Shotover Canyon Swing
Shotover Canyon Swing
Shotover Canyon Swing
5
Adrenaline & Extreme Tours • Zipline & Aerial Adventure Parks
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9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
Full view
About
Not all companies are created equal. Our exceptional style of service is all part of your experience, our goal; to put a smile on your face either from fear or delight! Our 109m high Canyon Swing with a 60m freefall, and 182m high Extreme Zipline with a 5m drop are just the ticket to get your heart pumping. Whichever way you jump, launch or get released, there’s a fun or scary style for you. Gravity is a toy. Come out and play.
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Shotover Canyon Swing
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
1,326 reviews
Excellent
1,237
Very good
72
Average
5
Poor
6
Terrible
6
ShellGSydney
Sydney7 contributions
Jul 2022
My 19 yr old daughter and I did the Canyon Shotover Swing yesterday and it was truly fantastic! The whole experience from beginning to end was run really professionally with fun, competent guides that made the whole experience truly something we will never forget. We did it as part of the combo package, which meant we did the Shotover JET straight after with the tasting experience at the Brewery. Loved the Shotover Jet too and the brewery is in such a gorgeous spot, where you can have a beer and some flat bed and reflect on the action-packed morning you just had. If I could rate it more than 5 stars I would. Our guide for the day, Georgia was fun, relaxed and very competant - exactly the kind of vibe you need when you're about to hurl yourself off a cliff. Do yourself a favour and make sure you experience this while you are in Queenstown and use these guys they know what they are doing and make it amazing!!
Written July 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Rocío
Singapore, Singapore38 contributions
Jan 2023 • Solo
AMAZING. So much fun. I was hesitant to do it as I felt I was kind of expensive for just a jump but once I did it, I just wanted to do more. You have more than 20 different styles of jumping and whatever you choose, the master make sure you are having fun at the same time that you are safe.
Written January 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
WifeyNZ
NZ64 contributions
Feb 2023 • Family
From beginning to end the experience was flawless. Your staff are your greatest asset seconded by the scenery and thrill of the swing! My daughter and her bestie had a wonderful time and I felt reassured by the meticulous checks and double checks that the crew did on the equipment. Not once did safety cross my mind as they were so diligent!
Written February 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Charlotte E
Bradford, UK55 contributions
Feb 2023 • Friends
What an amazing adventure! Adrenaline filled, so much fun to do as a tandem with a friend. Great crew, made you feel safe, welcomed and had a little fun winding up my friend, building anticipation! So many fun options to do for the jump, worth a good laugh and the views are incredible!
Written February 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
rickalexwestoby
Sydney, Australia48 contributions
Mar 2020
Great staff who keep you as calm as they could while your heart wanted to jump out. Great briefing and safety. Whole family of 5 did it for my sons 25 birthday - great, fabulous a must.
Written March 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thanks for bringing the family along for some birthday fun. See you on the next birthday celebration?!
Written November 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
519ellim
Cheltenham, UK121 contributions
May 2016 • Solo
Thankfully I won this flying fox/canyon swing from another company otherwise I would of been more angry and kicked up more of a fuss!!
So, I am afraid of heights... ( I know, why the hell are you jumping off cliffs then!) But I did a skydive a week back and thought if I can do that from 15,000ft I can do this... plus, I want to get over my fears and push myself. Anyhow, I did the flying fox first, the two gentleman who strapped me up were friendly enough... I was absolutely petrified and they were very patient with me! I eventually, after a good 10 minutes ran and jumped off the platform!!
I got to the other end and was greeted by a young LAD! he straight away seemed he had some kind of chip on his shoulder and was rude to me straight off the bat!
From here on in it went all down hill.....so, I had to take a seat on the bench (over looking cliffs and was very high) and wait for some other people who were also doing the flying fox.. In that time, the staff member was scaring me saying how I wasn't strapped in properly.. I did mention I was scared of heights but he seemed to take that as 'I'll scare her even more then' eventually three other people from the other side came over and then one of the guests decided to scare me aswell and kept lurching me forward towards the cliffs. Both the staff member and the guest were scaring the living daylights out of me.
