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Alice Springs Visitor Information Centre

Closed Now: 8:00 AM - 6:00 PM
Open today: 8:00 AM - 6:00 PM
Review Highlights
fantastic, helpful, informative

great place to get information, ask questions and be given guidance. Staff were really helpful... read more

Reviewed 2 weeks ago
BronwynE065
,
Sydney, Australia
Everything an Information Centre Should Be

Free maps and sunscreen plus lots of free information pamphlets. The staff were knowledgeable. It... read more

Reviewed 3 weeks ago
Cheryl D
,
Mount Dandenong, Australia
Read all 328 reviews
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Certificate of Excellence
Traveler Overview
  • Excellent61%
  • Very good24%
  • Average9%
  • Poor5%
  • Terrible1%
Travelers talk about
“car hire”(5 reviews)
“book tours”(3 reviews)
About
Tourism Central Australia proudly represents the spectacular region of Central Australia, including Alice Springs, Uluru, Tennant Creek, and everywhere in between! Our Visitor Information Centre in the heart of Alice Springs can provide up to date...more
Closed Now
Hours Today: 8:00 AM - 6:00 PM
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Contact
Corner of Todd Mall and Parsons Street, Alice Springs, Northern Territory 0870, Australia
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All reviews car hire excellent advice book tours tourist office centre of town red centre northern territory ayers rock kings canyon alice pamphlet postcards accommodation souvenirs kms uluru heaps
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1 - 10 of 296 reviews
Reviewed 2 weeks ago

great place to get information, ask questions and be given guidance. Staff were really helpful, allow you time to look around, have a seat and read up on lots of information and array of tours one can do in and around the area. Good selection...More

Date of experience: April 2019
Thank BronwynE065
ResiAnna, Manager at Alice Springs Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Hi BronwynE065, Thank you for your 5 star review. I am pleased to hear that our team was very helpful and that you enjoyed our facilities and souvenir selection. We hope you will get a chance to return to Central Australia in the not too...More

Reviewed 2 weeks ago

Centre of town. No parking available. They would do well relocating this Information Kiosk to the North or South of town were caravaners can possibly pull over to make some enquiries. Additionally, my wife didn't find the staff very helpful at all. Google gave us...More

Date of experience: May 2019
Thank Ivan B
ResiAnna, Manager at Alice Springs Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Dear Ivan B, Thank you for taking the time to review us on tripadvisor. We are sorry to hear that you were inconvenienced by the location of the caravan parking, which is located 350 meters away from our centre. In regards to your wife's feedback,...More

Reviewed 3 weeks ago

Free maps and sunscreen plus lots of free information pamphlets. The staff were knowledgeable. It was lovely and clean inside and nice and cool. Lots of gift ideas plus essentials suck as fly veils and water bottles.More

Date of experience: March 2019
Thank Cheryl D
ResiAnna, Manager at Alice Springs Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Hi Cheryl D, Thank you for your review and your appreciation for our free of charge sunscreen and information booklets. It was a pleasure to hear that our team was helpful and that you liked our souvenir selection. Thank you and best regards, Anna Goschin...More

Reviewed 4 weeks ago via mobile

I wish we had come here first. The people were so helpful providing us with car hire and last minute accommodation. Can’t thank Olivia, Maddy, and Susan enough for making our holiday possible. We tried different booking agencies online and nothing worked out. They worked...More

Date of experience: April 2019
Thank janieob1
ResiAnna, Manager at Alice Springs Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Dear Janieob1, Thank you for your 5 star review. Olivia, Maddy and Susan were thrilled to read your kind words regarding the service provided. We are glad that we were able to help you arrange car hire with unlimited kilometers and accommodation at short notice...More

Reviewed April 13, 2019

The Staff & volunteer (Elderly Gent) were all extremely helpful. They had lots of suggestions and ideas on where to go especially with the tourist season just opening up. There was plenty of information to gather to take home & read so you can then...More

Date of experience: April 2019
Thank Kaylene S
ResiAnna, Manager at Alice Springs Visitor Information Centre, responded to this reviewResponded April 17, 2019

Dear Kaylene S, Thank you very much for your review on tripadvisor. Our team was happy to hear about your pleasant experience talking to them. Thank you also for mentioning that one of our volunteers gave you helpful advice. We are proud to be working...More

Reviewed April 8, 2019

Visited here twice, staff very good, knew their stuff, very competent and pleasant. They should be proud of themselves and the job they do.

Date of experience: March 2019
Thank runner88
Reviewed April 2, 2019

we got a super staff member whom was so helpful and eager to help and assist us in our place and tour of the town for the two days we were at Alice. great place to go and start to get ideas on what is...More

Date of experience: March 2019
Thank rob c
ResiAnna, Manager at Alice Springs Visitor Information Centre, responded to this reviewResponded April 4, 2019

Dear Rob C, Thank you for your five star review. I am pleased to hear that one of our knowledgeable team members enriched your experience in Central Australia. We carry a range of maps and destination information to help travellers plan their stay in the...More

Reviewed March 25, 2019

The ladies working at this Info Centre deserve a medal! For the amount of people they deal with each day, they were nothing but constantly polite and genuinely helpful. Whilst waiting in the queue, we got a few maps & chose a few nice postcards...More

Date of experience: September 2018
Thank traveljwell
ResiAnna, Manager at Alice Springs Visitor Information Centre, responded to this reviewResponded April 4, 2019

Dear traveljwell, Thank you for taking the time to review us on tripadvisor. We greatly appreciate your feedback and are pleased to hear that you had great experience when speaking to our friendly team who recommended Megafauna Central, a new (free of charge) attraction next...More

Reviewed March 25, 2019

In February we arrived in Alice Springs with only vague ideas of renting a car to see the area. It was a quiet Sunday so while walking we discovered the Red Centre Visitor's office. We met with Anna, asking questions about what to see and...More

Date of experience: February 2019
Thank Patty S
ResiAnna, Manager at Alice Springs Visitor Information Centre, responded to this reviewResponded April 4, 2019

Dear Patty S, Thank you for your kind review! It was a pleasure meeting you and I'm glad that you enjoyed the tours I recommended. It is encouraging to hear that you had a great time in Central Australia and I hope you will get...More

Reviewed March 18, 2019

Thought that the staff could have been more helpful..but maybe they were having an off day......they do sell the nets for the outback trip and offer free suntan location but only OK serviceMore

Date of experience: March 2019
Thank Carol W
ResiAnna, Manager at Alice Springs Visitor Information Centre, responded to this reviewResponded April 4, 2019

Dear Carol W, Thank you for your review of the Alice Springs Visitor Information Centre and your kind feedback for our complimentary sunscreen. We continuously aim to improve our service to provide you with the best possible service at all times and greatly appreciate your...More

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Questions & Answers
Ask a question
Robyn49
September 30, 2018|
AnswerShow all 3 answers
Response from LesleyandBarry | Reviewed this property |
I am also not sure I am sure you will get the information from the wonderful staff
0
Votes
Cheryl L
April 14, 2016|
AnswerShow all 6 answers
Response from Barbara C | Reviewed this property |
No. I stayed in a hotel that had elevators. On the whole, the town and its restaurants/shops are very accessible
1
Vote
Pauline W
January 25, 2016|
AnswerShow all 7 answers
Response from Ray F | Reviewed this property |
Hi, it depends on how much time you have & 4WD experience. Easiest would be to head west to Glen Helen, past Simpson Gap, Stanley Chasm, Ormiston Gorge. It is a good bitumen road, allow a minimum 1 day, preferably 2 days to... More
1
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