Darwin Airport Link

Darwin Airport Link: Address, Phone Number, Darwin Airport Link Reviews: 2/5

Darwin Airport Link
2
Bus Services • Taxis & Shuttles
About
Suggested duration
< 1 hour
Suggest edits to improve what we show.
Improve this listing
Be the first to upload a photo

Tours and Tickets


2.0
10 reviews
Excellent
2
Very good
0
Average
1
Poor
0
Terrible
7

Glad to be home alive
2 contributions
Disappointing, Frighting
Apr 2019 • Family
So after booking over a week ahead of schedule
I received no formal response other than an automated reply.
After sending multiple text messages I eventually received a sarcastic reply
After correctly indicating the number of passengers, including our own children’s seating and luggage for all
I received a call 20:30 Hrs the night before. the morning we were due leave that the drivers car could not! Accommodate the luggage.
And then an email 22:38 Hrs that same night. that the drivers had now changed.
Apart from the undue stress this all caused I did appreciate that a driver did show up shortly after the appointed time and we did get to the airport on time.
For the return trip I was approached by a man who was not! holding a sign with our family name. He indicated that he was our driver.
After some 5 ½ Hrs flight, rather than pick us up out front of the terminal. he led us on a long walk through the concourse, up & down elevators to where he had parked.
All the above although frustrating and unappreciated, is forgivable.
But when the driver ignored my direction and nearly caused a major accident that very nearly could have killed or injured my whole family line including grand children.
that I find totally and completely unacceptable.
And so after flying across the country twice and driving nearly a thousand km in W.A
If not for the evasive response of the other! drivers we would have all been involved in a serious accident less than a few km away from home.
We will never use your “service” again, and I could not, in good conscious recommend you to anybody I cared for.
Written April 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

lesly j
5 contributions
Leaving Darwin
Jul 2017 • Family
As far as airports go ...Darwin is a very relaxed one ..the quarantine inspectors are so friendly ..it was more like a fashion consultation with a friend ..my son and I love sitting in the globe cafe in the big brown leather chairs overlooking the runways.. watching the variety of planes..including Air Force jets!! landing and taking off..although its expensive ,the cafe serves a darned good raspberry and rhubarb cheese cake and strong coffee...
Written July 21, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tania C
103 contributions
Excellent
Jul 2017 • Solo
I used this company whilst in Darwin in mid June. They are a cheap way to get from my accommodation at the airport into the CBD and back again. The drivers were excellent, very informative and helpful. Cannot recommend them enough. I booked direct via their phone number.
Written July 4, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jethro2866
Molong, Australia2 contributions
Where has the business gone?
Jun 2017 • Couples
Pick up from Darwin Airport & transport to our accommodation on 19 June was ok. Driver/Owner (so he said) gave us his card to arrange reverse trip on 26 June. However 5 days later both mobile phone & website no longer connected & "directory information" didn't have the company listed. A visit to 51 Bower Street revealed a vacant block. I think we were fortunate we had only paid cash for the one trip otherwise we'd be like others still chasing a refund.
Written July 1, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Catalanvisitor
Sydney22 contributions
Brisbane Airport Transport Scam:>>>> Be warned. Stay away from JAYRIDE.!!!!
Feb 2017 • Business
This service took my money , and later advise that they could not transport me. I am still waiting for the money to be returned. Based on the fact that I had transport I then booked my flight and hotel. Then I established that I could not get transported, and will have to go by train which will almost impossible from Wynnum to the Airport at 0600hrs.
So now I probably will have to cancel my flight time, and a considerable cost to me.
### I have written to them and advised that they are "obtaining money be deception".
In fact they are dopes, and i bet they are not an Australian company. All they do is advise a product that they cannot deliver. They then search around for a sub-contractor who wont to the job. It is a fraud , and I am going to the Queensland Consumer affairs about this scam.
Written February 14, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Todd M
New Orleans, LA7 contributions
Terrible!!!!!!
Dec 2016 • Solo
Still awaiting a call to sort out a refund!!! I will never use this transport company again . Dreadful!
Written January 5, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bronny W
Encounter Bay, Australia32 contributions
Terrible
Nov 2016 • Business
Booked it through the Charles Darwin University International Hotel for an early drop off at the airport for my flight.
They never turned up and when I phoned it turned out I was booked onto the 6 am shuttle bus when their website had allowed me to select 5.25 am pick up.
I'm over 50 and had to run to catch my flight from the car park, not even the airport front door.
Terrible communication.
I only used them as the 'Thank you for staying at the Hotel' text recommended them.
Written November 25, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Culture49215188933
2 contributions
Disappointing
Nov 2016 • Couples
Never use this service!

We have used it three times. Second time they forgot about us and the third time they cancelled our pick up three hours before we were due to leave. It worked out to be the same price as a taxi for two people.

Really disappointing because palmerston could use a good airport transfer service.

We won't be using them again.
Written November 19, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

JANETTE H
Wheelers Hill, Australia36 contributions
Waste of money
Oct 2016 • Couples
Do not take this 'service' under any circumstances. We called them at our pick up time because they had not arrived to be told they cannot contact the driver, well how are you supposed to know if they are actually going to pick you up or not. We are told the driver cannot take calls but he picks up people along the way and stops there I would assume. All excuses for a shoddy non existent service. We paid nearly $100 for this and a taxi is less than $30 each way (what a rip off to be charged that amount of money). Wotif should not even be recommending this but I guess they do because they get a cut of the profit. Jayride bookings should also be held accountable for this but of course they get their cut of the profit also. Their website advertises 100% refund guaranteed but good luck with getting any money back. I will be telling all my friends that this is a rip off just get a taxi which is what I wish I had done in the first place!
Written October 19, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

bachata0815
11 contributions
Shuttle transfer
Aug 2016 • Solo
First they gave me the wrong number for sending the txt message. So i had to make expensive phone call, cause of that.
I ended up to wait almost an hour. For getting picked up. Cause the driver was their on landing time and left again.
So not custom friendly. Didnt get any refund. I would work out cheaper in the taking a taxi and would have been faster too. Dont take them any more
Written August 7, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing