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Onsen Hot Pools

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Address: 160 Arthurs Point Road | Arthurs Point, Queenstown, New Zealand
Phone Number: 034425707
Website
Today
11:00 am - 10:00 pm
Closed now
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Hours:
Sun - Sat 11:00 am - 10:00 pm
Description:

Immerse yourself in the views, the pure waters, and the fresh mountain air,...

Immerse yourself in the views, the pure waters, and the fresh mountain air, as your mind and body surrenders to the deep penetrating warmth and gentle massage of our private pools. Housed in cedar-lined bathing rooms, complete with shower, changing area, breathtaking mountain views, and unique picture-windows that retract into the roof at the touch of a button. At night dim the lights and watch the southern constellations wheel past overhead!

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TripAdvisor Reviewer Highlights

Read all 873 reviews
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  • 601
    Excellent
  • 180
    Very good
  • 44
    Average
  • 16
    Poor
  • 14
    Terrible
Candle night

Thank you for the romantic setting, it was wonderful to relax after a hard weeks working. We will be making a monthly visit at the hot pools for sure. Highly recommend... read more

5 of 5 starsReviewed 5 days ago
jtm7
,
County Laois, Ireland
via mobile
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873 Reviews from our TripAdvisor Community

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Showing 855: English reviews
County Laois, Ireland
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Thank you for the romantic setting, it was wonderful to relax after a hard weeks working. We will be making a monthly visit at the hot pools for sure. Highly recommend visitors and locals enjoy the pools to unwind especially in the winter months. Only downfall , food prices are 🙈 Have your dinner before hand 😂

Helpful?
Thank jtm7
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Amazing customer service with a warm welcome till we were escorted to our pool. We had a extremely relaxing time with many features to the hot pool. Extremely beautiful views! If you go at night candles are a must! Worth every cent. Highly recommend for a relaxing night, it was a night to remember for our trip!

Helpful?
Thank Emma P
Sydney, Australia
Level Contributor
5 reviews
4 attraction reviews
5 of 5 stars Reviewed 6 days ago NEW

The first major highlight was being picked up in town with their complimentary shuttle which was a great advantage. Check in & making your way to your private hot pool is a smooth process. The view and the hot pool themselves are out of this world. The privacy, view & entire experience in simply amazing and great value for what... More 

Helpful?
Thank alicemenc
Auckland, New Zealand
Level Contributor
52 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is great. Excellent views. Great place to sit back and have a relaxing soak. Kids enjoyed it too. We went on an average day quite a bit of rain but it didn't dampen our visit. Would recommend this place. This is our 3rd visit.

Helpful?
Thank familyoffour_2010_10
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My partner and I were on holiday in QT during my birthday. He surprised me with a night trip to Onsen. The facility is lovely and the added 'Happy Birthday' letters on our room was beautiful. Unfortunately we had noisy foreign neighbours who decided to have a party in their pool instead. Made the romantic, relaxing experience into more of... More 

Helpful?
Thank AshKateAus
Christchurch, New Zealand
Level Contributor
28 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

even though it was raining, the sky cleared for a short while and we were able to look at the stars. Saw a shooting star even. really private, absolutly beautiful

Helpful?
Thank Chata624
Sydney, Australia
Level Contributor
42 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The views from the hot pools are gorgeous, looking over the mountains and river with the shotover jet spinning past every now and again. We went with two kids (11 and 7) and they loved sitting in the hot spa eating icecream! You have about 50 minutes to enjoy the spa and then can shower in the room or use... More 

Helpful?
Thank SarahKate_73
Papamoa, Bay of Plenty, New Zealand
Level Contributor
40 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Perfect! Best views of the shot over in town. Great extra add-ons that enhance the whole experience. I would recommend taking jandals or slippers for walking between the pools and the toilet/changing room and a bottle of water although you can purchase water/juice/beer/white sparkling wine there. Will definitely be back.

Helpful?
Thank shellsyy4u
Auckland, New Zealand
Level Contributor
24 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a must do for anyone! The pools are all divided off so everyone has their own private area with a roller door that you can open up and overlook the shotover river and mountains. Once done you move into a bathroom opposite your pool room to get dressed, and they have moisturiser and hairdryers which is very convenient.... More 

Helpful?
Thank Hmol446
Sunshine Coast, Australia
Level Contributor
25 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We took the candlelight package and we were not disappointed. It was a cold evening and the hot pool was perfect. It was incredibly relaxing soaking up the warmth and the atmosphere. The retractable roof was amazing and each room is very private. We look forward to coming back here again.

Helpful?
Thank Donna C

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Onsen Hot Pools and other visitors
1 question
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Mentone, Australia
over a year ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?