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Melbourne Visitor Centre

Open Now: 9:00 AM - 6:00 PM
Open today: 9:00 AM - 6:00 PM
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  • Average6%
  • Poor1%
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The Melbourne Visitor Centre (MVC) at Federation Square is now permanently closed. Visitors can find helpful, local advice at Visitor Hubs across the city including at the newly opened Melbourne Visitor Hub at Town Hall. Located just 5 minutes walk...more
Open Now
Hours Today: 9:00 AM - 6:00 PM
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Suggested duration: < 1 hour
Federation Square | Corner Swanston and Flinders Street, Melbourne, Victoria 3000, Australia
Central Business District
+61 3 9658 9658
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Reviews (1,162)
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All reviews federation square information centre one stop shop starting point souvenir shop myki card fed square public transport tours leaflet victoria volunteers tourists attractions hub knowledge heaps
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1 - 10 of 939 reviews
Reviewed yesterday

Lots of arts exhibits around a square where the young of Melbourne just hang out. while we were there the was a giant TV screen showing the tennis open with deck chairs to relax

Date of experience: January 2019
Thank Gallicwanderer
Reviewed 3 days ago

This visitor centre located in Fed Square is the one with all the answers you need when visiting Melbourne. It assists with transport, shopping, travelling and the many attractions within the city of Melbourne.

Date of experience: January 2019
Thank Helen K
Reviewed 5 weeks ago

The last time we visited Melbourne, we went to federation square and booked all,our hotels, tours etc there. They seemed to have any possible kind of tour under the sun available to be advertised. But now, sadly, they have moved into a new location. Sadly...More

Date of experience: December 2018
Thank VanessaLee43
Reviewed January 16, 2019

A great resource to learn about Melbourne and to get help from people who really care about their City.

Date of experience: February 2018
1  Thank Lee C
Reviewed December 25, 2018

The new location for the Melbourne Visitor Centre, which locate at the Town Hall are much smaller and with less information. The one at the Federation Square will be demolish to build a new station..

Date of experience: December 2018
Thank Wynn2012
Reviewed December 19, 2018

Great maps and booklet. Good information for everything around Melbourne. Several small maps with sample itineraries

Date of experience: December 2018
Thank Amandabreck
Reviewed December 17, 2018

Due to the redevelopment of the area including the new station the office is closed (you need to go to the town hall) the voluntary staff are still posted in the area and are extremely helpful

Date of experience: November 2018
Thank Langfords2010
Reviewed December 15, 2018

We visited this place and all the elderly volunteers were very helpful in giving us guidance to visitors on various places of tourist interest.

Date of experience: January 2018
Thank shantisubra
Reviewed December 10, 2018

Visited the centre at the Town Hall location. Found the staff to be particularly helpful with suggestions of some special, lesser known attractions to visit. One of these was The Johnson Collection of which I was previously unaware & which proved to be an unexpected...More

Date of experience: November 2018
Thank Chris T
Reviewed December 9, 2018

Any questions here is the place to go. A wonderful group of helpful locals can give excellent advice for your time in Melbourne. Highly recommended as the best place for local information.

Date of experience: April 2018
Thank KTM690enduro
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Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
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Questions & Answers
Ask a question
Sharon F
May 8, 2018|
AnswerShow all 5 answers
Response from Swisshen | Reviewed this property |
Hi Probably the easiest way it to hire a car and drive via Calder Fwy/M79. Alternatively catch a train from Southern Cross Station Bendigo via Sunbury which take about a hour and the catch a bus Macedon. Exit via Victoria... More
Travel Forum Posts
Shah Alam, Malaysia
Recommendation on 8 nights Melbourne trip (10 Replies)
Hi there, I will arrive at Melbourne airport from Kuala Lumpur on 3 June 2015 at 1am.Will be travelling with my husband,kids-boys aged 8 and 6 years old and 62 years old healthy and fit mother in law.What is the best way for me to get to our accommodation at Swanston St. at that hour? Skybus or a taxi? I've prepared draft of itinerary and plan to head to Melbourne Visitor Centre at Fed Square on the 1st day for some consultation on our holiday plan.Need some advise and recommendation as...More
May 25, 2015|
Response fromiezalina|
Thank you so much Famrick for your advise and recommendation! I'll revise my plan from 6-9 June. Btw,in general do kids enjoy Ballarat/Sovereign Hill as much as adults who have interest in history?
14 days Melbourne Self Drive (6 Replies)
Dear Melbourne folks, We are going for honemoon self drive in Melbourne next month. Below is our itinerary. Hope you give us some advise. So far we have just confirmed the city hotel stay. The days of the days not yet confirmed. Day 1 : Reach Melbourne airport at 6am. Plan to take Skybus to city hotel. (will this be the cheapest transport as I check they provided 2 ways airport transfer and can send you direct to your destinated hotel?) Reach hotel. Since too early waiting to check...More
October 06, 2007|
Response frombluey08|
Dear all, sorry have not key in finished and accidentally send my msg. Just want to say Thank you in advance for any repy for my queries below. Rgds, bluey08
Shah Alam, Malaysia
8 nights Melbourne itinerary (6 Replies)
Hi there, I am travelling to Melbourne for the first time next week with my husband,(we are both 36)two kids-boys aged 8 and 6 years old and 62 years old fit and healthy mother in law. We will arrive at Melbourne Airport from Kuala Lumpur on 3 June 2015 at 1 am .I've prepared few sets of itinerary to suit our medium budget vacation and interests (I'm into arts while husband into sports but we both enjoy outdoor activities).Please help recommend the best plan that i should proceed in order...More
May 25, 2015|
Response fromKerry G|
I'm not a Melb local so I can only offer limited help based on my own visits. (Seems like you have done lots of research and I hope by bumping your query to the top you get some additional responses.) Days 5-8 seem to be very busy. Great Ocean Road is a very twisting, winding road although scenic, and not one that should be rushed ideally. Yes there is a big difference between a winter experience that is just plain cold and unexciting, and one involving snow and snow-covered scenery -...More