand5 contributions
Couples
Very good for us as having one day in Westport and wanted some clues which were well provided by the helpful staff allowing us to plan our day. We were in early and had no waiting and found some trinkets in the shop. Thank you.
Written October 14, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Zephyr329
Ballarat, Australia43 contributions
Solo
The staff at the information centre were so friendly as were he rest of the people in Westport. It’s really nice vibe for tourists to come into with people being so welcoming and friendly. It not only credits the city but also the country. Well done Westport you are certainly tourist friendly and extremely helpful and accommodating. Thank you.
Written February 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for all your positive comments on visiting Westport. Yes, we are known to be a welcoming and friendly town. Our front line staff work hard here to be as helpful and accommodating as they can to make your holiday a memorable experience. We hope you can visit us again in the near future.
Written June 7, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Carol K
Auckland, New Zealand7 contributions
Friends
Friendly lady on Sunday morning gave us map gave clear instructions to location our accommodation Thank you we luv Westport would have loved 2 days here weather was fine seemed warmer than Nelson Cheers
Written August 14, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Be a traveler not a tourist
Ireland61 contributions
Couples
Not the warmest of welcomes. Bored staff who point you to the brochures. The building has some old railway stuff which might be interesting if you are into that sort of thing.
Written July 15, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi OddSoxrocks. Thank you for taking the time to review your experience here at the Westport I-Site. We were very disappointed to hear your received such a poor greeting and customer service when you visited us in February. We do take this feedback on board and hope the next time you visit us we can rectify your opinion of us. Our Mystery shopping reports have always scored high our last one was 98% out of 100. For the month of February we had 8323 people through our door which averages 297 clients a day, I'm thinking you must have caught us in a down time as in February we are never bored. The odd Railway stuff lying around that you refer to, is actually an award winning architecturally designed Museum. We are happy to offer you a free entry in the Museum next time you are in town and hope you have safe and enjoyable travels. Warm regards and apologies again for the service you received.
Written August 13, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

WilsonFamilyNz
Pleasant Point, New Zealand554 contributions
Family
Any question asked they had an answer and great T-Shirts. Almost made to feel like a local. MY Wife and I and our kids learnt alot about the entire area and the Ladies who worked there had big smile and were so informative.
Thanks
Written October 7, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ElizabethandChr... B
14 contributions
Couples
The ladies were very busy. This is also the AA site so limited facilities. Looking for information on further travel and not up to date on seasonal nature of other areas
Written September 17, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

IanTheTraveller
Cambridge U.K.116 contributions
Couples
Our guidebook was less than enthusiastic about the west coast in general and Westport in particular, but we found it welcoming, we enjoyed visiting the museum, discovering the history of Westport, and also Cape Foulwind and the nearby seal colony. Negatives? Wi-fi was generally slow to very slow and places like motels (the Ascot Motor Lodge for example) don’t seem to realise that many visitors these days have mission-critical stuff to do while vacationing.
Written March 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for all your positive comments about Westport. Sorry to hear your WiFi was slow. Westport township now has ultra fast free internet along the main street. If you ever come to Westport again please pop in and see us here at the I-site and we will advise you of all the activities, walks and great points of interest to visit.
Written June 7, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Websailr
San Francisco, California7 contributions
Solo
Knowledgeably and friendly staff, with local and regional maps as well as guidebooks and souvenirs and toys for the ankle biters.
Written April 30, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your positive feedback, much appreciated!!!
Written May 1, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

schur
Nelson, New Zealand17 contributions
Family
super helpfull and friendly!!! did a few bookings for my nephew from overseas and NOTHING was a hassle... then needed to make bus reservations for myself and got treated like a prime customer =) great stuff guys =)
Written April 20, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you so much for all your positive feedback. Much appreciated!!!
Written May 1, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Reinhard G
Mapua, New Zealand133 contributions
Couples
We went to the i-site in Westport to ask some questions about short walks in the Westport area. Most of the places we asked about were unknown to the lady, they did not have any information material on short walks and we left again with nothing more than we already knew before.
Written March 25, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your review. I am very sorry to hear about this feed back as we do have a lot of information about walks here, including a map displaying all the walks from Punakaiki up to Karamea. We also have a great DOC Brochure displaying all the walks up in Denniston and surrounding areas around Westport. We did have a have a new staff member on in the weekend which may of contributed to the lack of information you received, but we are all extremely passionate about our area here and we will all go the extra mile to make sure we give our customers the best possible service we can.
Written March 28, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Westport I-Site - All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Westport I-Site