We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Very nice trip to Wai-O-Tapu.

Lucky to be alone in the bus on my trip to Wai-O-Tapu. I was traveling with company owner-she's a... read more

Reviewed May 10, 2018
Tomasz C
,
Olsztyn, Poland
Rotorua, Rotorua to Auckland via Hobbiton, Waitomo - private tours

Had the best experience with Maria and Richard. We had Maria pick us up from ROT airport and take... read more

Reviewed April 12, 2018
DPPP2013
,
Chicago, Illinois, United States
via mobile
Read all 90 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
Grumpy's Transfers & Tours offers good old fashioned SERVICE WITH A SMILE. Discover the Grumpy's Experience and enjoy our Mini Tours which include transport and attractions, join us on a guided tour to Wai-O-Tapu Thermal Wonderland and other geothermal wonders on our 'Hot as' tours. Get around easily within Rotorua with Grumpy's All Day or 48h pass. Grumpy's will get you where you need to be - with quotes to anywhere, from anywhere!
  • Excellent94%
  • Very good5%
  • Average1%
  • Poor0%
  • Terrible0%
Travelers talk about
“wai o tapu” (18 reviews)
“new zealand” (10 reviews)
LOCATION
Rotorua 3010, New Zealand
Write a ReviewReviews (90)
Traveler rating
Traveler type
Time of year
Language
All reviews
"buried village"
in 6 reviews
"wai o tapu"
in 18 reviews
"new zealand"
in 10 reviews
"rotorua area"
in 2 reviews
"driver"
in 10 reviews
"knowledge"
in 5 reviews
"punctual"
in 3 reviews
"motel"
in 2 reviews
Filter

1 - 10 of 87 reviews

Reviewed May 10, 2018

Lucky to be alone in the bus on my trip to Wai-O-Tapu. I was traveling with company owner-she's a very charmfull person and has great approach to customers. I've gained a lot valuable and important knowledge about the Rotorua area. (always ask the locals) It...More

Thank Tomasz C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrumpysTransfers, Owner at Grumpy's Transfers & Tours, responded to this reviewResponded May 13, 2018

Thank you so much for your review and recommendation, very appreciated. Please feel free to join us on our facebook page. Many thanks Maria Grumpy's Tours and Transfers ltd

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 12, 2018 via mobile

Had the best experience with Maria and Richard. We had Maria pick us up from ROT airport and take to motel and along the way she showed us key places in Rotorua. Next day was another excellent day with Richard who showed us around Rotorua...More

Thank DPPP2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrumpysTransfers, Owner at Grumpy's Transfers & Tours, responded to this reviewResponded April 13, 2018

Im so glad you enjoyed your time with us at Grumpys Tours & Transfers seeing the sights Thank you for your review, it is very appreciated. Maria & Richard

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 5, 2017 via mobile

More

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed July 3, 2017 via mobile

More

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2017

Travelling alone and without a car can sometimes make sightseeing away from big cities hard. Grumpys had the best prices for visiting the sights beyond the town of Rotorua and offered impeccable service. I had the owner as my driver on the two trips I...More

Thank geographyguy_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2017

More

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2017

More

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2017

I had such a great time in Rotorua and all of New Zealand! Grumpy transfer services were awesome and both Maria and Richard are such sweet and kind people it was so wonderful meeting them both! I hope the best for all their future business...More

Thank cctraveler24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2016

We actually booked a Wai-O-Tapu tour with Grumpy's. When we called to confirm, we found out that, due to some technicalities, our booking was void as they were fully-booked. Grumpy's immediately recommended us an alternative company and provided us with a phone number, and so...More

1  Thank DianaRahman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2016

Grumpy's provide a useful service especially for those pesky out of the way places that are not serviced by local transport. I do wish they would modify the price structure which is per head. A group of four will pay $30 instead of $7.50 for...More

Thank Derek R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nearby
Nearby HotelsSee all 90 hotels in Rotorua
Lake Rotorua Hotel
273 reviews
.74 miles away
Cleveland Thermal Motel
690 reviews
.82 miles away
Red Rock Thermal Motel
317 reviews
.86 miles away
Bella Vista Motel
283 reviews
.92 miles away
Nearby Restaurants
The Factory Smokehouse & Grill
167 reviews
.98 miles away
24B Lunchbar
10 reviews
.55 miles away
Goldstar Bakery and Lunch Bar
20 reviews
.48 miles away
Jesters Pies
7 reviews
.54 miles away
Nearby Attractions
Volcanic Hills Winery
452 reviews
1.41 miles away
3D Trick Art Gallery
207 reviews
1.45 miles away
Fancy Meow Cat Cafe
80 reviews
1.41 miles away
St. Faith's Anglican Church
241 reviews
1.30 miles away
Questions & Answers
Get quick answers from Grumpy's Transfers & Tours staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
;