We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chill Factore

7 Trafford Way | Trafford Quays, Stretford M41 7JA, England
+44 161 749 2222
Website
Share
Save
Review Highlights
Is there a better word for disappointed !

Before reading these reviews I thought it was just me who had a problem with the condition of the... read more

Reviewed January 24, 2017
yorkski
,
Llandudno
Awful snow

To say the Chill Factore is experiencing unforeseen challenges at the moment is an understatement... read more

Reviewed January 24, 2017
daniel o
via mobile
Read all 1,522 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
At Chill Factore go indoor skiing or snowboarding year round. There is also Snow Park and Mini Moose Land. You can rent warm clothing, from jackets to gloves, or bring your own. There is a climbing wall for those who prefer to go up rather than down.
  • Excellent46%
  • Very good26%
  • Average9%
  • Poor6%
  • Terrible13%
Travelers talk about
“snow park” (138 reviews)
“taster session” (92 reviews)
“main slope” (88 reviews)
Open Now
Hours
Hours Today: 9:00 AM - 11:00 PM
Suggested Duration: More than 3 hours
LOCATION
7 Trafford Way | Trafford Quays, Stretford M41 7JA, England
CONTACT
Website
+44 161 749 2222
Write a ReviewReviews (1,522)
Traveler rating
Traveler type
Time of year
Language
  • More languages
All reviews
"snow park"
in 138 reviews
"taster session"
in 92 reviews
"main slope"
in 88 reviews
"ski holiday"
in 37 reviews
"ski lessons"
in 36 reviews
"private lesson"
in 31 reviews
"lift passes"
in 27 reviews
"boots and skis"
in 23 reviews
"big slope"
in 21 reviews
"snow board"
in 17 reviews
"equipment hire"
in 16 reviews
"doughnuts"
in 22 reviews
"wrap up warm"
in 19 reviews
"great fun"
in 107 reviews
"chow fun"
in 22 reviews
"father christmas"
in 21 reviews
"climbing wall"
in 28 reviews
Filter

261 - 270 of 1,515 reviews

Reviewed January 24, 2017

Before reading these reviews I thought it was just me who had a problem with the condition of the snow....I'm a competent skier and I've been here before and praised the snow condition...I travelled 180 mile round trip along with my 2 competent skier daughters...More

Thank yorkski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chill-Factore, Guest Experience Manager at Chill Factore, responded to this reviewResponded January 26, 2017

Hello yorkski Thank you for reviewing your recent visit to Chill Factore. We are so sorry that you were unhappy with your experience. We have had some unforeseen challenges recently and are working hard to rectify the situation. Could you please email your booking reference...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2017 via mobile

To say the Chill Factore is experiencing unforeseen challenges at the moment is an understatement. The snow conditions are simply dangerous (see recent reviews). Thick sugary snow and ice. I have been to Chill Factore many times and it has always been great (good snow,...More

Thank daniel o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chill-Factore, Guest Experience Manager at Chill Factore, responded to this reviewResponded January 26, 2017

Hi daniel o Thank you for reviewing your recent visit to Chill Factore. We are very sorry that you were unhappy with your experience. Could you please email your booking reference number and contact information to guestservices@chillfactore.com as a member of the team would like...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2017

The taster session was a great introduction to skiing (my children haven't skied before) and a bit of a refresher for me and my husband. We were taught about how to stop and go and how to balance in our skis. We did a lot...More

1  Thank Hannah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chill-Factore, Director of Sales at Chill Factore, responded to this reviewResponded January 25, 2017

Hi Hannah, Thanks for visiting recently and I am glad you've enjoyed your experience. We are always continuing to improve our snow conditions so we hope you’ll see an improvement on your next visit. Thanks,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
See more reviews
Reviewed January 22, 2017

After reading past reveiws on here and sort of a regular snowboarder Myself at Chill factor e untill tonight.( I'm going to start riding at Snozone in Castleford!). Got on the top of the mainslope and from poma 2 side they was black mats and...More

3  Thank SnowBoy01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chill-Factore, Guest Experience Manager at Chill Factore, responded to this reviewResponded January 26, 2017

Hello SnowBoy01 Thank you for reviewing your recent visit to Chill Factore. We are sorry that you were unhappy with your experience. We have had some unforeseen challenges recently and a lot of work is going on to rectify the situation. Could you please email...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2017 via mobile

I am a realist and know that Saturday afternoon is never going to be brilliant but what I do expect is a level of assessment of ability. Today was ruined by 'skiers' that couldn't use the drag lift. I accept everyone has to learn but...More

