Story Bridge Hotel

Story Bridge Hotel, Brisbane: Hours, Address, Story Bridge Hotel Reviews: 4/5

Story Bridge Hotel
4
Bars & Clubs • Coffeehouses • Wine Bars
6:30 AM - 12:00 AM
Monday
6:30 AM - 12:00 AM
Tuesday
6:30 AM - 12:00 AM
Wednesday
6:30 AM - 12:00 AM
Thursday
6:30 AM - 12:00 AM
Friday
6:30 AM - 12:00 AM
Saturday
6:30 AM - 12:00 AM
Sunday
6:30 AM - 12:00 AM
About
Named after its prime location under the iconic Brisbane landmark,Story Bridge Hotel is the ultimate destination for a day or evening out. With several entertainment areas including restaurants, bars and chilled outdoor dining spaces, the Hotel offers a spot to unwind and enjoy a delicious dinner, a casual lunch or some refreshing drinks. Catering for the diverse tastes of our customers, our menus boast everything from traditional Aussie flavours to contemporary European-inspired dishes, using fresh, seasonal ingredients that are locally sourced whenever possible. Our fantastic venues include the Outback Bar & Grill, the Corner Bar and The Shelter Bar, as well as the new-look Deery’s Restaurant & Smokehouse - our signature dining destination - and Main St. Bar & Eatery. Story Bridge Hotel also houses some of Brisbane’s most unique and stylish venues for private events, conferences and corporate parties. It’s all happening under the Bridge!
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4.0
338 reviews
Excellent
127
Very good
133
Average
35
Poor
18
Terrible
25

Amanda L
Kerang, Australia80 contributions
Jan 2022 • Friends
Beautiful atmosphere. The staff member Mahlachi was brilliant. His lovely, friendly manner made us feel very welcome and our experience here very enjoyable. The food & coffee was amazing! Definitely recommend a visit here.
Written January 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for the great review Amanada! We will be sure to pass on your kind words to Mahlachi! Look forward to seeing you again soon.
Written January 23, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Stella B
Brisbane, Queensland, Australia16 contributions
Jan 2022 • Friends
Excellent food and great drinks selection. I ordered the steak which was cooked to perfection and came with vegetables and potato. Was delicious, and quite a large portion!
The staff at the Story Bridge are always super friendly and helpful. Best pub in Brisbane!! Highly recommend!
Written January 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for the wonderful review Stella! Hope to see you back here again soon.
Written January 23, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

melissa d
Brisbane, Australia20 contributions
Jan 2022 • Couples
My husband and I dined here to celebrate our 20th wedding anniversary tonight and we were very impressed, hubby said best steak he has ever had. All food was amazing and staff were terrific. We can not wait to come back with our friends next time
Written January 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for the wonderful review!
Written January 23, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Tony W
Mawson Lakes, Australia2,071 contributions
Dec 2021 • Friends
Loved it, a quality somewhat unique hotel. Close to the city in a very nice location close to the river. Service was good and the quality of the food was good to experience. I will be back.
Written December 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for the fantastic review Tony!
Written December 20, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

4dickensons
Brisbane, Australia29 contributions
Dec 2021
Went here for lunch on a Friday with family, it was the week before Christmas and it was busy but our experience was terrible. We were a group of five, two of our meals came out then meals came out to other tables around us but we didn’t get our other meals. Then eventually two more meals came out after about 20 minutes. Then another 15 minutes before the final meal was brought out. When we chased the meals up with staff they just said, they were coming. When we ordered and paid for the meals, all together, we were not advised that there would be a delay or that the meals would come out 20 minutes apart. So disappointing. Also, the food was average and disappointing. I ordered the barramundi and chips - the fish batter was really greasy and was served on top of the chips and side salad which made the whole meal greasy and unpleasant.
Don’t bother wasting your money here.
Written December 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

SunshinePommie
Brisbane, Australia3 contributions
Dec 2021 • Business
Amazing and attentive service staff. I had a blue steak and omg the quality of meat was just yum. Great selection of wine. Thank you to the team at SBH.
Written December 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for the fantastic review!
Written December 20, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ben J
1 contribution
Nov 2021
Story bridge hotel released a net menu recently, and a group of my friends decided to go on Tues 16 Nov.
I have to say the evening was a massive disappointments, and has led to the worse customer service experience I have had from a pub ever.
Staff on the night:
- Got my order wrong, and it was sent back to the kitchen
- I waited so long for my correct meal to come, that my friends had finished eating and we waiting another 20 mins.
- When my meal finally arrive – it was so overcooked and terrible, I had to return it for a second time.
- When I complained about my experience, the wait staff gave me a whole lot of attitude (she then went back to flirting with the table of drunks beside us).

I lodged an official complaint through the SBH website, to which I received no response.

I then lodged a complaint via the SBH Facebook page, to which I received a personal message briefly apologising for the experience I had and was told senior management would be in response.

Two weeks later – that response has not been received. When I made contact, I was told management had tried emailing and phoning me – but I check my emails and spam regularly – and have voicemail on my phone - and there was no missed calls or email. Management were even provided my details several times through different channels...so my response to this is they haven't tried making contact.

EXTREMELY DISAPPOINTED OVERALL IN STORY BRIDGE HOTEL – and if anything does go wrong, even Management can’t get things right.

MY ADVICE TO PEOPLE LOOKING FOR GREAT SPOTS IN THE KANGAROO POINT AREA FOR MEETING WITH FRIENDS….
There’s some great alternatives to SBH – I would recommend:
- Sealegs Brewery
- Black Hops
- Brews Brothers
or for the short stroll across the Story Bridge, there’s
- Felons
- Multiple options around Eagle Street Pier.
I've experienced over great service at these other locations - and highly recommend them over going to the SBH.
Written November 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

debor967
Gympie, Australia139 contributions
Oct 2021 • Solo
Don’t play pokies
A guy who was managing pokies was helping a friend pick a machine too win on I won’t be back very disappointed
Written October 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Debor 967, We would like to find out somemore information so that we can address this with the correct staff member. If you can please e-mail marketing@storybridgehotel.com.au, with what date and time you were here.
Written October 11, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

David A
2 contributions
Sep 2021 • Friends
Long recognised as an iconic Australian hotel and home of fine steaks they will surely be officially decorated for the quality of the seafood and in particular the salmon accompanied by an Indian potato and salad offering beyond compare. A fusion of cuisines indeed
Written September 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi David, Thanks for the great review! We hope to you dining again soon.
Written October 11, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Sonia V
1 contribution
Jun 2021
Delicious food, menu has numerous GF options. Bar has a good range of beer and wine. Friendly staff who provide excellent service. Booking suggested as it is always popular.
Written June 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for the great review, we are glad to hear you enjoyed your experience!
Written July 18, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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