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Flam Tourist Office

Closes in 10 min: 7:00 AM - 7:00 PM
Open today: 7:00 AM - 7:00 PM
Review Highlights
Helpful and informative Staff

Tuesday morning 4th September we were on our way to catch the 09.45 Flam Railway Train from Flam to... read more

Reviewed October 24, 2018
David D
,
Devon, United Kingdom
Great place, beware of invalid money

I loved Flåm, but the ATM in the visitor centre gave me invalid old Norwegian notes. It was a mess... read more

Reviewed October 11, 2018
96visah
,
Finland
Read all 399 reviews
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Traveler Overview
  • Excellent46%
  • Very good38%
  • Average11%
  • Poor3%
  • Terrible2%
Travelers talk about
About
Tourist information office in the centre of Flam.
Closes in 10 min
Hours Today: 7:00 AM - 7:00 PM
See all hours
Suggested duration: < 1 hour
Contact
Stasjonsvegen | Flaam, Flam 5742, Norway
Website
+47 57 63 14 00
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Reviews (399)
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All reviews helpful information informative staff sell tickets speak english nice office tourist information souvenir shop same building ticket office fjord cruise train station norway leaflet gifts flaam docks ship
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1 - 10 of 221 reviews
Reviewed 1 week ago

We stopped here a few times during our 4 day stay in Flam. Every time, the person we spoke with had great passion for sharing, giving ideas and with logistic planning. It is amazing how much energy they have when answering the same questions a...More

Date of experience: June 2018
Thank D_Otter50
Reviewed 4 weeks ago

Helpful staff with plenty of brochures available in multiple languages. There is also a shop plus toilets under the one roof.

Date of experience: October 2018
Thank Marilynne C
Reviewed October 24, 2018

Tuesday morning 4th September we were on our way to catch the 09.45 Flam Railway Train from Flam to Myrdal. On our way to the station we visited this Information Centre which is situated in the middle of Flam. The staff here were very helpful...More

Date of experience: September 2018
Thank David D
Reviewed October 22, 2018

It is just an ordinary office painted in red where you get your tickets from. Otherwise you can get it online. Surprised that these are also up for reviews

Date of experience: October 2018
1  Thank fash
Reviewed October 11, 2018

I loved Flåm, but the ATM in the visitor centre gave me invalid old Norwegian notes. It was a mess and ruined my day. The ATM bellonged to Aurland Sparebank, and they seem to have missed proper maintenance.More

Date of experience: September 2018
Thank 96visah
Marina M, Front Office Team Leader at Flam Tourist Office, responded to this reviewResponded October 12, 2018

Hello, First of all, thank you for taking the time to write this review so that this issue could be brought to our attention. However, allow us to explain you that the ATM is not under our responsibility. Even though it is placed in the...More

Reviewed October 7, 2018 via mobile

We never used much, but on our last day in Flam, with trains getting cancelled, the person in information counter answered politely and gave few tips. Flam railways Conductor, organised the taxi to Bergen for few of us as we pre-booked our tickets to Bergen.

Date of experience: September 2018
Thank sugees
Reviewed October 1, 2018

Flam is a small village with tons of things to do and see. The tourist office is very helpful and workers are all multilingual.

Date of experience: September 2018
Thank Richard W
Reviewed September 29, 2018

i found the tourist centre to be knowledgable and helpful, they gave us all tips on things around flam and also time taken for various hikes etc. they patiently answered all queries

Date of experience: September 2018
Thank Shikha_g25
Reviewed September 19, 2018

We wanted to book a cruise on the Fjord. The explanations for purchase and how to get to boat and Bus pick up for ride back was very clear. Also, let us know what roads were closed so we could rent electric cars for the...More

Date of experience: September 2018
Thank K B
Reviewed September 18, 2018 via mobile

We were on a tour and taking the train was on our itinerary. Our guide purchased our tickets and I just entered to use the restrooms, twice! There are things to read about the area and of course a store to shop.More

Date of experience: September 2018
Thank 48lisas48
Marina M, Team Leader in Front Desk at Flam Tourist Office, responded to this reviewResponded September 21, 2018

Dear Lisa, Thank you for taking the time to write a positive review even though your stay in the Visitor Center was so frugal! We do have lots of touristic information, not only about Flåm but also about the whole Sognefjord area, as we have...More

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Questions & Answers
Ask a question
GAnik44
August 14, 2018|
AnswerShow all 7 answers
Response from DOUG W | Reviewed this property |
I believfe the train would be the best option. Contact the Flam tourist Office. Apologies for the delay in answering. I returned from Borneo yesterday.
0
Votes
sueprice231
July 30, 2018|
AnswerShow all 12 answers
Response from SKI-wejb | Reviewed this property |
All I can say is there are 3 Steps up into the Train (like most continental Trains) Best Check with Flam train office..Hope that Helps..John
0
Votes
stev8
April 28, 2018|
Answer
Response from Suresh K | Reviewed this property |
hi Yes Normally the booking is open for 3 months period only,.
1
Vote