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Purobeach Poolside

Tivoli Marina Vilamoura | Apartado 65, Vilamoura, Quarteira 8125-901, Portugal
+351 289 303 740
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Terrible Service

We had pre booked our loungers quite a bit in advance and when we arrived we could see that people... read more

Reviewed 2 weeks ago
Princess_Jo2510
,
Billericay, United Kingdom
via mobile
Great day with the girls.

We were there yesterday for the live music. We had a lovely day there, it was a bit pricey but we... read more

Reviewed 3 weeks ago
Tamzfarthing
via mobile
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Take a dip in the pool. Live it up with a relaxing massage. Order another round of Champagne and chill out surrounded by verdant greenery. Premium service and peaceful tranquillity combine for the perfect summer party scenery. Drop-dead sunsets, sleek DJ beats and signature dinners set the mood.
  • Excellent52%
  • Very good16%
  • Average16%
  • Poor16%
  • Terrible0%
3 weeks ago
“Great day with the girls. ”
2 weeks ago
“Terrible Service ”
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Hours
Hours Today: 10:00 AM - 7:00 PM
Suggested Duration: More than 3 hours
LOCATION
Tivoli Marina Vilamoura | Apartado 65, Vilamoura, Quarteira 8125-901, Portugal
CONTACT
Website
+351 289 303 740
Write a ReviewReviews (6)
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Reviewed 2 weeks ago via mobile

We had pre booked our loungers quite a bit in advance and when we arrived we could see that people were already sitting on the ones we had reserved, not a great start. After a long wait at the entrance, they finally sorted us some...More

1  Thank Princess_Jo2510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge B, General Manager at Purobeach Poolside, responded to this reviewResponded 1 week ago

Dear Guest, Thank you so much for sharing your experience at Tivoli Marina Vilamoura. On behalf of the entire Team we really appreciate your comments about your visit. We truly apologize for all the inconveniences felt during your visit in our property. Our aim is...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We were there yesterday for the live music. We had a lovely day there, it was a bit pricey but we knew that and went expecting it. Staff were very helpful and attentive. They kept an eye on us and we didn’t have to try...More

Thank Tamzfarthing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge B, General Manager at Purobeach Poolside, responded to this reviewResponded 3 weeks ago

Dear guest, On behalf of the entire Team we would like to thank your feedback regarding Purobeach Poolside. We are delighted to know we succeeded in meeting your expectations and contributed to a fantastic experience! Your opinion is truly important to our Team in order...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We weren't sure what to expect after reading other reviews but the staff were attentive, pleasant and very efficient. Drinks and food are expensive but the whole exoerience wa great for a special occassion.More

Thank smct1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge B, General Manager at Purobeach Poolside, responded to this reviewResponded 4 weeks ago

Dear Guest, Thank you for sharing your recent experience at Purobeach Poolside. We are delighted to read that you enjoyed our staff service as well as our lovely atmosphere. It will be a pleasure to welcome you once more at Purobeach Poolside Vilamoura. Best regards,...More

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Reviewed July 10, 2018 via mobile

Myself and my husband visited here whilst staying at the Tivoli hotel. We found it very expensive especially the drinks (€15 a cocktail). I had booked a massage too as it was my birthday but they had messed up the booking and no one seemed...More

Thank Lisa-mccarthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge B, General Manager at Purobeach Poolside, responded to this reviewResponded 4 weeks ago

Dear Mrs. Mccarthy, Thank you so much for sharing your feedback regarding your recent expericence. On behalf of the entire Team we really appreciate your comment about your experience, evidencing the negative and positives aspects. We truly apologize for all the inconveniences felt during your...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2018 via mobile

Lovely place worth 30euros entrance fee. We had a very chilled day with lovely quiet poolside. Comfy sunbeds great food. Waitress staff were ok but were new maybe and didn't seem experienced in what they were doing however very friendly. Dj came on at 3pm...More

Thank shellybham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge B, General Manager at Purobeach Poolside, responded to this reviewResponded June 19, 2018

Dear Guest, Thank you for sharing your comments regarding the Opening Party that you mentioned. Your feedback is truly important to our Team as it helps to improve that 5 stars service that we strive to offer. We provide training and hospitality to the entire...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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