We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Onsen Hot Pools

Certificate of Excellence
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: 160 Arthurs Point Road | Arthurs Point, Queenstown, New Zealand
Phone Number: 034425707
Website
Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun - Sat 11:00 am - 10:00 pm
Description:

Immerse yourself in the views, the pure waters, and the fresh mountain air,...

Immerse yourself in the views, the pure waters, and the fresh mountain air, as your mind and body surrenders to the deep penetrating warmth and gentle massage of our private pools. Housed in cedar-lined bathing rooms, complete with shower, changing area, breathtaking mountain views, and unique picture-windows that retract into the roof at the touch of a button. At night dim the lights and watch the southern constellations wheel past overhead!

read more

TripAdvisor Reviewer Highlights

Read all 893 reviews
Visitor rating
  • 620
    Excellent
  • 180
    Very good
  • 45
    Average
  • 16
    Poor
  • 14
    Terrible
Awesome

Came here after a day skiing/boarding. Great decision! Pools were very clean and very relaxing. Staff were great. 4 friends in one pool and plenty of room. Views were great... read more

5 of 5 starsReviewed yesterday
Brooke S
,
Hobart, Australia
via mobile
Add Photo Write a Review

893 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 875: English reviews
Hobart, Australia
Level Contributor
20 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Came here after a day skiing/boarding. Great decision! Pools were very clean and very relaxing. Staff were great. 4 friends in one pool and plenty of room. Views were great. Highly recommend for anyone visiting Queenstown - especially in winter.

Helpful?
Thank Brooke S
Level Contributor
8 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

At the beginning we try to book online,but it seem all full at the day we chose,after that we go to i site,and ask again,HOW LUCKY,we can book on 10:30 am for two hours,and we add $25 for the indulgence pack,that inculding 2 towels,2 ice cream,2 sparking wine and a bottle of water The place were clean and very private... More 

Helpful?
Thank shadow l
London, United Kingdom
Level Contributor
14 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful experience at night during a full moon Hint: bring your own towels if you don't want to purchase any onsite or as a part of a package. Make sure to pre-book if its for a special day. Call back to re-confirm the booking just in case

Helpful?
Thank galvel
Tauranga, New Zealand
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great place, lovely lit up walkways, staff were welcoming and friendly. We enjoyed the Indulgence package. Very romantic. Lovely experience. Thanks

Helpful?
Thank ExplorerGG
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My partner and I booked online in advance one hour and the indulgence package (there are only six pools so if you have a short time frame in Queenstown book ahead and don't miss out!) The staff were very friendly and welcoming and got straight to the point so as not to encroach on our precious hour of time there.... More 

Helpful?
Thank I7635NZhannahb
Level Contributor
16 reviews
4 attraction reviews
5 of 5 stars Reviewed 1 week ago via mobile

The staff were amazingly friendly and straight away set us in and explained how it all worked relaxed in and wound the garage door like window up to view the shot over river that flows past. Absolutely relaxing!

Helpful?
Thank Robcrane
Level Contributor
50 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great evening private couples time Inviting perfectly heated spa pool, candle lit,open roof with snow peaked mountain views. Treat yourselves with the indulgence pack with towels, ice cream, bubbly to share with the one you love

Helpful?
Thank BenSas
Level Contributor
6 reviews
6 attraction reviews
5 of 5 stars Reviewed 1 week ago

Stunning clean private rooms. the views from the hot pool is just breath taking. books very quickly we had to book a week in advance to get a spot and unfortunately couldn't get a night session (as we were wanting the romantic candle light experience) but we still thoroughly enjoyed the experience. next time i will be booking well in... More 

Helpful?
Thank Chloe T
Level Contributor
55 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked for a friday night after 5 days of skiing. Was lovely to have the candlelight package and indulgence package (ice cream, champagne and fluffy towels). The hour goes so quickly. Would be nice to do this during a sunny day as well to see the scenery but the stars were very pretty at night. I would recommend trying... More 

Helpful?
Thank HannArdy
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Super romantic and private - what a great start to our trip! An hour is all you need and the views are absolutely sensational. Make sure you book well in advance to ensure a visit - you won't be sorry!

Helpful?
Thank Kelly W

Travelers who viewed Onsen Hot Pools also viewed

Queenstown, Otago Region
Queenstown, Otago Region
 
Queenstown, Otago Region
Queenstown, Otago Region
 

Been to Onsen Hot Pools? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Onsen Hot Pools and other visitors
1 question
Ask a question
Mentone, Australia
over a year ago

See all questions (1)

Questions? Get answers from Onsen Hot Pools staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?