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Wayoutback Australian Safaris ‑ CLOSED

Features Animals
Alice Springs, Australia
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About Wayoutback Australian Safaris
Wayoutback Australian Safaris began in 1999 from humble beginnings - from a love of the Australian Outback and its people, combined with a dream to provide unique, small group tours to the highlights of the Northern Territory. From Uluru, the red heart of Australia, to the Tropical waterfalls and wetlands of Kakadu National Park, we deliver quality experiences throughout the NT.
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Wayoutback Australian Safaris
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bluesrus70 wrote a review Sep 8
Melbourne, Australia5 contributions
the office staff are the same as walking country so be wary if you are looking at their tours. i would not recommend them, they like to take your money and then treat you like crap. 1 star is too much for this company
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Date of experience: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MartyDownunder wrote a review Mar 2022
Canberra, Australia383 contributions160 helpful votes
The tour operator has gone into liquidation .. I can't find a way to tell Tripadvisor . SO YOU CAN' T BOOK TOURS SEE THEIR WEB SITE
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Date of experience: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mike F wrote a review Jan 2022
Leicester, United Kingdom17 contributions4 helpful votes
I paid (in full) for this trip but due to Covid-19 have been unable to travel. I requested a refund in June 2021 but 7 months later the company has not returned my money. They have even stopped acknowledging my emails. I find this totally unacceptable as they have AU$1854 of my money.
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Date of experience: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Megan B wrote a review Jan 2022
1 contribution
Made a booking in Aug 2021 of which was cancelled 2 Sep 2021 by the company. Still waiting for refund and keep getting given the runaround by the company. Happy to take the money and acknowledge they need to refund but am still waiting. Have contacted the company multiple times but keep getting blown off , last excuse " I have emailed the finance manager and unfortunately cannot advise you until I hear back". No customer service as that was 2 months ago.
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Date of experience: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Elisa J wrote a review Dec 2021
58 contributions1 helpful vote
My sister and I bought a day trip to Litchfield with Wayoutback Safaris at the start of 2020. We weren’t able to complete the trip due to the impacts of COVID but were promised a refund by the company at the time. It is now almost two years later and despite multiple disregarded emails, emails promising that a refund will be issued shortly and no contact phone number - in addition to an email from the CEO asking customers not to post complaints on social media due to the impacts of COVID on the company - we are yet to receive a refund. The company continues to operate, distributing a “skeleton staff” out of office email, all the while bringing out new tour offerings, but refuses to refund customers who are also struggling to contend with the impacts of COVID - the effects of the pandemic have affected the livelihoods of customers in addition to companies. I sympathise with companies struggling at this time but it is not fair to hold onto the funds of customers who are unable to experience a company’s services.
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Date of experience: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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