One Stop Snow Shop

One Stop Snow Shop, Queenstown: Hours, Address, One Stop Snow Shop Reviews: 4/5

One Stop Snow Shop
4
7:15 AM - 9:00 PM
Monday
7:15 AM - 9:00 PM
Tuesday
7:15 AM - 9:00 PM
Wednesday
7:15 AM - 9:00 PM
Thursday
7:15 AM - 9:00 PM
Friday
7:15 AM - 9:00 PM
Saturday
7:15 AM - 9:00 PM
Sunday
7:15 AM - 9:00 PM
About
Great ski and snowboard gear and an affordable price. We are the little sister of Snowbiz, and we can offer all the same products with lift ticketing, Great service and great value. We are open 7 days a week from 7:15 AM - 9:00 PM (winter operations from June / October)
Suggested duration
< 1 hour
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Tours and Tickets


4.0
12 reviews
Excellent
8
Very good
1
Average
1
Poor
0
Terrible
2

Lesa1973
Sydney, Australia6 contributions
Awesome
Sep 2019 • Family
My 18 year old son and I visited “one stop snow shop” to hire snow gear while in Queenstown. The staff were amazing and so helpful. They made suggestion and ensured that we were fitted out to ensure we have a great time.
Written September 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you Lesa :)
Written September 26, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jill
Melbourne5 contributions
Excellent
Aug 2019 • Couples
Hired boots and boards through bookme - very cheap and boots comfortable. Service was fantastic, allowed us to pick up the gear the night before and hold onto it for an extra day when we decided to have a rest day in between! Highly recommend.
Written August 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks Jill :)
Written September 26, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Enrico K
3 contributions
Proper equipment and great customer service!
Aug 2018 • Couples
We booked everything online since we were driving through and were into skiing and snowboarding. We booked online but sadly the weather was real bad and the forecast for the next day was great. Since we had some spare time in our itinerary, the guys offered us to hire it the next day! Luckily we were able to rent some goggles and gloves as well, of which we didn’t think ourselves while booking. On the rainy day we fitted clothing and skis/board, and we were given the gear a day in advance. We were told to be able to bring it back the day after snowboarding as well, because we had the twilight pass and could ski until after their closing time. Everything said and done we had an amazing day and night ski at Coronet and brought back the gear to the staff. Everything sorted, thank you so much guys!
Written August 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Wow - thanks Enrico :)
Written September 26, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

BennoOzzie
Brisbane, Australia160 contributions
Quick service and good value
Aug 2018 • Couples
After doing some research my partner and I ended up walking around Queenstown trying to find a place that had the best value for money. When we got to One Stop Snow Shop, we were pretty happy with the pricing and within about 15mins had organised the lift pass, bus up, snowboard, boots and goggles hire for $323 NZD for 2 days.

The only negative was my partner got a new board on the morning we went to collect our gear (initially got sized wrong?), and as a result the boots didn't fit very easily into the board. We got it sorted when we got back so next time won't be an issue hopefully!

The buses left every 20mins from the Station and are fairly warm inside, but the bus down gets cold at sunset! Especially if you're still all wet from activities. The cafe closes at 4-4:30pm ish and the last buses down are supposedly 4:30, but we got ours at 4:45 (we were in the line), and there was at least another busload or two behind us. There are lockers up the top of the mountain for $10 for the day.
Written August 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks for the feed back Ben :)
Written September 26, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kate B
1 contribution
DO NOT GO HERE
Aug 2017 • Friends
Hired gear from the staff, they were rude and unhelpful. Gave the wrong information for the bus times and we missed the bus as a result. Lost $200 which they refused to refund because 'they didn't care, didn't want to and I was wasting their time' as quoted by the manager. The manager is the rudest and most uneducated person I have ever had the misfortune of dealing with and severely lacks in professionalism. He proceeded to tell me that I could hitchhike as an alternative and when I tried to tell him that they hadn't informed us of the correct bus times he said that I was a grown up and should have done my own research even though he had already given me the transport information the day before, it was just incorrect. Not only this, but when I went outside to make a call he followed me onto the street and began yelling at me saying that he could give me a refund but just didn't want to. When I said that I couldn't possibly come back on another day to redeem my purchase the manager said that he didn't care and that if it were up to him I would get nothing. I requested to speak to the owner of the business which resulted in the owner telling me I was "off this planet and didn't know what I was talking about" and then proceeded to walk away from me mid sentence and refuse to speak any further on the matter. I was yelled at, spoken down to and completely degraded by the staff and have never seen such a poorly run business in my life. This business is run by immature, unintelligent and unprofessional staff that appear to be itinerant backpackers. Absolutely disgusted. Furthermore, the gear is old and in bad condition considering the price you pay. Only gave them one star because there is no option to give none.
Written October 4, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Yikes - what can we say. All of these comments are well off :(
Written September 26, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Charles Shires
Wetherby, UK18 contributions
Quick service, great team, everything you need!
Jul 2017 • Friends
Ideally situated next to the bus stops up to the mountains, Onestop is convenient and has everything you need to get you going for a day on the slopes. The guys will help you out with any queries you have and sorted me with a good pair of skis and boots for a decent price. Will definitely be using again if I am in Queenstown next winter!
Written September 4, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks for the feedback :)
Written September 26, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Daniel S
29 contributions
Very onto it Team!
Aug 2017 • Couples
Booked using the online system and were able to pick up all our gear the night before! The team were very fast an effective and you are also able to purchase lift passes there
Written August 17, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks, Daniel - great to hear you had a good time in Queenstown. Cheers,
Written August 19, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

roccosaunders
Queenstown, New Zealand2 contributions
Great Ski shop has it all
Jul 2017 • Solo
This was too easy, rented the gear and bought lift passes while I was at it. Got great savings with multi days. These guys offer everything, looked at all the other shops in town and found thy offered the best options and deals. Gear was at a great standard. Great value and a true one stop shop!
Written July 17, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
That's great to see you've had a great day Rocco - look forward to seeing you back in Queenstown​ again.
Written July 17, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Peter
Brisbane, Australia934 contributions
Pretty helpful but a few glitches stopping 4 stars
Jul 2017 • Family
We were a group of 8 so a big group to fit out.

The staff were very friendly and helpful.

There a few glitches like one of my skis had been adjusted and the other not (which I discovered on my first run).

The tongue cane away from one of my boots.

We were green tourists so not sure we also got the best value after shopping around.

I could take or leave them next time.
Written July 14, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Peter, Thanks for coming in to see us. Sorry for the inconvenience with the equipment - we have just finished maximum business levels with the school holidays (it's​ been hectic)
Written July 16, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Peter L
Ubud, Indonesia204 contributions
Excellent Service
Jul 2017 • Family
What can I say but these young people know there stuff. Very impressed with their professionalism and knowledge of watch we beginners needed.
We had all our ski gear and lift passes as well as bus tickets in and out in 15 minutes.
Way cheaper than the hire places around in the Main Street.
Written July 6, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks for the review Peter - glad to hear you had a great day up there. Cheers - One Stop
Written July 8, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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