Immigration Museum
Immigration Museum
4.5
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
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About
Explore Australia's history and culture. Journey through Melbourn's history and explore stories of people who have migrated from all reaches of the world. From the reasons for making the journey, to the impact on indigenous communities, these stories are sometimes sad, sometimes funny, but always engaging. Located in the Old Customs House in the heart of the city - an easy walk from Flinders St Station or Southern Cross (or catch the free City Circle Tram).
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The area
Address
Neighborhood: Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
1,536 reviews
Excellent
801
Very good
564
Average
133
Poor
27
Terrible
11

jebskulker
Sydney, NSW1,983 contributions
Nov 2021
Be mindful that they will check your ID & covid vaccine status & ensure you check in before entering, but don't let that sway you, it's well worth visiting this museum. There's so much to read on the different panels here that you could set aside a solid hour or more to see it all, but it's fascinating to read so you can be selective as there's lots of visuals and photos and displays for all to see. One surprise was walking into the massive former customs hall which was so cavernous. The temporary exhibition on the second floor I saw on my visit included personal accounts from immigrants and residents of Melbourne, as well as a section on advertising and groceries and similar items that weren't considered offensive in the past but are very offensive to immigrants today. The entry fee isn't too high, and they allow you to pre-book on their website, very handy, although I was there at 11am on a Saturday and I was on my own for most of the hour I spent there.
Written December 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Phil H
Lancashire, UK278 contributions
Dec 2022 • Couples
Probably different to what I expected but not in a bad way. Rather than bombarded by facts this museum told stories of the oz people in an artistic form so v unique. At the end of the experience in this beautiful building I found myself having understood what makes up the oz we know today
Written December 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

David H
31 contributions
Dec 2022
Visited this museum on a short trip to Melbourne and found it really nice and interesting and some of the stories and personal touches are very interesting. Well worth a visit and a great insight into Australian history from the pre colonial times to the present. Especially worth a visit if you know little about the subject.
Written December 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Fisty
Essex20 contributions
Dec 2021
We were staying in Victoria and decided to visit this museum on a whim on our first visit to the city. We were staying in Victoria for three weeks so we thought this was a good place to start.
We really enjoyed the few hours we spent in the museum and it was very interesting to get an insight into the development of this new country of opportunity. It was great speaking to all sorts of people about their experiences. The only downside was telling any one afterwards about our visit. I am not sure many of the Australians we met could even spell Museum never mind visit one, in particular the ones from European decent.
Written November 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Shihoko P
Melbourne, Australia494 contributions
Dec 2019
I purposefully visited the Immigration Museum to see "Perseverance: Japanese Tattoo Tradition in a Modern World" due to my cultural heritage. I honestly can't remember the last time I visited the museum, so it was like visiting for the first time. The ground floor is free access, and all other levels are accessible for a $15 entry fee for adults. I happened to arrive at a time when the guided tour was to begin, and I happened to be the only person, so I got an excellent 1:1 tour of the history and architecture of the building. After the tour finished at 1430, I explored the exhibits until closing time, to which the same tour guide exclaimed "You're still here!". There is plenty to see and do across three levels, and it's relevant to all of us (since we're a migrant nation). Take the time to explore and appreciate what it means to have a background of culture.
Written January 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jeffry b
Essendon, Australia12,145 contributions
Sep 2022
The Immigration Museum is housed in the old Customs Building in Flinders St. The exhibits are always changing and there is always something new to see. When Australia entered World War I, the nation's population was less than 5 million, now the population is 26 million, following the boom in post- World War II immigration. There can be few Australian families without a connection to these New Australians. By the way, the Museum has a charming Tribute Garden that can be accessed from Flinders Lane.
Written September 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Michael
Woking, UK255 contributions
Jan 2020 • Couples
As students [domestic or foreign] we got into the museum for free. The fact we got in for free is why I allocate it 3 stars, if we had paid the $15AUD adult ticket price then I feel I would've been disappointed.
This isn't to say the museum is bad, it just wasn't our type of thing and I believe it is aimed more at people who want a leisurely stroll and to take in lots of information and knowledge with not much in the way of 'interactivity'. It wasn't busy when we visited and the exhibits were interesting, and overall the area was well maintained. We didn't spend more than two hours here, but for someone interested highly in the topic then I could imagine that one could spend three or more hours here.
Written February 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jeffry b
Essendon, Australia12,145 contributions
Nov 2021
It is often said that Australia is a nation of immigrants, In 1914, Australia had less than 5 million people; now we have 26 million. Without immigration, Australia would be a poorer place. Few families would have no connection to immigrant blood. This museum is very interesting, I have visited it several times, and I have learned someting about our ancestory every time.
Written November 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

chuckymustdie
Australia647 contributions
Apr 2021
Having been to some great museums similar to this overseas, I really wanted to like this museum and I tried but I just can’t. Firstly, it was so badly sign posted that in between rooms, we constantly wondered which way we should be going and there was no map or guide option offered upon entry. The museum has vast areas of unused space and empty rooms that could be utilised for displays or diorama’s or anything like that, but sadly is wasted.

The main room which gives you a rundown of each decade from settlement to the present day was very scant on information, just bullet points really. At no time do they go into any details as to why certain policies and laws were in place, just fact statements. There’s no audio, just a lot of sign reading. You could get all the information given from a few minutes with google.

Some of the other rooms just left us wondering what the hell those displays had to do with immigration at all such as the tram ride simulation which I thought was totally irrelevant but hilarious.

We get back to the ground floor and we’re asking the guy at the front if we had missed something because we’re sure we have. He points us down the corridor to a resource library. My husband was interested in learning more about his family’s immigration. The library does have a lot of books, some comfy chairs and some computers spread around but the computers were all off and there is absolutely no one around to assist you in any way.

There was a group of primary school children in the museum when we were there and I remarked to my husband that they were the quietest, most well behaved group of kids I had even seen inside a museum. I realise now that they were just so bored, they’d all gone off to the happy place inside their heads. Don’t waste your money on this museum.
Written April 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jordan
Columbus, OH98 contributions
Jan 2023 • Couples
We enjoyed our trip to the Immigration Museum while visiting Melbourne. There were a variety of exhibits for people with interest in both history and fine art. They had an interesting collection curated respectfully. Many different cultures were represented. They did not pull any punches when it came to frank discussions of missteps by the Australian government.
Written January 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Immigration Museum (Melbourne) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Immigration Museum

Immigration Museum is open:
  • Sun - Sat 10:00 AM - 5:00 PM
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