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Puero Morelos, ruta de los cenotes km 19.5, Puerto Morelos 54190 Mexico
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ATV Tour with Cenote swim, Ziplines, Transportation and Lunch Included
4WD, ATV & Off-Road Tours

ATV Tour with Cenote swim, Ziplines, Transportation and Lunch Included

28 reviews
Perfect for active travelers, this all-day guided tour includes an ATV ride, cenote swim, and ziplining. First, head out on an ATV (single and double passenger options are available) to an underground cenote for a swim. Then swing through the jungle on a zipline course. The tour ends with lunch at a Mayan restaurant.
$69.34 per adult
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Mark Vetock wrote a review Sep 2020
Gretna, Nebraska1,077 contributions51 helpful votes
+1
We did the zip line, ATV and went to 2 cenotes. The staff was very good and friendly. We felt like they did a job job of trying to organize and keep everyone safe. Unfortunately, there were some loud mouths and intoxicated people there. The staff did a great job of keeping them in check but they were a distraction. We bought the pictures package because the pictures were amazing...great camera work!
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Date of experience: August 2020
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Russo P wrote a review Aug 2020
Baltimore, Maryland105 contributions28 helpful votes
Mayan jungle adventures, and ATV's. A sales agent for this place was at our hotel, sailing tours and adventures. We told him we wanted to do ATV's , he said we could do a two to three hour ride. We agreed. Now we get there, we are met by this person "Bonds", he tells us we have three adventures swimming in the cenote, Zipline, and ATV. He was rude in fact most of the people that had any thing to do with the adventures were very rude. Bonds said we had signed up for two people at, we told him no that it was single, and all we wanted to do was ATV. Had to pull out out our phone and show him what we signed up for. The people working here made you feel like they were doing you a favor taking your money. We told Bonds we only wanted to do ATV, he said the package was three hours we didn't have to do anything thing else but have to wait for the ATV part which was at the end. I asked if I could do horse back riding in place of the zip lining and swimming, he said for more money. I didn't understand why I had to pay more but it would be better than sitting around for two hours. Well that didn't work, some person supposed to be supervisor said no couldn't change. There other people that had came with us in our van, had signed up for only horse back riding and the ATV. They didn't lock in their phone so they were made to do Zipline, swimming, and ATV. Now if you come here you have to be cat friendly because there are hundreds of them every where, and where you eat. We were also told that we needed to pay 5 dollars more for insurance on the ATV, and if we didn't any damages we would have to pay for. While waiting for the ATV, I noticed every one coming here had a issue with what they were told to get them to sign up and what they were told when they got on site. So I spoke with this person that said he was the manager, he said it happens all the time. The guys out in the field would say anything to get a sale. I said but they are the face of your company, and you could lose customers. He just looked at me with a o well gaze. So they did cut our wait time , and found us a guide that would take us on the ATV part sooner. The guide tells us if we paid the 5 for insurance, it was a one time thing and if anything happens the ride is over. The ride was like 25 minutes, and back to cat land. The best part of all of this was the food, they did give you lunch , it was good but only gave you enough to say they had given you some thing. They also make you place all your belongings in lockers, so no phones, cameras, or watch phones. Not for safety reasons, they just wanted to sale pictures at the end. There are a lot of places that offer all these activities. I would stay away from this one. Very bad business.
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Date of experience: August 2020
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Kendall M wrote a review Aug 2020
New York City, New York91 contributions8 helpful votes
On a hot day in August I booked a tour to Kin-Ha cenotes with I Love Puerto MorelosTours. It was a half day trip which included swimming at two cenotes, ATV tour and Lunch. The staff make a special effort to observe the COVID safety requirements of distancing, sanitizing and mask wearing. Tours where refreshing and relaxing.
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Date of experience: August 2020
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Lessy V wrote a review Jul 2020
San Francisco, California1 contribution
Kin Ha is actually two cenotes - first at the main location (an underground cave) and a second one (open pool with lillies) where they take you on the truck ride above 15 min long. ATV rides and horseback riding are also offered. One senote is 300 pesos, two - 400. ATV is 400 each for double, 500 for each. They ask for $5 ATV insurance. First cenote has a 5 m/15 ft jump into a cave and a wooden deck inside the cave. People also scuba dive there. Second cenote has more fun stuff. There was a multiple level tower (5 different levels btwn 5 ft to 60 ft) for jumping and three zip lines of various difficulty - 5 ft, 15 ft and 30 ft. We did them all! Sadly, they only allowed us to spend 30 min in the second senote. That wasn't enough at all! :( Our kids wanted to keep jumping, and trying higher levels, but they told us time is up. I wish we could have spent at least couple of hours in the second cenote. Another bummer is that they don't let you take ANY pictures or videos in the cenotes. Even on waterproof Gopro. Afterwards they are trying sell you pictures they took for $50 (dollars). Third unpleasant moment was when they guy who was supposed to take our boys on ATV ride came to us BEFORE the ride demanding tips. We never mind leaving tips, but they way he did it and even before completing his job was quite rude. Just to mention the ATV ride is just the road to the second cenote, nothing more. Not like a jungle tour or Smith. Bottom line - the place is fun, beautiful nature and fun water jumps, but you are just a milking cow for them, and they are making every single attempt to extract every dollar from you. Thus, only 3 stars.
