DFO Cairns, Direct Factory Outlets

DFO Cairns, Direct Factory Outlets: Hours, Address, DFO Cairns, Direct Factory Outlets Reviews: 4/5

DFO Cairns, Direct Factory Outlets

DFO Cairns, Direct Factory Outlets
4
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
10:00 AM - 4:00 PM
About
Big Brands. Big Bargains. Big Savings! At DFO Cairns, you will find all of your favourite Australian and International brands without the big price tag. DFO Cairns is home to a stack of leading brands including Polo Ralph Lauren, Oroton, Quiksilver, Oakley, Lorna Jane, Cotton On, Bonds, Converse, TK Maxx and much more; all up to 70% OFF their original retail prices. The centre also has a fully appointed food court and a wide range of services including a beauty salon, post office, pharmacy, newsagent and Coles Supermarket. DFO Cairns is in an accessible location and has ample free parking including undercover parking. See you at DFO Cairns!
Suggested duration
More than 3 hours
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Popular mentions

4.0
229 reviews
Excellent
84
Very good
56
Average
54
Poor
20
Terrible
15

Quentin M
Brisbane, Australia27 contributions
Aug 2021
I'm not a big fan of this DFO outlet as the choices are fairly limited. However, credit where it's due. I'm an occasional visitor to Cairns and have made a few visits to the DFO seeking bargains. I shop at Cotton On and have been ultra-impressed by one particular member of staff, Anthony, He's a real go-getter, but not pushy. He goes to great lengths to assist you to find what you want and ensure a sale. Polite and personable and knowledgeable about men's fashion stock. He could hold his own in the most sophisticated of retail outlets and really commits to and understands quality service.

Thank you, Anthony
Written August 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

leonajadestores
Cairns, Australia1 contribution
Nov 2021
Is good at DFO but I think the wifi there needs to be untimed so that digital workers sitting in the food court can work uninterrupted. There should also be charging PowerPoint's near the windows where the two large tables are.
Thank you
David Harrison
Written November 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

AucklandWiz
Auckland, New Zealand1,495 contributions
Mar 2020
I wanted to got to DFO as I had some particular things I wanted to purchase. I am not one to just meander about looking to spend my money on things I do not need so we set off for the DFO. I wanted some bathing suits which I did purchase but they were not particularly cheap. Someone told me that the store has some discounted goods and some regular priced. In NZ our equivalent of the DFO, it is not allowed to have regular priced goods- they must all be discounted which to me is why you shop at such a place. My husband bought a few clothing items at one of the stores and our last stop was TK Maxx. We shop at TJ Maxx in the USA and was surprised to find this similar store here. It looked like a ‘skinny’ version of its American counterpart. Not as much stock and not as good a quality was my overall feeling. Anyway job done in a not so inspiring and sometimes not so cheap shopping mall.
Written March 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for the great review!
Written August 7, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Court
1 contribution
Dec 2020 • Friends
I went into Viola, with a friend to try on formal dresses. She had never tried on dresses before, and it was her first time and was very excited. After trying on three dresses we decided that we would like her parents to be there and help with a decision. We walk out of the store and the shopkeeper was so arrogant. She told us that we were required to purchase a dress and that we shouldn’t be trying on dresses and not purchase them. Even though we said we were coming back. She had extreme attitude. Their dresses are bad quality and charge way too much. I hope that anyone who wants to purchase a formal dress to go to anywhere else. Was horrible and for a special moment for someone, it was so down grading. Never going into there again!
Written December 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jackytam47
Cairns, Australia1 contribution
Jan 2022
Nice venue suitable for good varieties of shopping.
There is room for many shops though several were vacant, probably without sufficient number of shoppers.
Hope economic situation in Cairns will improve soon and more guests will shop there
Written January 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kato_Mallie
1 contribution
Oct 2021 • Solo
The customer service attendant Marpenda (today 11:35am 04/10/21) had a noticeably arrogant attitude during my visit at the self service check out area. Marpenda paid meticulous attention to all of the non-indigenous customers but very little to myself and another separate Indigenous customer. I hadn’t bothered to interact with this staff member during my visit, I did engage in eye contact to hopefully encourage a welcome or some sort of positive communication but was ignored.

For management to note please regarding cultural competence and quality customer service capabilities of coles dfo staff. I’ve had nil problems with service in all my time shopping at coles (Cairns local) not happy with my visit today.
Written October 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi, we're sorry to hear about your experience. We do not tolerate any form of discrimination in our centre and we'll be in touch with the team at Coles to ensure this does not occur again in the future. It's important to us that all individuals at DFO Cairns are treated with the same level of hospitality and quality customer service as one another. Thank you for bringing this to our attention.
Written October 25, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Chris G
Townsville, Australia138 contributions
Mar 2020
The first thing I noticed was how terribly dirty the centre was, both inside and outside. It is only a small shopping centre so not at all like DFO Brisbane. Had some outlet shops that were not elsewhere in Cairns so was ok for that but to be honest I would probably not go especially to shop there unless I was chasing a particular outlet store
Written March 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for the review!
Written August 7, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Donna W
Sunshine Coast, Australia221 contributions
Nov 2020
Not a lot of shops and those that were there were quite pricey. TK Maxx was the best shop there. It was easy to get a park and there were quite a few chairs inside which is always handy. As far as DFO's go - it was quite small and I wouldn't bother going a second time. It was clean and tidy though.
Written November 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for the review.
Written February 11, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Wen2go
Noosa353 contributions
Jan 2020
Smaller than the DFO in Brisbane. Not a great deal of shops to select from. Most shops are the same price as normal outlets. The complex has a Coles, BWS, Butchers, Newsagents and few cafes so worth a visit if you want to do some shopping. Just don’t expect the type of DFO found in large cities.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for the review!
Written August 7, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

AJ Pato
Kempsey, Australia578 contributions
Feb 2021 • Friends
Nice way to spend a few hours. Handy location. I did get a couple of good bargains. Ralph Lauren offered better items then Harbour town in Surfers. Good variety of stores plus an ice skating rink for the kids. Food court was ok.
Written February 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for the great review! Hope to see you again soon at DFO Cairns. :)
Written February 11, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about DFO Cairns, Direct Factory Outlets

DFO Cairns, Direct Factory Outlets is open:
  • Sun - Sun 10:00 AM - 4:00 PM
  • Mon - Sat 9:00 AM - 5:00 PM