Heli Tours Queenstown
Heli Tours Queenstown
5
7:00 AM - 7:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM
Sunday
7:00 AM - 7:00 PM
About
Heli Tours Queenstown is locally owned and operated by Paul and Katherine Mitchell, New Zealanders who grew up in the Queenstown and Canterbury regions. With a passion to showcase their extensive knowledge of the local geography and history, Heli Tours specialise in providing bespoke helicopter flights around Queenstown, Milford Sound, Fiordland and the South Island. Heli Tours Queenstown offer fresh new experiences with a personal touch to highlight the area’s alpine lakes, glaciers, untouched beaches, magnificent waterfalls and family farms, while showcasing local food and produce with our popular Mountain chef experience. Combined with adventurous or leisurely activities, Heli Tours Queenstown can create an itinerary just for you.
Queenstown, New Zealand

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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

5.0
230 reviews
Excellent
214
Very good
4
Average
2
Poor
1
Terrible
9

BrisStar
Brisbane, Australia135 contributions
Aug 2013 • Couples
Amazing, seriously amazing! My husband and I did the arrival flight. It was such a fantastic experience! Everyone at Heli Tours is super friendly and knowledgeable which really adds to the whole experience. I would highly recommend these guys!
Written August 19, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
That's awesome thank you! We love getting honest feedback, we hope you had a great holiday and look forward to seeing back in NZ soon! Cheers
Written August 20, 2013
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Seldon
Brisbane Region, Australia35 contributions
Apr 2019 • Couples
We chartered helitours to take us to wineries in the Otago region. The helicopters were clean, tidy and comfortable. The staff were all very friendly and professional. Our pilot, Scott was so lovely that we even asked him to join us for lunch! We would definitely hire a helitours helicopter again.
Written May 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Natasha Freeman
Hobart, Australia3 contributions
Aug 2018 • Couples
We could not fault the service both at the site and in the air. Our pilot was accommodating and knew the area so well he was able to provide insight and some history. The route was incredible and breathtaking and when we landed on the glacier, well that was another level of amazing! A wonderful addition to our holiday.
Written August 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Natasha, Thank you for your time to write a valued review, it was great having you join us out on our glacier flight. We trust you had a memorable experience and your pilot took some amazing photos, flying through the Southern Alps alone is breathtaking and then landing on the glacier is next level. We wish you all the best for the rest of your holiday in NZ, Warm regards Paul and Katherine
Written August 27, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Robert C
Sydney, Australia41 contributions
Jul 2018 • Couples
An amazing way to experience and view of Queenstown from above.
The scenery and flight are both a great and must do experience.
The team is super friendly and attentive.
From the transfer pick up with Matt to the safe and commentary filled flight with Ben. We enjoyed everything second of it.

Thank you Heli Tours Queenstown.

Written July 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Robert C Thank you for your great review, Glad to hear you had a good experience with our friendly team of Matt and Ben looking after you, you can certainly see alot from the air but also when you land to get out and take photos it truly breathtaking. We wish you all the best for the rest of your holiday, Warm regards Katherine and Paul
Written July 19, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jason V
Charlotte, NC154 contributions
Mar 2018 • Couples
We did the shortest tour they offer and the views are breathtaking. We had an Alpine Landing and were able to find the last bit of snow in the entire town :)