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Date of experience: July 2020
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amy l wrote a review Jul 2020
31 contributions7 helpful votes
+1
Upon arrival with a group (6), My husband and I immediately saw the malnourished horses tied to trees. I am from Kentucky so I know what malnourished horses look like. We pull up and 3 barking dogs come running and about 4 cats. All with fleas and scabs. Very sad. So they take us into an open are to some chairs and they give us a "safety" briefing. They tell us to buy the ($5 insurance) in case we wreck. If u can drive a car on a gravel road then you will not wreck the junkie ATVs they took us on. The seats were ripped up and mine kept stalling. So then they have these huge signs everywhere that say you cannot use your cell phone you can't have jewelry and you can't bring a GoPro. So they take you over to get some lockers after you sign a waiver which says if you wreck the ATV or you owe damages. Well they are extremely damaged already so it really didn't matter. They took us over to the zip line area which is extremely disappointing because it is very short. You climb up some stairs and across the small bridge and the wire goes so slow that you most of the time get stopped halfway across and they have to pull you in. Then photographer underneath of you taking pictures. We did it once and then we were done. They told us we were not allowed to wear even what Mexico sells as far as Cenote safe sunscreen and Cenote said bug spray. We wore it anyway for the bug spray. It says it is safe for cenotes. The mosquitoes are huge and they will eat you up. So just make sure you put it on before you come. So we get out of our zipline gear. They have us change to swim clothes. They put us on these ATVs and they have us drive about 10 minutes in to the what they would call the jungle. It was not a jungle. It was a gravel road. Make sure you wear sunglasses. After about 15 minutes of driving we came to the first Cenote. The first Cenote has four different zip lines. It was very beautiful and they try to take as many pictures as they can. It was about 30 minutes in the Cenote and then they rush you back to the ATVs to go back in and go to cave cenote. The cave Cenote was the best part I jumped right in from the cave entrance it's very beautiful. I wish I could have had my phone to take videos and pictures. Of all of the cenotes here in this area it is the only one we weren't allowed to take our GoPro. If you want really good pictures take your GoPro and your camera over to Cenote zapote a which is next door. Far better experience and no high pressure sales. After we changed one of the guys came around with the helmet and told us that the entire staff is not paid and they only make tips and he attempted to get tips from us asking is how I what time was. I told him that I did not enjoy it because we were followed around everywhere and they were making sure no one was using their cameras and then do my husband had to go pro. Someone was right next to you the entire time you were there and it just felt really shady. They let us swim 30 mins. Then it was time to eat lunch. If you look at the photos below you will see what they served us for lunch the french fries were not finished. The burger was gray and tasted like cat food or soy. While we were eating multiple cats were running around our legs with fleas wanting us to feed them. We have cats and it was so sad to see them hungry. I had quesadillas that were cold in the middle. So then a gentleman comes over and tells us to come look at our photos most of the photos are eyes were closed or they got bad shots of us. The photographer is maybe 16 or 17 years old with limited experience you can tell he doesn't even know how to hold a camera straight. The pictures were not that great at all. They wanted $10 for photo or $60 for all of the photos. When I told him that I saw on TripAdvisor that people were paying $40 last week he said that that was not true which the review show that it is true. So we told him that we did not want to purchase them. My husband was able to take his GoPro and walk around the Garden area of the GoPro. One of the entrances to the cave is on that side and they literally had a guy follow us all the way around to make sure my husband didn't go down inside the cave. Overall it was a complete waste of money go to Cenote zapote a eco-park next door you will have a blast. We did go with our tour guide which was the only good part because he's a super cool guy. But overall this is totally a tourist trap they told us that the reason we can't take pictures is because of covet 19. Yet if you go back 3 years on the reviews it shows different. We gave them the benefit of the doubt because our tour guide told us that things had changed and we were able to bring our camera. It's just not worth it. If you want to go and swim for 2 hours just go to the beach for the day. The Wifi was broken. Don't bother bringing a phone. July 10 2020
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Date of experience: July 2020
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