Melbourne Visitor Centre

Melbourne Visitor Centre: Hours, Address, Melbourne Visitor Centre Reviews: 4.5/5

Melbourne Visitor Centre
4.5
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
9:00 AM - 6:00 PM
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About
The Melbourne Visitor Centre (MVC) at Federation Square is now permanently closed. Visitors can find helpful, local advice at Visitor Hubs across the city including at the newly opened Melbourne Visitor Hub at Town Hall. Located just 5 minutes walk from Federation Square, the Hub is open 9am to 6pm daily at the corner of Swanston and Little Collins Streets, Melbourne. Melbourne Visitor Hub at Town Hall is close to the retail, dining and laneways for which Melbourne is revered. City Ambassadors can help plan your time in Melbourne and share the secrets only a local would know. The Hub offers: - local knowledge and personal insights about Melbourne - guides, brochures and maps - installations inspiring exploration of the city - public transport information - free wi-fi and connectivity to tourist websites.
Suggested duration
< 1 hour
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
1,309 reviews
Excellent
809
Very good
387
Average
84
Poor
18
Terrible
11

Jeffry b
Essendon, Australia10,995 contributions
I visited the Melbourne Visitors Centre today. The centre has a load of information about Melbourne and the staff are very helpful. Unhappily, there was no information about Melbourne's statues, which are an important part of the cityscape. Melbourne's statues form an outdoor art gallery.
Written April 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jeffry b
Essendon, Australia10,995 contributions
The Melbourne Visitor Centre can tell you everything you need to know about Melbourne. They have maps and brochures, and can tell you how to get around. Melbourne is a relatively simple place to negotiate if you know where you are going. The trams are useful, and you can travel for free in the city centre. The Melbourne Visitor Centre is adjacent to the Town Hall, at the corner of Collins Street and Swanston Street.
Written September 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

platypus150
Melbourne, Australia25,429 contributions
I have long visited the city tourist information centres and found the staff helpful and informative. I usually collect brochures for regional centres and maps where they exist. Sadly brochures rarely have town street maps anymore. You have to find the Info centre at the town, which is not often well located for visitors coming by train.
Written January 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jeffry b
Essendon, Australia10,995 contributions
The official Melbourne Visitors Centre is now in the Melbourne Town Hall. The old Visitors Centre in Federation Square was demolished to allow for construction of the new underground railway. Despite this setback, a dedicated group of "welcomers" attend the old location in Federation Square every day to help out-of-towners who still persist in going to the old location. I must say that I find their dedication and persistence admirable. I was there today and found their information to be very useful.
Written March 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Dimitris L
Sydney, Australia40,338 contributions
The staff at Melbourne Information Centre are wonderful. We got lots of information and advice as well as several useful leaflets and a terrific map. In fact we got the same professional and friendly welcome from both Information Centres we attended.
Written May 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Suzie
Pattaya, Thailand26 contributions
the officer is highly attentive to details what you asked for .
As u are visitors they are willing to help
Written September 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

esubijono
Jakarta, Indonesia936 contributions
Located at the nice and crowded Federation Square, we found that we were getting helpful information in the Centre. Helpful people and good city map.
Written May 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

C Herbert
Hobart, Australia36 contributions
The people at the visitor centre are volunteers who love their city. The Centre itself is not in Fed square but in the Town Hall 2 blocks up Swanston St.
Written December 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Amalia Evans
Buenos Aires, Argentina14 contributions
Is located in front of Flinders stations, the main train stations of the city. Is very good located because all tourist have to pass by this place. The staff always helo you to find what to do around the city. They gave me informations about the tours, timings, towns around Melbourne and informations about the public transport.
Written November 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Shoe Gal
Los Angeles, CA41 contributions
Family
This visitor location is centrally located and they offer a great pedestrian map which outlines where the free tram stops are.
Written March 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about Melbourne Visitor Centre

Melbourne Visitor Centre is open:
  • Sun - Sat 9:00 AM - 6:00 PM
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We recommend booking Melbourne Visitor Centre tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 2 Melbourne Visitor Centre tours on Tripadvisor