When it came to the time where I had to zip line over to the next platform I was so petrified that I wasn't strapped in properly and I also thought the staff member was just going to chuck me off without any warning, I couldn't physically go!! The staff member then decided to SHOUT at me and told me to "SIT DOWN, LIFT YOUR LEGS UP!!!! CAN'T YOU LISTEN TO INSTRUCTIONS!!" I had tears in my eyes and just couldn't wait to get off this horrible zip line, I lifted my legs took a deep breath and just went.
I got to the other end and burst into tears, it was the most horrible experience and I shall never ever do anything like that again, needless to say I did not partake in the canyon swing!!!
If someone is scared, surely you're supposed to motivate them, not to scare the living daylights out of them!!!
So, I am afraid of heights... ( I know, why the hell are you jumping off cliffs then!) But I did a skydive a week back and thought if I can do that from 15,000ft I can do this... plus, I want to get over my fears and push myself. Anyhow, I did the flying fox first, the two gentleman who strapped me up were friendly enough... I was absolutely petrified and they were very patient with me! I eventually, after a good 10 minutes ran and jumped off the platform!!
I got to the other end and was greeted by a young LAD! he straight away seemed he had some kind of chip on his shoulder and was rude to me straight off the bat!
From here on in it went all down hill.....so, I had to take a seat on the bench (over looking cliffs and was very high) and wait for some other people who were also doing the flying fox.. In that time, the staff member was scaring me saying how I wasn't strapped in properly.. I did mention I was scared of heights but he seemed to take that as 'I'll scare her even more then' eventually three other people from the other side came over and then one of the guests decided to scare me aswell and kept lurching me forward towards the cliffs. Both the staff member and the guest were scaring the living daylights out of me.
When it came to the time where I had to zip line over to the next platform I was so petrified that I wasn't strapped in properly and I also thought the staff member was just going to chuck me off without any warning, I couldn't physically go!! The staff member then decided to SHOUT at me and told me to "SIT DOWN, LIFT YOUR LEGS UP!!!! CAN'T YOU LISTEN TO INSTRUCTIONS!!" I had tears in my eyes and just couldn't wait to get off this horrible zip line, I lifted my legs took a deep breath and just went.
I got to the other end and burst into tears, it was the most horrible experience and I shall never ever do anything like that again, needless to say I did not partake in the canyon swing!!!
If someone is scared, surely you're supposed to motivate them, not to scare the living daylights out of them!!!
Written May 16, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
fionab555
Sydney, Australia98 contributions
Dec 2011 • Couples
I panicked at the last minute but they still made me do it, ruined my new years. I have never had such a terrible experience.
Written January 25, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christine P
Queenstown11 contributions
Mar 2014 • Couples
First I am disapointed that they offer you a second swing for 35 dollars but they do not tell you that you are only on a waiting list - just in case other people want to pay 225 for a first jump.
That is not a great service and it is not respectfull to the already paying customers.
I am so angry and not satisfied with the service.
You should perhaps chance the offer or just book the customers who wants a second jump.
Not a trustworthy Company!
Christine. Denmark
That is not a great service and it is not respectfull to the already paying customers.
I am so angry and not satisfied with the service.
You should perhaps chance the offer or just book the customers who wants a second jump.
Not a trustworthy Company!
Christine. Denmark
Written March 5, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Logan P
Brisbane4 contributions
Oct 2013 • Couples
I done the canyon swing with my Boyfriend, and five others.
The Guys working there were So sleazy! Making inappropriate comments! One guy even asked a girl to turn around so he could check out her bum! Taking the piss out of people for their own amusement and over all making the experience unpleasant!
Ive done a skydive and Bungy and would recommend doing these over the swing! As the swing takes the same amount of Guts to do as the Bungy because you still jump yourself on your own accord, but which would you rather say you've done a Bungy or a swing?
Overall disappointing
The Guys working there were So sleazy! Making inappropriate comments! One guy even asked a girl to turn around so he could check out her bum! Taking the piss out of people for their own amusement and over all making the experience unpleasant!
Ive done a skydive and Bungy and would recommend doing these over the swing! As the swing takes the same amount of Guts to do as the Bungy because you still jump yourself on your own accord, but which would you rather say you've done a Bungy or a swing?
