Vilamoura Watersports Centre

Vilamoura Watersports Centre

Vilamoura Watersports Centre
4
Parasailing & ParaglidingBoat ToursWaterskiing & JetskiingFishing Charters & ToursDolphin & Whale Watching
9:00 AM - 11:30 PM
Monday
9:00 AM - 11:30 PM
Tuesday
9:00 AM - 11:30 PM
Wednesday
9:00 AM - 11:30 PM
Thursday
9:00 AM - 11:30 PM
Friday
9:00 AM - 11:30 PM
Saturday
9:00 AM - 11:30 PM
Sunday
9:00 AM - 11:30 PM
About
Welcome to Vilamoura Watersports Centre the Algarves number 1 experiences , with over 25 years at the top. We guarantee a day of fun for all!! We have available Dolphin Watching, Benagil Cave Tours, Parasailing, Jet Boat , Jet Ski Rental, Family Reef Fishing, Shark Fishing , Big Game Fishing ,Speedboat Hire, Watersports, Luxury Yacht Charters , Ringo rides, Banana Boats, Crazy UFO, Wakeboard, Waterski, Dolphin Tour, Yacht Charter, Boat Rental . Come and see for yourself.
Vilamoura, Portugal
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Tours and Tickets by Vilamoura Watersports Centre
Travelers talk about
(57 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles868 reviews
Excellent
584
Very good
85
Average
41
Poor
45
Terrible
113

Ruthie
24 contributions
3.0 of 5 bubbles
Apr 2023 • Friends
Jet ski’s themselves were brilliant fun. We paid €75 for 30mins on them but we only got to use them for 22mins with no explanation of why we weren’t getting the full 30mins. When we said it at the desk after when getting our deposits back the man said o that usually doesn’t happen. Beware of this when booking your tour. Would be a 5 star review other than this because it was a disappointment after paying €75…
Written April 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Becky
31 contributions
5.0 of 5 bubbles
Jun 2022 • Family
We did the dolphin safari on Friday 10th June at 12:30 and our tour guides were amazing (unfortunately I didn’t catch their names)! The tour exceeded all our expectations. We saw so many dolphins and the tour guides gave us facts and followed them around for a while, it was so amazing to see them in the wild jumping out of the sea and swimming alongside the boats!

We then travelled further up the coast to the Bengali caves and as we traveled inside each one, or past an area of interest our guides gave us great information on each area and made a few jokes. The caves were so beautiful and it was so much fun and value for money in my opinion. The guides we had were so friendly I could rate them high enough!

I’d definitely do this experience again if I returned to the area

One thing I would recommend is take a bottle of water as when the sun is beating down in you it can be very uncomfortable for the short periods of time you’re not traveling fast and getting a breeze!
Written June 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you very much for taking your time to review us, we highly appreciate it. Vilamoura Watersports Centre
Written June 17, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Amshelley
Kent, UK259 contributions
5.0 of 5 bubbles
Oct 2023 • Friends
We have been before & always went out on one of the small boats. This time we went on the weekend so they took us all on the larger boat. Unfortunately we picked a day when the sea was quite rough so didn’t see dolphins but it was a fun wet 2 1/2 hour ride along the beautiful Algarve coastline. We had great fun & at £90 for 3 it’s great value. I think I preferred the smaller boat trip that we did before & I can only assume we went on the larger boat as it was the weekend so more people had booked so do bear this in mind. The crew are great fun especially the one who has little English (speaks Portuguese & French) he is hysterically funny & tops the trip off, unfortunately I didn’t get his name. See you all again next May
Written October 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for taking the time to review us! We are so glad you had a great time! Hope to see you again Vilamoura watersports centre team
Written October 27, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kath M
Glasgow, UK11 contributions
1.0 of 5 bubbles
Jul 2013 • Friends
Wish to warn visitors to the marina at Vilamoura NOT to book a boat trip with this company. Myself & 2 fellow mums were hoping to book a 3 hour catamaran leisurely cruise along the Algarve coastline & caves. On arrival at the booking kiosk we were met by an English woman (Lyndsey) who informed us that this was not available but instead steered us towards booking the 2 hr speedboat trip, which she ensured was not fast. This cost us 35euros each (20 euros more expensive than the catamaran). As we had 2 hours to wait, we went for a stroll around the marina & stumbled across another company at the opposite side advertising the 3hr catamaran trip for 15 Euros per person. We asked why they were still advertising this trip when the woman at Algarve Xcite told us that it was fully booked. The Portuguese woman shook her head & informed us that the same thing happens daily, with rival companies (such as Xcite) giving false information, whilst encouraging tourists to book more expensive boat trips ( in order to earn more commission)! We returned to the original woman at Xcite who refuged to refund our money & even had the audacity to worm her way out by claiming that - since we had made our booking ( all of 10 minutes earlier), an additional catamaran had been put on - yeah yeah!!!!!! In spite of our pleas, she would not change our booking, or refund us. Instead, she claimed the only way we could go on the trip we originally wanted was to pay the additional money. This would have meant each of us being out of pocket 50 Euros each. What a CON. Not only was this woman cheeky, but spoiled what was intended to be a lovely, relaxing day. As it happens the speed boat WAS fast (as expected) & we spent 2 hrs speeding about looking for Dolphins & have yet to see one! We were travelling at such speed that we were absolutely chilled to the bone on our return to dry land. BEWARE if this horrible woman at Xcite!!!!!!!
Written July 22, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

