Max Therapy

Max Therapy, Melbourne: Tickets, Tours, Address, Phone Number, Max Therapy Reviews: 2/5


2.0
19 reviews
Excellent
4
Very good
2
Average
0
Poor
1
Terrible
12

Debbie
Box Hill, Australia1 contribution
Nice experience always
Nov 2020 • Solo
I visit max therapy melbourne central on a monthly basis since 2019.
Candy is my favorite massager who performs professionally with all the techniques. My back pain and neck pain is eased every time after the visit to Max Therapy. People there are nice, friendly and warm like family. Such a enjoyable experience with them :)
Written November 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

RW88
Melbourne, Australia2 contributions
Recommend the remedial massage
Nov 2020 • Solo
I have been going to the Melbourne Central branch on and off in the past 4 years for remedial therapy to ease chronic neck and back tension (I work a desk job in IT).

90% of the time, I have the same therapist (since 2016). The remedial process is always targeted at my problem areas and will feel uncomfortable at times, but she will tone the pressure down if I cannot bear it.

I always feel amazing afterward, with reduced tightness in neck shoulders back and arms.

P.s. Remedial massage is not a relaxation massage, if you have been to Thai style vigorous massage before this is a little similar. I have not tried the relaxation massage at MT
Written November 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Camila F
1 contribution
Hot stones burned my skin
Jun 2020 • Couples
I did the 70 minutes hot oils and hot stones massage.
The massage was great and very relaxing but once I got home I saw the hot stones burned my back leaving 2 big marks. I hope they go away with time.
It was a cold winter morning and the the place was cold and there was good atmosphere at all.
I wouldn’t go back there.
Written June 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jane G
Melton, Australia238 contributions
Super super wonderful.
Jan 2020 • Couples
We got a deal on Groupon for 70 mintues massage with hot stones and omg it was the best massage we have had,the hot stones at the end was so wonderful.Its for all ages.Its at Southbank on level 2....
Written January 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kiri
1 contribution
Remedial therapist , Really!!
Jan 2020 • Solo
I visited the Melb Central one. If you care about your wellbeing, please don’t go here, they don’t care about what you need !

1. They asked me to fill in a form that included writing my concerns and current health status ( I don’t even know why they care to do that as the therapist doesn’t have any intention to consider). Then the therapist herself who’s is a cashier also says I need to pay upfront. I obliged !

2. I was asked to just to to the room at the end and usual instructions . The room had a massage bed made of what looked like DIY pallets and the whole set up was a bit off ! Not clean inc floors and towel.

3. The therapist asked which area I’m most sore then began to pretty much knead and press so hard , I had to stop her as I was struggling. She even climbed up half on the bed to use her body weight and I had to stop her. The techniques ( if they were legitimate ones) were those I’ve never experienced before. She also didn’t do anything else on the other parts of the body just went on to massage !! The side I said I was a bit sore .

4. After number of interruptions to stop her hurting me; when massage was over , I was thankful as at times I was worried my ribs would break. At no time the therapist asked whether I was okay with the pressure , she just went with 100% and didn’t know how to tone down a bit even when asked several times.

5. The next day; my back is all sore and bruised / blue and red and this will take me days to recover from.

Seriously who certifies these people! These people shouldn’t be out there pretending to be a remedial massage therapist, they simply are NOT!

Be Aware ! Don’t go and they also charge you the same as any other reputable good ones !
Written January 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MCL
16 contributions
Southbank Max Therapy disappointment
Jul 2019 • Couples
We visited the Southbank Max Therapy. One of us had a package for 1 hour 15 minutes, the other had one for 70 minutes. Both of us were 'processed' completely in an hour. Despite us using the initiative to inform of our health conditions, it made no difference. We came away sore after what should have been a relaxation oil massage. The premises were definitely not clean, nor did the linen smell clean. There was an attempt to create ambience with music but that was it. The booths shared a small fan heater, it was noisy and freezing. We found language to be a barrier. We spent over AUD$200, definitely disappointed.
Written July 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Aimee Y
1 contribution
STOOD ME UP / VERY BAD BUSINESS
Mar 2019 • Solo
I brought a Cudo deal a few weeks ago and went in to make an appointment at the Southland store, they couldn't fit me in that day which was fine so I made an appointment for another day. I forgot what time they said and trying to reach them via phone was a challenge, had to call head office as when I did get through they couldn't speak english. I requested a female and was told I wasn't able to have a choice as I brought the "voucher". Then when I did come to my appointment at 11am the door was locked, lights were off and the sign said open.. I waited for 25 minutes and no one came. Then I called head office again and said at this point a refund is preferred. They said no worries but still waiting for the refund over a week later. If this was my business I would have offered the refund and given the massage voucher. I have one day off a week and just wasted 2 hours of my day coming down there not to mention the time wasted trying to contact you store and the multiple phone calls. Big thumbs down 👎
Written March 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Angelyn K
Melbourne, Australia2 contributions
Very rude and inflexible massage therapist
Jul 2018 • Solo
I visited max therapy chadstone in the morning for my usual massage but my therapist was late so I went with a therapist name Oscar. I asked for my usual 20mins foot reflexology(in chair) and 20mins upper body massage on bed but he was so unwilling and I had to tell him that I was uncomfortable and had Arthritis then he did as I asked very unwillingly. What’s with all that attitude when I am the customer!!! A waste of my $70
Written July 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Michelle B
Noosa, Australia2,614 contributions
Consistently good
Sep 2017 • Solo
$70 for a 45 minute neck, back and shoulder massage. Walked in off the street and got in immediately. Good, strong massage. Perhaps not the best that I have ever had but pretty good nonetheless.
Written March 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

edc018
Lancefield, Australia2 contributions
Don’t go there!
Mar 2018 • Couples
Got a Groupon for hubby & myself. Hubbys massage was good. Mine on the other hand, was meant to be relaxation, more like deep tissue. I wasn’t asked once how the pressure was, when I couldn’t handle the pain anymore with her digging in her elbows, I told her she was hurting me & she calmed a little but after a bit was back digging her elbows in like there was no tomorrow, not one part of my body was left unhurt. I did not leave relaxed at all, in fact I walked out crying because she had hurt me so much!! I have come home and out a ice pack on my shoulder. Worst massage ever & I would never recommend this place!! Very disappointed!!
Written March 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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