Overall disappointing
Written October 13, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sardons
Oxford, UK16 contributions
Mar 2018 • Friends
We booked a canyon swing and fox (zipline) for a Saturday morning. At the fox site, windspeed was just under 20 metres/second, which is the limit for safety. The staff were initially very funny and joking around with me that I would be hanging off a small string and that it would be intense and frightening. I appreciated this at the time because it was all in good fun. They hooked me up, and after some more joking around, released the zipline: I flew forwards about 5 meters to the end of a metal frame and was then lurched backwards as the zipline got stuck at the end of the metal frame, leaving me suspended over the canyon.
I initially thought this was a joke, and shouted to the staff that that was not cool, as during the lurch I hurt my neck. It became apparent that this was not a joke, and that I was just stuck suspended over the canyon. Because it was so windy, I could not hear instructions the staff were shouting to me from the side of the mountain. Eventually, after much shouting, one of the staff had to throw a carabiner harness over to me so that I could hook myself in and be pulled back to safety. Apparently this has never happened while the fox has been running for the last two years.
I understand that things can go wrong, and I’m grateful I came away alive. However, after this incident, there was no safety debriefing from the staff, no acknowledgement of what went wrong and no apology. The staff obviously were not trained to deal with a situation that was not part of their standard routine, and this is very dangerous. They ushered me to the canyon swing, where yet again, no one gave me any debrief, explanation or apology. The staff instead continued to joke around saying that, after all, I had “wanted a thrill, right?” I was made to sign an incident form, and then waited a very long time in the waiting room (again, without anyone saying anything to me) before doing the swing.
The whole incident left a very sour taste in my mouth, and I didn’t really enjoy the canyon swing after that, because I didn’t trust the staff anymore. We were then informed that the fox had been fixed and we could try again if we wanted… Hmm no thank you. I raised my concerns, and the lady at the desk said she would give me a refund for the fox and some free photos of my swing. I agreed and just wanted to leave. She was then informed that I could not have both the photos and a refund, which was ridiculous - I didn’t want a refund because I was too scared to do it or for any reason of my own - I wanted a refund because there was an actual malfunction! I then had to argue my case… finally, she agreed to honour her initial offer. Instead of a refund however, she actually just charged my card for another 70 dollars! Thankfully I picked this up on my online banking app and then had to wait another ten minutes while she learned how to process a refund, and try again.
I’m giving two stars because the canyon swing itself was fine (even though it lasted all of five seconds after waiting a long time). However, the attitude of the staff when things go wrong, the lack of training they have in dealing with incidents, and their unwillingness to sort out the problem and process a refund was truly shocking. I have heard the AJ Hackett swing has been going for longer and is really highly rated - I would recommend them instead.
I initially thought this was a joke, and shouted to the staff that that was not cool, as during the lurch I hurt my neck. It became apparent that this was not a joke, and that I was just stuck suspended over the canyon. Because it was so windy, I could not hear instructions the staff were shouting to me from the side of the mountain. Eventually, after much shouting, one of the staff had to throw a carabiner harness over to me so that I could hook myself in and be pulled back to safety. Apparently this has never happened while the fox has been running for the last two years.
I understand that things can go wrong, and I’m grateful I came away alive. However, after this incident, there was no safety debriefing from the staff, no acknowledgement of what went wrong and no apology. The staff obviously were not trained to deal with a situation that was not part of their standard routine, and this is very dangerous. They ushered me to the canyon swing, where yet again, no one gave me any debrief, explanation or apology. The staff instead continued to joke around saying that, after all, I had “wanted a thrill, right?” I was made to sign an incident form, and then waited a very long time in the waiting room (again, without anyone saying anything to me) before doing the swing.
The whole incident left a very sour taste in my mouth, and I didn’t really enjoy the canyon swing after that, because I didn’t trust the staff anymore. We were then informed that the fox had been fixed and we could try again if we wanted… Hmm no thank you. I raised my concerns, and the lady at the desk said she would give me a refund for the fox and some free photos of my swing. I agreed and just wanted to leave. She was then informed that I could not have both the photos and a refund, which was ridiculous - I didn’t want a refund because I was too scared to do it or for any reason of my own - I wanted a refund because there was an actual malfunction! I then had to argue my case… finally, she agreed to honour her initial offer. Instead of a refund however, she actually just charged my card for another 70 dollars! Thankfully I picked this up on my online banking app and then had to wait another ten minutes while she learned how to process a refund, and try again.
