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Review Highlights
Had to wait one hour

Had to wait one hour for the bus even though I made an appointment with a specific pickup time... read more

Reviewed 2 weeks ago
felix2320
via mobile
Horrible and Rude

I scheduled the shuttle for 4:30 pm. I arrived at the bus terminal and watched the shuttle pulling... read more

Reviewed November 9, 2018
Aurora R
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Traveler Overview
  • Excellent42%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible58%
2 weeks ago
“Had to wait one hour”
Nov 9, 2018
“Horrible and Rude”
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Cairns, Queensland, Australia
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Reviewed 2 weeks ago via mobile

Had to wait one hour for the bus even though I made an appointment with a specific pickup time – never again!

Date of experience: March 2019
Thank felix2320
Reviewed November 9, 2018

I scheduled the shuttle for 4:30 pm. I arrived at the bus terminal and watched the shuttle pulling away. I checked the time and it was 4:25 pm exactly. It is advertised on their website that if you miss the shuttle, it comes every 30...More

Date of experience: November 2018
1  Thank Aurora R
Reviewed October 2, 2018

Very good service and price Was on time !! Gave us lots of information on where to visit and best places to eat in Cairns as well We would book them again

Date of experience: September 2018
Thank misspig52
Reviewed August 23, 2018

On July 31 of this year I arrived at the Cairns airport, and had requested the service of FNQ Airport Shuttle, despite the negative reviews they had, and I really recommend this company for its punctuality and price, compared to the rest of companies of...More

Date of experience: July 2018
Thank Francisco R
Reviewed July 25, 2018

Pre booked and paid for transfer prior to travel - received a confirmation email BUT when I tried to call to re confirm 24hrs prior to travel I left messages and nobody returned my call. Upon arriving at our destination we waited in designated bay...More

Date of experience: July 2018
Thank Kyleigh115
Reviewed July 8, 2018

Pre booked and paid for transport from airport to cairns hotel. Gave flight details as requested. Flight delayed 15mins. On arrival to designated bay, no sign of our transport.tried ringing the number twice, got a personal voicemail. They did return the calls, and said they...More

Date of experience: July 2018
Thank melitozeandwill
Reviewed June 24, 2018

We found this service very good. Easy to communicate with, arrived on time. Cheap price. I left a cardigan on the shuttle and they kindly returned it to the hotel for me.

Date of experience: June 2018
Thank anniestravelreviews
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