Alta Bike Hire

Alta Bike Hire, Queenstown: Tickets, Tours, Hours, Address, Alta Bike Hire Reviews: 3.5/5

Alta Bike Hire
3.5
8:00 AM - 8:00 PM
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 8:00 PM
Sunday
8:00 AM - 8:00 PM
About
Bike Hire for every occasion, from cruising around the lake on one of our electric or hardtail mountain bikes to a full adrenaline rush of downhill biking in the purpose built Skyline bike park we have everything covered. Helpful and friendly staff will get you set up on the correct bike for your activity along with heaps of knowledge and ideas for where to ride. Its time to get out and explore NZ
Suggested duration
More than 3 hours
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Tours and Tickets

3.5
11 reviews
Excellent
6
Very good
1
Average
0
Poor
1
Terrible
3

Jayne S
7 contributions
Great hire shop
Sep 2019 • Couples
Rented bikes from here to cycle to the vineyards. Great bikes and knowledgeable staff who could not have been more helpful. Had a fab day and would use them again in an instant
Written March 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

michael h
santa fe new mexico7 contributions
Rip Off Business
Mar 2020
Rented an electric bike late in the day and quickly found that it did not work well. The gearing was stuck in very low. I took it back and asked for a refund. The mechanic took it into his shop and worked on it, took it for a ride and said it was fine.
I asked for the refund (the bike was also old and clunky) and he said no. Charged me
$208 NZ for five minutes of use and did it with a smile on his face. They look like bike trash to me, running a rip off operation.
Written March 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Betsywallwork
23 contributions
Great electric bikes for a cruise around the lake
Mar 2019 • Family
Our family of 5 all rented electric bikes and rode around the lake to a golf course (can’t remember name) where we ate lunch at the clubhouse (open to anyone). The staff at Alta were friendly and helpful - the bikes all worked great, and we had a great time! What more can you ask for?
Written March 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

chris j
London, UK11 contributions
Crank arm fell off mid-run...
Dec 2018 • Friends
Despite booking ages in advance, they didn’t have the one of the bike sizes we requested (but made no effort to let us know so we could make alternative arrangements).

Then, half-way down a run, a crank arm fell off one of the bikes. Thankfully, my friend wasn’t injured, but it could have been far worse and that’s by sheer luck.
Written December 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

tearohanui
Nice, France67 contributions
Close to lift, good bike.
Apr 2018 • Friends
These guys gave great service and I had a bunch of fun riding the skyline downhill park. Bike was good and the right size for me (tiny 😂). They also provided gloves and protective gear and offered $8 insurance in case I damaged the bike . Close to the lift so a good place to grab a bike. Cheers team!
Written April 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Danny K
Hong Kong, China53 contributions
Bikes suitable for solid trails
Jan 2018 • Couples
Took two bikes from here. Received absolutely thorough information about what the bikes were about and how they'd perform. The lady staff member probably spent 15 mins with us making sure that we had the right info, maps, phone app (trail forks) and phone numbers in case of problems. Bikes exceeded expectations. Great quality and no trouble
Written January 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Brett H
Wellington, New Zealand464 contributions
Amazing staff
Jul 2017 • Family
Wow not sure what the other two reviews where saying about staff, but Aaron went above and beyond. He has great knowledge of bikes and local tracks. He was happy to recommend a number of place to visit. If you are looking for bike hire this is the shop for you
Written July 23, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Monckey95
Bordeaux, France119 contributions
Rude staff
Mar 2017 • Couples
We came in the shop to ask questions about renting bikes. The girl from the shop was already talking to a guy so we waited. Then we realized - as she talked as if we were not here - that she was flirting with the guy who was apparently a friend of a friend. We waited 5 long minutes.. he was going to leave but she asked him to come back a minute so that she could add his name on facebook. She took out her phone... that was too much for us. So rude to ignore clients who wants to come for your business and to flirt in front of them!! We went to Vertigo over the street where we were very well received and got the information we needed.
Written March 5, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Barbara N
Ottawa, Canada23 contributions
Helpful staff, good bikes for hier
Feb 2017 • Solo
I rented a bike for a day to ride to Arrowtown along the rivers and back. And another half day to cycle around the lake through the Heights, around the golf course/sculpture path - a much shorter trip. The Alta bikes were good - the seats are a little hard for women. I rented a bike in Mt. Cook that had a bit better seat. Staff were very helpful with both the equipment and discussing various routes. They provided a lock and cycling gloves as well as a helmet.
Written March 2, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Eurgene
3 contributions
Walked out because of Rude Staff
Sep 2016 • Friends
I walk into Alta's Multi product store and ask the staff member if they know about the Mountain bikes? That starts her on a tirade about my sexist comment. I have no idea where her conclusion came from but I didn't bother entertaining her discussion, I walked out and across the street to Vertigo Bikes. I received quality service without the bad attitude.
It's a Shame for a long standing business to have such low quality staff. We hired 4 bikes for the day from another business and had a great time.
Written September 29, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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