The focus on safety and the professional staff put the group at ease. We plan on doing a longer flight in the future. :)
Written March 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Contruba, Excellent to hear from you and thank you for your review. Yes, our local Queenstown flights are short but have some amazing views when we get out for photos but also in the air from the Helicopter, most of the snow on the mountains have snow on them from May to November but do get the odd snowfall throughout the year. We take passenger safety seriously and good to hear you felt at ease with our systems and briefings. We look forward to seeing you in the very near future, Warm regards Katherine and Paul
Written March 29, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tash S
13 contributions
Aug 2017
Amazing experience, spectacular scenery, a present for my 40th bday and my sons 9th bday, was ment to be the trip of a life time however was dampened by the shortness of the trip. It says on the brochure 45m but we were only allocated 35m after a delayed take off. Even though it's was only 10m shorter for the price your paying you really want the whole time promised. A total much around with our transfer thanks to our booking company "happy tours" we nearly missed our flight.
Pretty disappointed 😔!!
Written August 26, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Tash S, Thank you for your review and honesty. Excellent to hear you had an amazing experience on your Snow landing tour with great views in and around the surrounding mountains of Queenstown. We are sorry you are disappointed due to the flight being a little shorter than advertised. We have looked into all the details regarding the weather, our live satellite tracking flight path, the recording data from the Queenstown control tower and your pilot. You booked our Alpine Snow landing flight which is a duration of approx 45mins, generally 15mins up there, 15mins on the ground and 15mins back to base. The weather on the day was overcast and cool temperatures and good to fly, the flight was delayed due to the late arrival of the helicopter on the previous flight, our office staff did inform all passengers we were running a little late. Your pilot did mention that during the flight the wind was increasing and flew to a different location in the snow for safety. Unfortunately instead of having the full 15mins on the snow, he made the decision to return back early as the other customers were getting cold and wanted to return. Your flight then returned safely the long way back to Queenstown. You were right, the flight was away for 37mins (flight log from satellite tracking) not as the advertised 45mins due to the shortened landing of the other passengers being cold and weather deteriorating. We are deeply sorry you felt disappointed and if you are back in Queenstown happy to offer a discount on any of our flights. Customers do have the option to charter the helicopter to themselves but pay a premium for that service of which is a popular choice. We operate under the NZ CAA rules and regulations with pilot's having discretion to amend flights at any time required. All of this is advertised in our marketing material and through the travel agent who you booked with, We have taken this issue into condensation for future bookings, Regards Katherine and Paul
Written August 27, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Laís Bueno
63 contributions
Jul 2017 • Family
My little sister had never seen the snow so while in Queenstown we decided to go on this tour and visit the remarkable . It was such a nice experience, the driver was very nice and entertained us during the whole flight and stopped in such a nice spot for pictures and even snow-fight with my little sister. My whole family loved it, so I really recommend!
Written July 11, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Lais, You are right! What a beautiful view you get from the top of the mountain, we hope your photos came out excellent taken by your pilot, sounds like you guys had fun throwing snowballs about! Thank you very much and we wish you all the best for the rest of your holiday, regards Paul and Katherine
Written July 12, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Peter T
31 contributions
May 2017 • Friends
Fantastic day out, we did the Flight to Milford sound, cruise then land on the snowfield on the way home. BEN the pilot was very informative and made the Flight fun and interesting. First time helicopter flight first time snow and the views and immense spectacle of Milford Sound is amazing. Highly recommended!!!!
Written May 10, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank Peter, Wonderful to hear Ben looked after you and had a great Milford Sound experience with the glacier landing too. Milford Sound is one of the Natural wonders of the world and a must see for visitors to NZ, we are pleased the weather was good and thank you for flying with us, it is appreciated! Kind regards Paul
Written May 10, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nawal A
Torquay, Australia27 contributions
Dec 2016 • Friends
My friend and I booked a scenic tour that included landing on snow. Our pilot Ben is absolutely amazing, funny and made our experience incredible! He's very professional, fun and takes great photos with the perfect backgrounds. I highly recommend flying with Heli Tours Queenstown it was worth every cent!
Written December 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi nawaladasani, Thank you for your review, it sounds like you had a wonderful trip and Ben looked after you and your friend. We try our best to look after our guests and take time to take photos and talk about the local area, we wish you all the best for the rest of your holiday, Regards Paul and Katherine
Written December 5, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

R B
Cambridge, New Zealand18 contributions
Sep 2014 • Family
Amazing flight, glorious views, and so exciting! Very professional pilot, felt totally safe throughout, and got to see Queenstown and it's surrounds from a unique perspective! An absolute must do activity while visiting this beautiful part of NZ!!
Written September 11, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi R B, Thank you for your review, it certainly is a great way to see Queenstown and the area from above. It was our pleasure to have you and your family, enjoy the rest of your holiday, Regards Katherine and Paul
Written September 12, 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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