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Review Highlights
Satisfaction rating just for the service

As a frequent user of both Gold Class and Lux experiences at the two cinema chains, Lux will always... read more

Reviewed 2 weeks ago
julie s
Standard cinemas are ok

Even the standard cinemas have much larger comfortable seats than in the past, including deep... read more

Reviewed October 16, 2018
mrdom
Read all 39 reviews
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Traveler Overview
  • Excellent56%
  • Very good12%
  • Average5%
  • Poor10%
  • Terrible17%
Travelers talk about
“film”(6 reviews)
“session”(5 reviews)
About
Whether you're relaxing in the private bar, or watching a movie from the best seats in the house, you'll enjoy great in-cinema service, an excellent selection of gourmet food and an extensive wine list. HOYTS LUX even offers complimentary popcorn...more
Contact
Cnr of Bay and Broadway Streets | Level 2, Broadway Shopping Centre, Sydney, New South Wales 2007, Australia
Glebe
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+61 2 9003 3820
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Reviews (39)
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1 - 10 of 38 reviews
Reviewed 1 week ago via mobile

I came to Hoyts Broadway for the first time tonight to view a movie after work with a good friend. We had chosen “Doctor Sleep” the sequel to both of ours favourite horror movie: “The Shinning”. I normally don’t write reviews about cinemas as they...More

Date of experience: November 2019
19  Thank ArmaanHCMC
Reviewed 2 weeks ago

As a frequent user of both Gold Class and Lux experiences at the two cinema chains, Lux will always come out on top due to their staff and their customer service ethic. Friendly but professional with all the small touches eg offering chocs on the...More

Date of experience: November 2019
Thank julie s
Reviewed September 20, 2019

Went to Hoyts Lux yesterday at 6pm to watch Downton Abbey. The service on arrival was wonderful - the guy behind the bar was great and the cinema was too. The food however was absolutely awful. We ordered 2 cheese burger sliders and they were...More

Date of experience: September 2019
Thank D_Fordham
Reviewed June 9, 2019 via mobile

Have just returned from yet another very disappointing Lux cinema experience, which is now my last, I’m sticking with Palace from now on. The initial service was fine, one cocktail was very slow in the lounge, but apart from that all seemed ok. Of course,...More

Date of experience: June 2019
Thank Helenoma
Reviewed January 26, 2019 via mobile

Cinema kicked off 40 mins late with no service from them, not even an apology given. Overall poor service and not worth going for this alone

Date of experience: January 2019
Thank andrewbZ8778JN
Reviewed December 22, 2018

Not only am I writing a review, I will be taking further action against Hoyts cinemas. I recently, went to see Bumblebee in an Xtrememe session time. The film itself was not presented in the correct full screen format and was 4:3 aspect ration picture....More

Date of experience: December 2018
5  Thank The_Thereman
Reviewed October 19, 2018 via mobile

Wow! Such a great customer service experience at Lux tonight. All the staff were really helpful and serious about my gluten allergy and were very polite and genuinely friendly people, from the bar service to the waitering. I was initially so concerned I’d be going...More

Date of experience: October 2018
Thank Nicole P
Reviewed October 16, 2018

Even the standard cinemas have much larger comfortable seats than in the past, including deep aisles so you can get past other people easily. During the quiet parts of the day, this can be great and the prices are ok. The cinema was quite warm...More

Date of experience: October 2018
Thank mrdom
Reviewed July 9, 2018

The food , the service and the staff made this girls night the perfect experience . The perfect way to see a movie

Date of experience: March 2018
Thank Debbie T
Reviewed July 8, 2018 via mobile

Went to a session on a Monday evening and the cinema was empty except my partner and I. The staff were very helpful as first time to a lux session as do not have them in home state. Could not fault the food or service....More

Date of experience: July 2018
Thank Carly W
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Nearby
Glebe
An inner city suburb along the water, Glebe has a
deep-rooted sense of cultural history and heritage. It
originated as a semi-rural resort for the well-to-do,
but has transformed into a student-centric melting
pot. Visit Glebe Point Road for ethnic cuisine as
standard as Mexican, Indian, Italian and Chinese, or
as diverse as Spanish, Bavarian, Polish, Czech and
Lebanese. You will find that Glebe is accepting of the
...More
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