Thank AntsHarrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chill-Factore, Director of Sales at Chill Factore, responded to this reviewResponded January 24, 2017

Hi Tony, Thank you for writing this review regarding your recent visit. We endeavour to remove people from the slope who don't meet our main slope standards which includes being able to use the lift. We have to give people the benefit of the doubt...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2017

One star is too may! Went 18 January - only one lift open and 2 large areas of snow condoned off together with separate SLOW warning signs. No attempt had been made to make the remaining snow acceptable for skiing with icy patches and hills...More

2  Thank Sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chill-Factore, Director of Sales at Chill Factore, responded to this reviewResponded January 24, 2017

Hello Sarah Thank you for contacting Chill Factor e, we value all guest feedback, both good and bad to help us improve our future offerings. We are sorry that you were unhappy with your experience. We have had some unforeseen challenges recently and are working...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2017 via mobile

Me & my partner going skiing in 2 weeks . My partner hasn't been before , so for her birthday as a surprise ... I booked us both into Chill Factore . My partner had the full day beginners lesson @ £165!!!! And I got...More

1  Thank Jeffrowalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chill-Factore, Director of Sales at Chill Factore, responded to this reviewResponded January 24, 2017

Thank you for reviewing your recent visit to Chill Factore. We are sorry that you were unhappy with your experience. We have had some unforeseen challenges recently and are working hard to rectify the situation. Could you please email your booking reference number and contact...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2017

As a competent skier - I thought I would warm-up prior to the alps trip end of this month. Also my partner was learning to ski by having an all-day beginner's lesson. She progressed well throughout the day and enjoyed the setup and group. My...More

Thank zak_neutron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chill-Factore, Director of Sales at Chill Factore, responded to this reviewResponded January 24, 2017

Hello Zak, Thank you for leaving this review about your recent visit to Chill Factor e, and we are glad that your partner enjoyed her lesson. In regards to your visit, we have had some unforeseen challenges recently and are working hard to rectify the...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2017

I have brought my son and daughter here over the last few weeks for private lessons and at £180 for 45 minutes I expect a 45 minute lesson, but due to the constant break down of lifts they spent most of the time in a...More

2  Thank Sarah I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chill-Factore, Director of Sales at Chill Factore, responded to this reviewResponded January 24, 2017

Thank you for reviewing your recent visit to Chill Factore. We are sorry that you were unhappy with your recent lesson with us. We have had some unforeseen challenges recently and are working hard to rectify the situation. Could you please email your booking reference...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2017 via mobile

Been here on lots of occasions to prepare for ski trips to France Yesterday's experience was dreadful, one lift open so lots of queues, BUT! what was so appalling was the state of the main piste. Sheets of ice at the top, narrow because of...More

1  Thank Mike L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chill-Factore, Director of Sales at Chill Factore, responded to this reviewResponded January 24, 2017

Thank you for reviewing your recent visit to Chill Factore. We are sorry that you were unhappy with your experience. We have had some unforeseen challenges recently and are working hard to rectify the situation. Could you please email your booking reference number and contact...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nearby
Nearby HotelsSee all Stretford Hotels
Premier Inn Manchester Trafford Centre West
2,211 reviews
.21 miles away
Travelodge Manchester Trafford Park
422 reviews
.27 miles away
Premier Inn Manchester Trafford Centre South Hotel
607 reviews
.36 miles away
Premier Inn Manchester Trafford Centre North Hotel
490 reviews
.51 miles away
Nearby Restaurants
Wagamama
235 reviews
.50 miles away
Castle In The Air
252 reviews
.14 miles away
The Swinging Bridge
241 reviews
.49 miles away
Pizza Hut
47 reviews
.26 miles away
Nearby Attractions
Dino Falls Adventure Golf
23 reviews
.05 miles away
iFLY Indoor Skydiving Manchester
229 reviews
.14 miles away
Sea Life Manchester
1,321 reviews
.82 miles away
Ask a question
Questions & Answers
izabell82
March 16, 2018|
Answer
Response from del_k6 | Reviewed this property |
6 year old will love it there is a kids area you can go on with kids
0
Votes
lwhiteone
March 11, 2018|
AnswerShow all 3 answers
Response from TonyJackyChan | Reviewed this property |
Sorry, i am not that technical and noticed the finer details.
0
Votes
Panicmother
March 2, 2018|
AnswerShow all 4 answers
Response from Andrew-Leakey | Reviewed this property |
Two hours. Go for a night that the jumps and rails are out.
0
Votes
;