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Bike A Wish, Bike Rental & Tours

Vilamoura, Portugal
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Hours Today: 10:45 AM - 6:30 PM
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Tours and Tickets by Bike A Wish, Bike Rental & Tours
271Reviews12Q&A
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Clauds119 wrote a review Oct 2021
Ireland5 contributions2 helpful votes
Review of: Bike Rental 4h
Arrived to the shop without booking in advance but it was all closed up. WhatsApp'd the number on the door and received a reply within 10mins to say they were on a tour but someone would be there in 50mins. Went back then and got 2 bikes no problem. Good quality bikes and cycled along the coast to Quarteira which was very enjoyable. Would recommend to book in advance to be sure someone was there. Really good value and nice way to spend an afternoon.
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Date of experience: October 2021
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Ali H wrote a review Sep 2021
1 contribution
Such a fun way to see the area. Comfy bikes and a knowledgeable guide made this a great morning. Easy 20km ride on the flat. Thanks Bike a Wish :)
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Date of experience: September 2021
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McAssey Smith wrote a review Sep 2021
1 contribution
Review of: Bike Rental 4h
Really disappointed with the service. We booked and paid for the bike hire, however this was cancelled the next day as they had no available bikes. Really disappointed.
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Date of experience: September 2021
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Edgar Pires wrote a review Jul 2021
Lisbon District, Portugal4 contributions
Door closed. After a phone call, they sent us to Tivoli hotel to rent the bikes, although there was no bikes there. We came back and then after voicing our concern we were faced with some hostility and we were refused service for being problematic customers.
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Date of experience: July 2021
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Kayvan K wrote a review Oct 2020
Leicester, United Kingdom2 contributions1 helpful vote
Worst service from this company I left a review on google got a response in Portuguese😂Saying I was drunk or drugged. Not sure if you have an education system in Portugal but what you was referring to is my Hayfever which makes my eyes watery, sore, itchy and I start to sneeze often. Google it lol. Never hire a bike from this company waste of money they only want your cash because they know people from the UK will spend they don’t care what bike they give you I would rather walk than hiring a bike from this company. Tyres got low over night, handle bar was shaking and only found out when I was asked to walk to Tivoli to pay for the bike inside the hotel and then escorted to the bike with the hotel staff only to find the handle bar was shaking and the tyres were slightly low but over night it worsened, they had closed by the time I picked the bike saying they would be closed for 3 days yet the following day when I visited the store it was open and then the staff also called her crazy friend with mental health issues her name was Jacqueline black Portuguese woman who intervened and threatened me also smashed a bottle and tried to stab me I was very close in hitting a chair over her head she then came back to threaten me even more was constantly on the phone saying I’m still here I didn’t move a muscle and waited for her “men” to come and get me lol...So I would stay away from this company Albufeira and Vilamoura Marina next to the Irish pub has better bikes go and see their bikes they are much better than these granny grubby bikes.
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Date of experience: September 2020
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Response from BikeAWish_VILAMOURA, Proprietário at Bike A Wish, Bike Rental & Tours
Responded Oct 10, 2020
Caro Kayvan, Mais uma vez agradecemos ter despendido mais alguns minutos do seu tempo para deixar este comentário acerca do nosso serviço. Voltamos a recordar-lhe que não permitimos comportamentos abusivos para com o nosso staff. Gritos, falta de educação e comportamentos agressivos, como atirar a bicicleta para o chão, assim que entrou na nossa loja, não são de todo toleráveis. A única opção que nos restou foi chamar a policia. Felizmente, lojistas e outras pessoas presentes, testemunharam o seu comportamento lamentável e vergonhoso. Relativamente aos reflectores voltamos a referir que os nossos pneus (no-flat) têm uma faixa reflectora. Se necessitava de qualquer equipamento adicional, bastava ter solicitado na altura do levantamento da bicicleta, no Hotel. Optou por fazê-lo 1 dia e meio depois, nos modos reprováveis já referidos, sem que nunca nos tenha contactado. Optámos por devolver 2 dias de aluguer, visto ter usufruído de um deles, pois certamente não lhe voltaríamos a alugar mais nenhuma bicicleta. Se pudéssemos classificar os clientes, o senhor também não merece nem 1 estrela. Trabalhamos arduamente para satisfazer os nossos clientes e isso está bem claro em todas as outras avaliações. Melhores cumprimentos Bike A Wish
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