cal287
Manchester, UK2 contributions
1.0 of 5 bubbles
Aug 2018 • Couples
The boat broke down about half an hour from the coast. I can see from other reviews that this is a common occurrence. We were immediately told that another boat was on its way to pick us up. When another boat finally arrived carrying a mechanic, it was too small to accommodate 12 passengers and no attempt was made to transfer us. It was probably the hottest day of the year but there was no water, sun cream or shade on the boat and the crew did not take care of anyone in any way. Several people were being sick.
Health and safety was clearly not a concern and many obvious breaches were made. At one point the skipper of the second vessel was almost injured quite seriously by the tow rope which snapped and whipped towards him with great force.
I'm glad we didn't encounter any dolphins because the boat was discharging fuel or another kind of oil into the sea and creating a slick.
All of this was bad enough and MORE THAN 2 HOURS LATER we were weak, hot, thirsty and wobbly when we got back to the Marina in our boat with the fixed (but for how long?) motor. However we were unprepared for the appalling argumentative behaviour of the member of staff who dealt with us who blamed the boat crew (who had, in their turn blamed the company) and insisted that as mechanical problems are normal, she did not have a duty of care towards her customers - not even offering anyone a glass of water.
Frankly, I think this is going to end badly in a serious accident and this is why I'm posting this review to alert anyone who may be considering dolphin watching to do it with another more responsible company. I have done other water-based activities on this holiday at Ferragudo and can vouch for the competence of others - the bad attitude and incompetence of Algarve Excite is not representative.
Finally, we asked at the counter for the complaints book and wrote an account of our experience and I would urge anyone who has a bad experience to do the same as the local authority can read those complaints and take action if necessary. It seems pretty clear that poor Trip Advisor reviews alone are not worrying this particular company.
Written August 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Callum As we explained on the day we had a pipe come off and unfortunately and the next boat came out urgently and replaced the pipe for you to continue the trip but as it was very hot you opted to return to the marina where we again apologised sincerely for the mechanical failure that was completely out of our hands and we gave you all a full refund and offered another trip complimentary which you Callum declined. Sorry again AlgarveXcite
Written August 12, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Justin G
2 contributions
1.0 of 5 bubbles
Aug 2019 • Couples
After booking this trip which was confirmed we made a special trip and travelled to the departure point.
We were told at the office that there were no spaces left on the trip we had booked, this was a surprise for my wife, please advise as to the reason this can happen.
Regards Justin
Written August 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Justin, we apologize for the misunderstanding, we ask to our clients to contact us so we can check the avalailabilty beforehand as we have a hight volume of bookings at this time of the year. AlgarveXcite Team
Written August 24, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Fred
Hannover, Germany35 contributions
3.0 of 5 bubbles
We both tried out the Jet Skies. It was out first time, so wie had pretty much fun. But you're only allowed to move around a triangle in only the same direction and between the Jet Skies you have to keep a distance of 20 meters because of safety reasons. The two guys whom kept an eye of us were pretty cool. So don't worry to play around.

Anyway it was fun the first time. It worths the try, so go on!

We paid 100€ for one hour. 60€ for half an our. And you have to give a caution of 100€ in case of any damage or breaking some rules.
Written August 19, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alan W
Ireland555 contributions
5.0 of 5 bubbles
Aug 2013 • Family
Booked a para-sailing session for three with this company and did not know what to expect. Have read numerous reviews of bad experiences with companies offering the same services. This was not the case with this company. First off the two guys that were looking after us were friendly, efficient and a visible wealth of experience in para-sailing. We left the Marina and traveled out into the Atlantic to their pre-destined starting point. On the way we were given a comprehensive safety brief. Then it was up into the blue yonder for a thrilling glide high above the ocean and the boat. Of course the guys had to drop us into the ocean on a number of occasions to ensure we cooled down. We had the time of our lives up there and sadly we had to return to the boat when our time was up. We would definitely para-sail with these guys again and try some of the other water sports they have to offer. I would have NO hesitation in recommending them to anyone. They also gave us a GoPro HD camera to video our trip which was then burned onto a DVD for us for €15. The para-sailing was €35 per person, well worth it and Xcite accept Credit Cards for the trips. DVD and photos are cash only. And when we arrived home the DVD worked, so the guys aren't scam artists as outlined in some reviews on these types of trips I read on Tripadvisor.
Written August 5, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Daniel M
Greater Manchester, UK9 contributions
1.0 of 5 bubbles
Jul 2018 • Couples
I bought this experience as a gift for my girlfriend's birthday but it turned out to be one of the worst experience we've had, it totally ruined the surprise and the day for her. Before the start of the activity, the staff would give you a goPro-type camera to take a video of yourself and hopefully buy it at the end.

