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Faro Excursiones

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Maspalomas, Spain
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About Faro Excursiones
We offer a wide list of things to do in Gran Canaria: Boat trips: dolphin watching, daily cruises Private boat rental: catamaran, sailing boats, yachts, speedy boats Fishing Watersports: jet ski, parasailing, fly board, wakeboard, kayak, stand up paddle... Surf Scuba diving, snorkeling On & off road tours: jeep safari, cabrio tours, buggy, quad Escape and airsoft games Theme parks
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Faro Excursiones
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16Reviews3Q&A
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Dragan R wrote a review Aug 2019
Playa del Ingles, Spain32 contributions19 helpful votes
We wanted to mark our anniversary with 4 friends on some nice private boat with champagne and lovely tropical fruits. After searching online we saw that Faro Excursiones has several options. We have sent request two weeks earlier and got immediately details about the boat, food, drinks and minibus. On the day, everything was perfect! They suprised us with funny game on the boat what made our celebration unique. Thank you guys
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Date of experience: August 2019
3 Helpful votes
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Marina Miskovic wrote a review Jun 2019
1 contribution
We just come back from Maspalomas, and it wouldn't be that good without great excursion organization from this agency! Our girl liked the most the dolphins watching from the glass bottom boat and visiting Palmitos park! With Ivana and Bojan you can arrange anything you like, private or group... 5+ for them!
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Date of experience: June 2019
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FionaandRodney wrote a review Oct 2018
Devizes, United Kingdom25 contributions53 helpful votes
We wanted to do a boat trip to see a bit more of the coast and to maybe see dolphins etc. We came across Ivana on the sea front at Maspalomas and she very quickly went through several options with us, assuring that the boat would go out a least 4 miles from the coast, further than the others and we would see dolphins etc. She was very good at her job, although we did have to re arrange the catamaran trip from the Tuesday to the Saturday as we had a call saying the boat had damage, bit annoying but i guess things happen. We were disappointed to say the least that on the Saturday of the trip that we cruised a few miles along the coast, dropped anchor in front of a beach and thats where we stayed for a few hours. then after a small lunch probably at a cost of no more than 10 euros per person, we then headed back to the marina. All in all this was a very expensive trip for the time it took, no more than 4 hours, 160 euros for the both of us and feel it was mi sold as certainly didn't go out far enough to see any dolphins. All in all wouldn't bother, far better things to spend your money on!
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Date of experience: September 2018
1 Helpful vote
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Response from bokaso, Gerente at Faro Excursiones
Responded Oct 4, 2018
Thank you for yur comment. I´m really sorry that you were not satisfied with the services rendered on the boat. That was the one with the best rating on TripAdvisor. Anyway, I would like to reply on one part of your comment. The catamaran that you have chosen, as all the other excursion boats, has a licence to go up to 3 miles from the coast, and you were clearly informed about it. I have offered you other boats allowed to go up to 15 miles in a serach for dolphins, and they cost starting from 30 eur per person. But, you preferred the one with less people and more activities incuded. Regarding the time spent on the boat, the owner just informed me that it was between 10.15-15.20. For your information, the owner is the guy with whom you spoke about the Ryders cup and the acquisition of the property in Gran Canaria. Wish you all the best, Faro Excursiones team
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DancingQueenBingley wrote a review Jan 2018
Seahouses, United Kingdom114 contributions109 helpful votes
We were lucky enough to come across Ivana on the sea front at Maspalomas. We were looking to go out on a boat and hopefully to see the dolphins. My husband wanted to do a few activities so we were a bit confused as to which boat trip to take. Talking to Ivana was like a breath of fresh air. Not only is she stunningly beautiful but has an amazing command of the English language. I am in no doubt she speaks several other languages too. She was especially patient with us as we weighed up our options and never once put any pressure on us to book any specific trip. She went through it time and time again explaining what each trip consisted of until we were sure we had booked the right trip for us. We immediately felt we could trust her and her judgement and it was a pure pleasure to do business with her. She is a true asset to the company. We booked a Katamaran trip through her and it was amazing, everything she said and more. We called round the following day to feed back to her and she said she was delighted that we had. Certainly look out for this company as I would book with them again in an instant. Thank you Ivana for helping to make our holiday so special.
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Date of experience: January 2018
1 Helpful vote
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Response from bokaso, Propietario at Faro Excursiones
Responded Jan 27, 2018
Dear Ellen, Thank you for fantastic review! I can only repeat: you made my day! It was my pleasure meeting you and I really hope to see you again :) Wish you all the best! Ivana Faro Excursiones team
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Jose M wrote a review Nov 2017
4 contributions1 helpful vote
I strongly recommend them, such an amazing and helpful team! They will pick you up from hotel and take you where activity takes place. I did 3 different activities each day, buggy, parasailing and jetsky, so I can assure you will have fun with a professional team, that's why I kept returning everyday, but vacation is over got go now, but still have some activities to do, I will be back 😎
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Date of experience: November 2017
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Response from bokaso, Owner at Faro Excursiones
Responded Nov 26, 2017
Thanks a lot! We hope to see you again and in better wheather conditions can organize paragliding or skydive you wanted so much. Happy New year and all the best!
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