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Polynesian Spa

Hinemoa Street, Rotorua 3010, New Zealand
+64 7-348 1328
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Relax and unwind on the tranquil shores of Lake Rotorua at Polynesian Spa - a world-leading, natural mineral bathing and luxury spa retreat. Channelling geothermal marvels in its backyard, the 28 mineral pools at Polynesian Spa are fed from two natural springs for a combination that both nourishes the skin and relieves tired muscles, aches and pains. Specialising in a range of health and wellness treatments, Polynesian Spa has a decadent spa therapy menu. Also a retreat for athletes, wellness rituals ensure maximum sports relaxation featuring hydrotherapy and a reflexology walk. Combining ancient healing practices with modern techniques, Polynesian Spa is frequently recognised as one of the top 10 spas in the world.
  • Excellent48%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible2%
Travelers talk about
“private pool” (182 reviews)
“hot pools” (190 reviews)
“family pool” (52 reviews)
Open Now
All hours
Hours Today: 8:00 AM - 11:00 PM
Suggested Duration: More than 3 hours
Hinemoa Street, Rotorua 3010, New Zealand
+64 7-348 1328
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Reviews (2,548)
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11 - 20 of 2,213 reviews

Reviewed 1 week ago via mobile

We were jet lagged and sore from a 14 hour flight and sitting in the hot pools overlooking the lake was just what we needed.

Thank Archer777
Reviewed 1 week ago

Recently, we had the reason to visit the Polynesian Spa in Rotorua to celebrate a Family Birthday. I had Forward Booked 2 Family Members for a Massage. Due to Heavy Traffic, we arrived 10 Minutes Late for the appointment, at which time the Staff informed...More

Thank Spider S
Reviewed 1 week ago via mobile

Best massage ever. The 5 pools really add to the enjoyment of the massage. Great way to pamper yourself.

Thank Mlsmh
Reviewed 2 weeks ago via mobile

Had a very pleasant soak in a few of the pools. Not too busy and plenty of room for everyone. Different temperatures in the pools to cater for all. Good facilities including showers and hairdryers.

Thank Joyce M
Reviewed 2 weeks ago

Enjoyed a private spa with my wife overlooking the Rotorua lake. We were able to relax and enjoy the scenery as the light faded over the lake. Water was lovely and hot with a shower for afterwards.

Thank Andrew_Huntly_NZ
Reviewed 2 weeks ago via mobile

The lovely manager at our hotel provided us with entry vouchers for the Deluxe Spa. We went at the end of a long day, with the temperature dropping, so really enjoyed the gentle heat of the pools. The facilities are clean and well presented. A...More

Thank Alistair S
Reviewed 2 weeks ago via mobile

We paid $50 for the Deluxe Lake Pools and enjoyed it. Once you’re out in the pools it is lovely, the views over the lake are spectacular and the rocky design of the pools is really good. We loved the plunge pool to cool off...More

Thank Sophielinley
Reviewed 2 weeks ago via mobile

We we're very pleased with the "treatments", massages, facials, etc. Professional, reasonably priced and relaxing. The pools were agreat temperature and well situated. Worth the price to have access to the lake pools though a bit disappointing to only have a few and no sauna.

Thank LizTravelAddict
Reviewed 2 weeks ago

My wife and I spent over 3 hours at the Polynesian Spa and really enjoyed it. We bought the upgraded pool experience (4 alkaline pools, one acid pool, and a cold dunk pool), which was worth it just for the private lockers. There were not...More

Thank twovagabonds
Reviewed 2 weeks ago via mobile

Great hot pools. I had been there years ago and they have been significantly upgraded. It’s though, it’s best to remove jewellery as it will become tarnished, especially silver.

Thank Fiona S
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Questions & Answers
October 6, 2017|
AnswerShow all 3 answers
Response from PolynesianSpa | Property representative |
Thank you for your question. Please consider that all of our areas apart from the Private pools are time unlimited meaning you can spend as long as you like enjoying the various pools. The adult pools area retails for $30... More
September 21, 2016|
AnswerShow all 5 answers
Response from PolynesianSpa | Property representative |
Thank you for your question, there are 3 different bathing areas where you can enjoy the experience with your son. These being the Family area, the Lake Spa are or you can choose one of our Private pools. Our... More
July 10, 2016|
AnswerShow all 5 answers
Response from PolynesianSpa | Property representative |
Dear angryharry Thank you for your question, sorry for not responding sooner. We would recommend that you visit early morning (we open at 8am) as the cool morning air and views of the lake combine very well with our pools... More