Next, I'd like to explain the reasons why I will never book anything with this company:

1 - Inaccurate working times: I wanted to do it at sunset (8 - 9 PM) and as they advertise on their website that they work 9AM to 9PM - 7 days a week!! I thought I'd call to make a reservation. To my surprise, the lady on the phone told me that the last service they had today (Sunday) it would at 3:30 PM in the Vilamoura Marine which was the closest to me, this wasn't quite true. When we got there, the person at the reception told us they could have done it later that day. However, we would not wait from 3 PM to 9 PM to do the activity.

2 - 10 minutes Parasailing (Not true): They claim the experience last for 10 minutes, but our video lasted only 7:30, this including landing and take off so I'd say around 7 minutes sounds more accurate. Of course, they are not going to refund you any money for this missing time. Is not one minute or 0 seconds less than advertised, in my case it was almost 3 minutes less than what it was advertised.

3 - Video + Photographs price (50 EUR not 25 EUR as they first said): They told us at first that they would charge 25 EUR per photos + videos and that we didn't have to pay upfront, we would have the chance to see them after the activity and decide whether we wanted to pay for them or not which sounds fair to me.

After the activity, you have to wait 15 minutes for them to upload the photos/videos to the computer, so when it was our turn to see them, the gentleman on the computer told us that photographs and videos had to be paid separately so it would be 25 EUR per the photos + 25 EUR per the video for a total of 50 EUR (On top of the activity which was 40 EUR per person), not both per 25 EUR as we were told at first. You can imagine the shock of having to pay 50 EUR for both.

After explaining to him that we were told that they were going to be to be charged at the same price, 25 for both, the guy became really rude and told us that we could either pay or not to get them and that he could not do anything else. Then we ask them to at least show us the video, as the photos were not really good in our opinion to even pay 10 quid. He then went and said that our videos were lost because of a problem with the camera and he could not help us anymore. We were just astonished!! Then we asked to speak with the office's manager who told the guy that they were not lost, and she asked him to check another batch. He then had to admit that the video was there and that he got confused. The guy was extremely rude to us and was not looking for any solutions, he would have made the effort to look for our video if we hadn't called the manager.

All in all, it was a disastrous experience, the person dealing with the photos/videos sitting at his desk was the rudest and unhelpful person I've met, and the way they dealt with all the issues was extremely poor. When you're on holidays this is the kind of experiences that can ruin your trip.

As there are some other companies that would do Parasailing in Vilamoura and Albufeira I will definitely use them next time instead of AlgarveExcite, hope this helps someone to avoid going through the same experience.
Written July 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am sorry you did not have a fun experience , however i must respond with accurate response and tell the facts of what happened as this is not true 1 - Inaccurate working times: We operate 9am till 9pm with the parasailing and fly over 350 flyers per day , we offer slots to suit all requirement however if the final slots were already filled you would be offered the next availability . 2 - 10 minutes Parasailing (Not true): As per our website and company disclaimer you fly from 8-10 minutes and if you check your video which you have purchased you will see from take off to land this is in fact correct 3 - Video + Photographs price (50 EUR not 25 EUR as they first said): It is 40€ a package for around 50-60 photos and the full video , if you only wish to purchase the video or photos it is 25€ on a USB pen Team AlgarveXcite
Written August 12, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

niallk3935
2 contributions
2.0 of 5 bubbles
Firstly, nothing against the skipper and mate.
Good guys.
Im an experienced skipper and long time saltwater fisher man and I went on this trip to see something different, for example Tuna and Marlin being caught.

First mistake; lots of the people werent informed that there was no water or refreshments on board.
A party with a young lad who was seasick had no water but i was lucky to have some and gave him mine.
His grandfather was also seasick and again ; no water on board for him. They explained that they would of course have brought some if they had known beforehand.
Secondly, you need to let people know that this is trolling lures on the surface from the boat, not rod fishing as many people thought.
Thirdly, in my estimation, a good skipper whos job it is to put clients on the fish should perhaps change tactics when 4 hours of trolling hadnt caught anything; there were plenty of spinning rods on board and with some bait or even artificial lures, we could have switched to bottom fishing and at least produced a fish : especially for the two young kids on board who were really looking forward to catching any fish!
I really do understand more than most that fish dont always play by our rules and oblige by showing up; but you need to educate the clients before hand to set expectations!

So come on , Algarve xcite, a little bit of Quality Control and more information for clients; take this criticism on board if possible to create a better experience for everyone!!
Written August 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning dear sir, we apologize but in response to your review we would like to inform you that when purchasing directly with our staff at the desk, to all people we inform that we provide the bait and equipment but we do not have drinks or snacks on board, but Customers are allowed to bring their own. AlgarveXcite Team
Written August 24, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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