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Reef Experience

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100 Abbott St | Cairns, Cairns, Queensland 4870, Australia
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Review Highlights
Top Deck is the only WAY TO GO!

We booked the TOP DECK experience and it was well worth it. I recommend this highly. We were... read more

Reviewed 2 days ago
marcypearce
Awesome day on the water!

We were on Reef Experience a couple of days ago and did the “Top Deck” program. The details have... read more

Reviewed 3 days ago
Robert G
,
Florida
via mobile
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Great Barrier Reef Floating Hotel, liveaboard and all inclusive Great Barrier Reef day tour visit our websites reefexperience.com.au and reefencounter.com.au to find out why our trips are the best way to see Australia's Great Barrier Reef and find out about our great tour packages
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“top deck” (314 reviews)
“scuba diving” (209 reviews)
“fish” (326 reviews)
Open Now
Hours
Hours Today: 7:00 AM - 9:00 PM
LOCATION
100 Abbott St | Cairns, Cairns, Queensland 4870, Australia
Write a ReviewReviews (2,955)
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All reviews
"top deck"
in 314 reviews
"scuba diving"
in 209 reviews
"fish"
in 326 reviews
"marine biologist"
in 168 reviews
"night dive"
in 166 reviews
"breakfast and lunch"
in 57 reviews
"personal guide"
in 31 reviews
"day trip"
in 203 reviews
"food was great"
in 104 reviews
"wine and cheese"
in 36 reviews
"included in the price"
in 57 reviews
"dive master"
in 73 reviews
"sun deck"
in 35 reviews
"wet suits"
in 43 reviews
"underwater camera"
in 53 reviews
"once in a lifetime"
in 49 reviews
"crew members"
in 59 reviews
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1 - 10 of 2,754 reviews

Reviewed 2 days ago

We booked the TOP DECK experience and it was well worth it. I recommend this highly. We were treated like royalty with our own air conditioned private room upstairs with the Captain and had our own private host to meet every need possible and helped...More

Thank marcypearce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded yesterday

Hi Marcy, Thank you for taking the time write a great review :) We love receiving good feedback about our outstanding crew members. They all work very hard to ensure that every guest is looked after and having an amazing time. We will pass on...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 days ago via mobile

We were on Reef Experience a couple of days ago and did the “Top Deck” program. The details have already been nicely and thoroughly described in a couple of reviews earlier this month. We had a great time and most importantly had our needs looked...More

Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded yesterday

Hi Robert, We are so happy to hear that you had such a great time on our Top Deck! It sounds like you had an amazing time with Frank the Wrasse and all the beautiful marine life. We love getting feedback about our amazing crew!...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

We took our great barrier reef tour on April 18th. The seas were quite rough and a number of people fell ill. The young crew of 20and 30 year olds were incredible. They were kind, patient and very upbeat. They tended to their tasks and...More

Thank Jo Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded yesterday

Hi Jo Anne, Thank you for taking the time to write a great review :) We love to hear great feedback regarding our crew! They work very hard to ensure that every guest on board is taken care of and is having an unbelievable time....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed 1 week ago

We booked this on a whim after the tour we'd been planning with another company fell through and we needed a relatively cheap option. It was a great choice! Both reef locations were beautiful, and we got to spend so much time in the water!...More

Thank Sophie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded yesterday

Hi Sophie, Thank you for taking the time to write a great review :) We are so happy your other plans fell through so that you were able to come aboard with us! We love to hear that you had such a good time with...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

Very organised tour. Staff are patient and kind. Food is delicious. We did a good trip with this guys.More

Thank Bruno Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded yesterday

Hi Bruno, Thank you for writing a review :) We are so glad you had a great time on the Great Barrier Reef! It sounds like you saw a lot of beautiful fish and coral. We also think the food is delicious ;) We will...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

The staff were fantastic, the sea was a little rough and the staff couldn’t have been better at helping those that were sick. The food was great and the boat had a fun atmosphereMore

Thank Anthony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded yesterday

Hi Anthony, Thank you for taking the time to write a review :) We are so glad you had a great time on your adventure to the Great Barrier Reef. Our crew loves to have fun on the trips and makes sure that everyone is...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

Brilliant time had on this trip. Crew were so helpful. I wasn’t very confident with the snorkelling and they were so helpful and encouraging. I really enjoyed it. Food was great too.fabulous crew well organised and professional but fun at the same time.More

Thank MazWansteadE11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded yesterday

Hi MazWansteadE11, Thank you for taking the time to write a review :) We love to hear the great feedback regarding our crew! They work very hard to ensure that every guest has an amazing experience snorkeling the Great Barrier Reef! It sounds like you...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

We had great weather the day we went out. Had never been scubadiving before and wanted to try. I would have needed more time for it, but my younger friend had no problem for the beginner she was. Prepare for a stay on boat with...More

1  Thank Masica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded yesterday

Hi Masica, Thank you for taking the time to write a review :) It sounds like you had quite an adventure snorkeling around the Great Barrier Reef! We hope you were able to see lots of beautiful fish and coral. Sorry to hear that you...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Had a great day at the reef and the all inclusive diving deal is very good value. The staff were very good and safety standards were excellent. Would Highly recommend.More

Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 1 week ago

Hi Richard, Thank you for taking the time to leave Reef Experience a great review :) Safety always comes first, so it's great to hear your feedback! Our awesome crew work very hard every day so it's always nice to hear how our guests have...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Beautiful day at the coral reef. Dear staff and the services offered during the trip. possibility of snorkeling or diving. We visited two different places with long stops for swimming at seaMore

2  Thank Davide B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 1 week ago

Hi Davide, Thank you for taking some time to leave Reef Experience a great review :) We trust you were able to experience the beautiful reef and marine life which call the Great Barrier reef their home. Hopefully we will see you again one day...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
MumbaiPankaj
March 19, 2018|
AnswerShow all 6 answers
Response from Laura-HotGetaways | Property representative |
Hello :) Thank you for getting in touch. Reef Experience is a medium sized vessel and can hold up to 100 passengers. Kind regards, Reservations
0
Votes
thyladyhawk
February 17, 2018|
AnswerShow all 4 answers
Response from Avidsnorkeler85 | Reviewed this property |
We brought an excellent camera for snorkeling: an Olympus: TOUGH - 5 ft shockproof, 16 ft waterproof. It took great pics for us, including pics that our guide took for us by free diving down. It's about 2-3 years old now.
1
Vote
puneet k
December 5, 2017|
AnswerShow all 10 answers
Response from laura198935 | Reviewed this property |
Yes this is about right. More towards 5 :)
2
Votes
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