I’m giving two stars because the canyon swing itself was fine (even though it lasted all of five seconds after waiting a long time). However, the attitude of the staff when things go wrong, the lack of training they have in dealing with incidents, and their unwillingness to sort out the problem and process a refund was truly shocking. I have heard the AJ Hackett swing has been going for longer and is really highly rated - I would recommend them instead.
Written April 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi there, Visiting south Island next March and want to do the Canyon . Can i arrive by car, and leave again straight after? I might be short on time so the 2.5 hour round trip might not work
shaz1701
Camden, Australia35 contributions
You can’t drive to it yourself. I don’t think you can drive to any of them around Queenstown. You park in town and they take you up on a bus. It’s only a short trip but the road in is private and no parking......
Rich B
Dover, FL1 contribution
Two of the three of us will be doing the shotover swing and canyon fox...I just want to observe. Do I have to pay the full price just for the ride?
DaliceNZ
1 contribution
Hi ya. No not at all. We offer spectator seats for just $20. You can book this with the Swing and fox booking. Cheers!
Martin
Riga, Latvia6 contributions
Hey, I wanted to find out how long the whole process will take? When I have to be in Shotover St. and when I will get back If for example I will book 4:30 pm?
Thanks in forward!
Canyon_Swing
Queenstown, New Zealand3 contributions
Hi there!
Check-in is 15 minutes before the trip time, and you should allow 2.5 hours for the whole trip. So if you booked the 4.30pm trip; check in will be 4.15pm and you would be back in town around 7pm.
Hope this helps!
JimWalsh1
County Cork, Ireland29 contributions
Hiya,
Can I use a GoPro on the swing?
If so what connection would you recommend?
Canyon_Swing
Queenstown, New Zealand3 contributions
Hi Jim
We do allow you to bring you own Go Pro, which you can use on most jumpstyles (some jumpstyles you can't for your own safety), so long as it's securely fastened with a hands free mount. Chest, wrist and head mounts are all good, but sorry no selfie sticks. It is at your own risk too. Hope this helps. Cheers!!
AdoraRoar
Orange County, CA140 contributions
Can you do the canyon fox tandem or only canyon swing ?
Canyon_Swing
Queenstown, New Zealand3 contributions
Hi ya!! You can only do a tandem on the Canyon Swing sorry.
Cheers Dalice.
Navas
Aix-en-Provence, France2 contributions
HI there,
I'm coming in a october in queenstown, but I don't have a car so I wanted to know if there is a way to go there by bus ?
Thanks
DanTheVikingGough
Burleigh Heads, Australia43 contributions
Hey Hugo - its real easy mate. Just hop on the bus from the pickup point in Shotover street. No need for your own wheels! Hope this helps.
Goughy
Ann S
1 contribution
g'day,
Looking at visiting the South Island next may =, looks like the baby seals might be good to see,
Can anyone tel me if NINS BIN operated in May please and what else is good around that time,
noting that although we would like to see snow - skiing is not planned. (too old for broken bones these days)
Cheers
Ann
mitch642016
Canberra, Australia
is it necessary to book in advance
Frank B
Perth, Australia143 contributions
We booked the day before just remember it's all relevant to what season you go in. better to be safe and book early you won't be disappointed
collyn77
Brisbane, Australia15 contributions
Can I wear a go pro on my head
Canyon_Swing
Queenstown, New Zealand3 contributions
Hi Collyn77!
Yes you are able to wear your own Go Pro with suitable mounts that are strapped to your body, which will allow for most jump styles. We don't allow selfie sticks however. With regards to a head mount, so long as this won't fall off during the swing or get in the way of any equipment this should be ok, however your Jumpmaster will let you know if the mount is suitable. Hope this helps!
Cheers
Dalice
collyn77
Brisbane, Australia15 contributions
Would you be allowed to wear a go pro.
FrenchFroggy
Lille, France41 contributions
Yes ! Totally !