390Reviews6Q&A
Reviews
Traveler rating
- 276
- 76
- 21
- 8
- 9
Traveler type
Time of year
Language
Selected filters
- Filter
- English
Popular mentions
Not baby or allergy friendly. Awful unhelpful & very rude staff. I did not find it safe at all for my baby aged 1 yr & I was challenged by so called manager for feeding my baby who has allergies with his own food. They did not have any food there that was suitable for him & wouldn’t let me feed him with my own food. This was a while ago now & im still so angry with how I was treated…
Read more
Date of experience: November 2019
Helpful
The play area itself is pretty good I’ve never had a problem. The separate toddler area is well equip and all other areas are good I visited with my 2 yr pls and 7 months old. I was casually feeding my baby some mushed up food that I had brought from home ( as I choose not to feed him pouches and I cook it all myself) when I was told by a member of staff we are not allowed to bring our own food. I questioned this as I was with 2 other groups and we ordered food for all of us but the 2 babies we had our own snacks. The reply was as they have the few pouches on sale they offer the food so you can’t bring your own. Personally I think this is disgusting dictating what you should feed your own baby when this should be a mothers choice. I’ve never used pouches (that’s just my choice) and I don’t intend to either. I never had this issue with my first baby but if that’s going to be the rule then I’ll not be visiting again for this reason and this reason only. It’s a real shame as it is a good play area just let down by such a ridiculous rule.…
Read more
Date of experience: February 2020
1 Helpful vote
Helpful
Response from Les C, Owner at The Big Tops Play and Party Centre
Responded Feb 26, 2020
Hi Very sorry you had a problem on your visit to our centre . When did you visit as there should be no problem bringing food for a baby, I will discuss with my supervisors to clarify the rule. You will not have a problem fir a baby if you wish to visit us again Kind regards Les Partner The Big Tops
Read more
Really great area for kids to enjoy. Lots of fun things to try and good reasonably priced food . Well organised place for young kids
Read more
Date of experience: February 2020
Helpful
It is a amazing place with so helping staff ..well behaved n well organised. Loved the place . Will definitely recommend others for their kids birthday parties J.Devi
Read more
Date of experience: February 2020
Helpful
Always clean, food is lovely and there is loads for the unders 4s to do with a separate area for them as well. Staff are friendly and they sell socks incase u have forgotten or had a last minute trip.
Read more
Date of experience: January 2020
Helpful
