LuxCar

LuxCar, Sydney: Address, Phone Number, LuxCar Reviews: 5/5

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LuxCar is specialising in chauffeur-driven hire cars in Sydney, Melbourne, Adelaide, and Brisbane. We pride ourself on our ability to provide a professional, reliable, discreet, friendly service, and will cater to all your requirements. Our highly trained chauffeurs are dedicated to delivering you safely to and from your desired destination. Get an instant quote and book online through our website.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
248 reviews
Excellent
228
Very good
7
Average
7
Poor
3
Terrible
3

Darren H
5 contributions
I have used Luxcar service many times now, mostly for trips to and from the airport. last night we used the transfer service to a restaurant. The service provided by this company is fantastic, from their website to book through, to confirmation emails and texts, all are top shelf.
The driver always arrives on-time, if not a couple of minutes early, this in itself is valuable.
We have had reason to adjust bookings in the past when our plans have changed, and they have been very accommodating.
if you are looking for a reliable transport service, these are your people.
Written October 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

WorldTravellerOz
Sydney, Australia802 contributions
On a busy night like NYE, you would expect a few cracks but this company continues to show the experience and knowledge of how to run a company for its customers.
I have used their service dozens of times and on a busy night like NYE, they didn't skip a beat. Well done to Sam and Austin and the whole staff that do a wonderful job with a beautiful fleet of cars to match.
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Mark G
1 contribution
Hired an Aldi to pick up my Son and his girlfriend to go to the grade 12 formal. They loved it, said driver was great, took the time to wait in line for the drop off, sent updates as to the booking, was really easy to change when Covid 19 got in the way (three times we had to change it, easy as). very very happy kiddies, very happy parents!!
Written September 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

John H
Montgomery Village, MD136 contributions
We used LuxCar for transport from Sydney Airport to our downtown hotel, then again from the hotel to White Bay Cruise Terminal to start our cruise. Our driver, Austin, was extremely courteous, personable and helpful, from meeting us in the arrivals to helping with the luggage and providing excellent information about the areas we drove through and some tips on places to visit while in Sydney. We liked him so much we requested his services for our trip to the Terminal. The fact that he showed up to drive us in a Maserati Quattroporte (my wife's dream car!) was a real bonus! We had to make a last minute change to our pick-up time for the trip to the White Bay, and LuxCar went out of their way to accommodate us. Excellent and timely communications were a real plus!
Written February 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

AJR
1 contribution
We were excited to be given an upgrade to a lovely black Maserati and Austin, our driver was impeccable.
The whole trip to the Registry office and back to Darling Harbour was fun and seamless. Thank you Ricky !
Written March 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JFitzy79
Melbourne14 contributions
Couples
What a great service. I received a message just before arrival at Sydney airport as to who our driver would be and where to find him. Very courteous, excellent driver couldn’t ask for more .Thanks LuxCar hope our return journey will be the same experience.
Written January 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

salvo56desmond
Singapore, Singapore111 contributions
Friends
Booked thru online and it’s fast and simple.

Received sms on my local number from the driver when i arrive at the airport, and update me where he will be meeting me. Friendly driver also helped us to load our luggage. Everything went smoothly.

However, when checking my Credit Card bills online few days later, i was shock to find that i was charged an additional A$50 by LuxCar without any notify. Email them and they inform that it was due to additional waiting time and car park fee incurred while waiting for my arrival (flight was not allow to disembark due to Sydney single lane airway, so delay 20mins)

I didn’t blame them for the charges, but at least inform the customer first, and not just keep quiet and hope the customer didn’t find out. That is not very professional.
Written May 20, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Aunti Shirley
Sydney, Australia14 contributions
Business
Great chauffeur service. Flight delay for two hours. Luxcar are happy to change the time. As I was late for my appointment and need to change my destination address. Luxcar has modified my booking without any issues. Best services. Will book them again.
Written April 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

P R
Sydney22 contributions
Family
I booked LuxCar primarily due to the overwhelming number positive reviews on Tripadvisor. My trip was an early morning airport pickup to be dropped in the suburbs of Sydney.

Everything started off great - text message when I landed informing of the driver's name and phone number. The driver was waiting for me at arrivals with my name on the phone, and helped me with the many large and heavy suitcases I had.

However, things went awry from there - I noticed the driver took a different turn away from the highway that I would expect he'd go on to get to the destination. Turns out, he had to make a detour at a petrol station to refuel. Although unavoidable, that was totally unacceptable - the car should have been refueled before picking us up. Because of this detour, we had to then take a roundabout way to get back to the highway; this total detour I estimate added about 20 minutes to a trip that otherwise would have taken 40 minutes.

Suffice to say, atlthough all other parts of the trip were fine, this incident left asour taste in my mouth, especially given it was a 6am arrival after a 16 hour flight from the US. Clearly this is an isolated incident given the other excellent reviews, but it's unfortunate it happened to me.
Written November 24, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Carmj48
Perth, Australia56 contributions
Solo
I have now used this company several time service alway exceptional & drivers very professional always immaculate cars are spotless.
My driver was Sandro was just amazing looked after my luggage no stress alway look forward to coming to Sydney & having LuxCars waiting for Transfer to the eastern Suburbs. Would recommend this company
Written November 22, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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We recommend booking LuxCar tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 6 LuxCar tours on Tripadvisor