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The Lui Bar

110 Reviews
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The Lui Bar

110 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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525 Collins St Level 55 Rialto, Melbourne, Victoria 3000 Australia
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If you’re searching for an extra special experience, look no further than this sunrise hot-air balloon flight over Melbourne’s Yarra Valley—a perfect choice for couples. In an intimate group limited to 16 people, float over Yarra Valley vineyards at sunrise, when the landscapes look most magical. Plus, you can upgrade to include a sparkling wine breakfast and hotel transfers for a seamless experience.
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Gordon R wrote a review Mar 2020
Bathgate, United Kingdom693 contributions168 helpful votes
Excellent cocktails and bar snacks with superb views of Melbourne at sunset. The service was excellent being both efficient and friendly definitely a good way to finish out trip to Melbourne. Very highly recommended.
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Date of experience: March 2020
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Robin Ś wrote a review Feb 2020
1 contribution
This is the worst customer service i have ever experienced. I was told over the phone a month prior to Valentine's Day that Lui Bar doesn't take reservations. Upon arrival a rude french host told us the place was booked out and all tables reserved. I then asked how this was possible and explained that I was told on the phone that Lui Bar didn't take reservations, it was then made clear to me that appartently there was a FACEBOOK event that was taking bookings for Lui Bar. I was disappointed that I wasn't made aware of this a month ago. We then waited 20 mins in the lobby waiting with a few other couples (it was Valentine's Day). My girlfriend and I were dressed very elegantly as the first time my girlfriend tried to get in she was denied entry as she was wearing jeans. We looked around the lobby and there were couples wearing sneakers and ripped jeans... what is the dress code and why is it not consistent!!?? We were then finally called up but the host harshly, shoved 4 couples into the one elevator. We were then told that we still had to wait at a STANDING table next to the bar until a seat AT THE BAR became availble to us. By that point we had had enough and had to leave. My girlfriend and I just can't believe that we were made to stand at the standing table when there were availble tables at the window, we most likely could have enjoyed a drink or two and some bites to eat in the time that they had reserved for another couple. This was an absolutely appalling experience and we will never return to Lui Bar for the bad service and organisation. Thoroughly disappointed.
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Date of experience: February 2020
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Marisa R wrote a review Feb 2020
4 contributions
Easy to find the location and wonderful food, it was displayed beautifully and great service I will be back thank you
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Date of experience: December 2019
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cookmydinner wrote a review Nov 2019
Ballarat, Australia184 contributions47 helpful votes
This is a lovely place to watch the sun go down over the harbour. Very intimate space with limited numbers of patrons at any one time which makes it even more special. We arrived at the reception desk (also for Vue de Monde Restaurant) around 7pm taking our chances at getting in without a booking. We were greeted by two very polite staff who took our names and showed us to the ground floor waiting area letting us know it would be about 20 minutes before there would be a spot upstairs. Luckily we only waited about 5 minutes before we were shown to the lift. Lui bar staff greet you by name and show you to your seat, bar stools in our case until a window seat became available, the staff were lovely and they were very attentive so our drinks were always filled. If you forget to ask at reception, double check with the bar staff to make sure you can go on the list for a window seat, in the meantime the only seats are uncomfortable stools at the bar. There are couches away from the windows which can also be booked for slightly larger groups. The drinks menu is huge and on the bar menu is a few savoury and sweet bites. We stayed for around two hours sipping Prosecco and whisky and loved the chocolate soufflé and nutella donuts. There is a semi protected glass walled outdoor area in addition to the bar area if you want to wander around. The amenities are cleverly designed and worth a look too. TIPS: Recommend booking ahead and book a window seat. Be on time. If you walk up, make sure you ask for a window seat when checking in at reception.
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Date of experience: November 2019
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Jessica wrote a review Aug 2019
4 contributions1 helpful vote
We waited 20mins in a reception area before being allowed to go up to bar. Once we got to the bar we was seated at the bar on a stool and put on a waiting list for a seat by the windows. (There was about 20 stools available at the bar yet people are made to wait downstairs) We was asked 5 times what we wanted to order I felt under pressure to order so I asked for a pall mall $26 cocktail (the drink was vile it contained whisky) The staff could tell I wasn’t enjoying the drink they said I could buy another drink. We was in the bar for about 30mins and noticed a few tables had RESERVED on yet the website said they don’t take reservations. So we decided to sit at this unattended table as the bar stools are uncomfortable. We could over hear staff talking about people behind there backs. After 10mins at the ‘reserved’ table we was told too move back to the bar. I was not impressed with the way we was spoken to I asked for the bill and we left and will not return.
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Date of experience: August 2019
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