Taupo DeBretts Spa Resort
Taupo DeBretts Spa Resort
4
Water ParksHot Springs & GeysersSpas
8:30 AM - 9:00 PM
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
8:30 AM - 9:00 PM
Sunday
8:30 AM - 9:00 PM
About
Living Waters Spa at Taupo DeBretts. A Volcanic Spa Experience. Relax your body and soothe your soul in the tranquil world of this unique spa experience. This is where the healing mineral waters of DeBretts Hot Springs combine with therapeutic massage and luxurious body treatments to leave you feeling amazingly relaxed and rejuvenated.Each treatment starts with a soak in the therapuetic warm waters at Taupo DeBretts Hot Springs. Then, enjoy a unique New Zealand treatment including relaxation massage, Hot Stone Massage, Warm Thermal Mud Wrap or wondrous facial. Rejuvenating Facials and other body and beauty treatments make this a spa experience you will not soon forget.
Duration: 2-3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles653 reviews
Excellent
258
Very good
228
Average
84
Poor
50
Terrible
33

Catherine
24 contributions
2.0 of 5 bubbles
Aug 2020 • Friends
This was incredibly disappointing - the whole facility felt dirty & run down.
We’ve given it 2stars as we only paid $12 per adult to use the pools (we were staying there so got a discounted rate) - it is not worth any more than this.
We only stayed 30mins.
Written August 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

P Kirk
Waikato Region, New Zealand1 contribution
1.0 of 5 bubbles
Jul 2023 • Friends
DISAPPOINTING- Went to DeBretts Thermal pools on Wednesday night in late July at 7.30pm, the pools closed at 8.30pm so thought sufficient time for a night swim, paid $96 for four of us, two being from Australia only to find that the hot water had been turned off and the pool had started to be emptied and up to our waists at that time. By 7.50pm I got out as the water as it was colder than your average bath and the top half of our bodies exposed to the winter chill. Not happy after raving about the HOT pools to our visitors! After 50 years of always ensuring we stopped there when in Taupo WE WILL NOT BE BACK! All it would have taken was for the office staff to advise that the pool had started to be emptied and the flowing water had been turned off for us to make up our own minds whether to stay or come back instead of wasting $96 dollars for a lukewarm half empty pool. Sent feedback to DeBretts in July and have heard nothing! People should look elsewhere before choosing DeBretts Thermal Pools.
Written August 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are truly sorry for your disappointment. If you were not informed about the pools being emptied at night, then we sincerely apologize for this. Thank you for your feedback.
Written August 30, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Aditya
Taupo, New Zealand5 contributions
1.0 of 5 bubbles
Aug 2020 • Family
Me and my partner visited this property, it’s pretty over rated. Receptionist Tracey was rude and was not accommodative, she was to busy explaining prices rather than services. She is not suitable for front line all other staff were very professional. The reason behind marking was the receptionist but overall facilities are nice.
Written August 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kia ora, Thanks for your feedback. I will make sure the Team Leader at the Spa is made aware of the issue you have raised and will action it. We hope you come again.
Written September 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sarah
1 contribution
2.0 of 5 bubbles
Sep 2022 • Family
The facilities in the park are 5 star but the accommodation is only 2 star. Our room was so unclean, blinds in kitchen had food splatter and dust, all around kitchen bench it was black, bathroom unclean. Beds where so uncomfortable, both my husband and I had a bad back and did not have a good rest. The lounge chair was uncomfortable and dirty. We are so disappointed with our stay, our expectations where not met and certainly over priced for what the accommodation has to offer.
Written September 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stuart
Palmerston North, New Zealand59 contributions
4.0 of 5 bubbles
Jan 2023 • Family
The park does look a little tired, the main hot pool was being cleaned and the largest slide was closed. But, we got a 20% discount due to the above and above all our family really enjoyed themselves especially the young teens and our 6 year old. They must have gone on the hydroslides a hundred times. The mineral pools were very relaxing especially in the rain.
Written January 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Stuart. We are so pleased that your family had an enjoyable time. Thank you for the feedback.
Written January 16, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sarah_nz31
Leichhardt, Australia275 contributions
2.0 of 5 bubbles
Nov 2023 • Friends
We came here for what we thought would be a peaceful swim. De Brett’s has always been considered one of the best hot pools.

Once we arrived, we learned one of the main pools was under construction, as well as the women’s changing rooms. There were also no lockable lockers available. The interim changing rooms were a tiny sweat box of a plastic shed, which was so humid it was hard to put clothes on after the swim. The cooler of the available pools was full of a large group of school children splashing around.

There should have been a discount of the entry price given the renovations. All in all, very disappointing visit.
Written October 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Sarah. We do apologize for any inconvenience caused by the construction work. We look forward to offering you a new and improved swimming experience at Taupo DeBretts.
Written November 5, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Susan L
2 contributions
2.0 of 5 bubbles
Dec 2022 • Couples
We stayed on the camping ground here for a week. Never managed a hot shower, you had to be very early for that. Pitch for motorhome too small, would not let us move as full. Pitch next to us was twice the size and empty when we were there. Showers and toilets were unisex, not what we expected for the price we paid.

Would not stay here again, music from other campers horrendous.
Written December 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Susan. Our showers run on gas, so there are no issues with running out of hot water. Each shower/changing cubicle has a sign and a button to switch on the gas. We are sorry for the misunderstanding. Thank you for your feedback.
Written January 9, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stephanie Pearce
3 contributions
4.0 of 5 bubbles
Jan 2023 • Family
Lovely relaxing warm (not too hot) pools surrounded by lush greenery. Unfortunately my daughter injured herself (awaiting drs confirmation of a fracture) on the slide which has a very short trough to stop in. I wouldn't recommend this part of the pools. Maybe needs some supervision around it? On a more positive note, we stayed in one of the cabins overnight which is a clean,quiet and comfortable stay. Great facilities and friendly staff.
Written January 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Millie. We are so pleased that you enjoyed your cabin and had a comfortable stay. We are very sorry to hear about your daughter's injury. We have not had any previous issues with the length of the trough, but we will certainly look into the matter. Thank you for your feedback and do take care.
Written January 29, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

holly_stuart_1993
Urenui, New Zealand150 contributions
2.0 of 5 bubbles
Mar 2020 • Couples
Beautiful location, great pools, great concept but just not that great...

Really dated, looks more like a free public swimming pool not fancy spa facilities you'd expect at $23 for entry.

Kids running around screaming too which totally ruined the relaxing setting. Maybe have a quiet adults only section?
Written March 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kia ora, Thanks for your feedback. I will forward your comments to management.
Written March 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

zsuzsanna c
4 contributions
5.0 of 5 bubbles
Apr 2024 • Family
Upon checking in late I forgot to book a bathroom as my elderly mom had a hard time going out to shared bathroom. The next day we got an upgrade superior suite to help with her needs. Very clean and quiet and clean grounds. Would definitely come again. Pool had renovations but we made fun of what we had.
Written April 8, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback. We are so pleased that you had an enjoyable stay.
Written April 9, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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