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My Tour - Day Tours
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64Reviews1Q&A
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ROCL wrote a review Jan 2020
4 contributions9 helpful votes
We did a one hour walking tour of Siena with Lavinia, and had a great experience. She was very knowledgable, and we appreciated learning about the city and her experience as a resident. She also gave us a great recommendation for a lunch restaurant and delicious local dishes to try. Highly recommend!
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Date of experience: January 2020
2 Helpful votes
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Response from mytourinitaly, Responsabile relazioni pubbliche at My Tour - Day Tours
Responded Jul 17, 2020
Dear Customer, thank you for taking time to share with us you beautiful experience. We also appreciate you for recommending our tour to others, Its customers like you that make our job wonderful. Looking forward to having you again on our tours soon. Best regards, myTour Team
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pam50875 wrote a review Jul 2019
Worcester, Massachusetts2 contributions
Alberto was the greatest tour guide! And our bus driver took us a little out of the way, to see the best views! A very easy day trip from Florence.
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Date of experience: July 2019
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Response from mytourinitaly, Responsabile relazioni pubbliche at My Tour - Day Tours
Responded Jul 17, 2020
Dear Customer, Thank you for the time spent on writing us this beautiful note. We feel overjoyed knowing that we were able to reach and exceed your expectations. Can't wait to having you again on our tours soon. Kind regards, myTour Team
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Ross B wrote a review Jul 2019
Langley, Canada41 contributions52 helpful votes
The bus was late to the meeting point as it came from Florence, the bus has no toilet. Ana was our guide and did a pretty good job. The country side was beautiful and the towns were very nice. This wasn't a real wine or gastronomic tour. We were glad we did this tour as we saw places we did not have on our vacation agenda. Long day and napped on the way back to Siena. The drop off point is along way from the center of town. you have to find your own way back. Flagged a cab eventually.
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Date of experience: June 2019
2 Helpful votes
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Response from mytourinitaly, Responsabile relazioni pubbliche at My Tour - Day Tours
Responded Jul 16, 2020
Dear Customer, Thank you for your review. Our customers opinion is very important to us because our company values put customer satisfaction as top priority and we are known for our commitment to our customers. We are glad to know that you liked the beautiful towns and countrysides of Tuscany and that the guide did a good job. However, we are sorry about the inconveniences you had to face during the tour, but we ensure you to take them into consideration in order to be able to improve our services at our best. Hoping to see you again on our tours soon and of course, leave a better impression on you. Kind regards, my Tour Team
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cya wrote a review Jun 2019
Seattle, Washington218 contributions173 helpful votes
We booked this my tour on June 3rd thru our hotel in Siena. Thought it would be a decent way to see the countryside without driving ourselves. The bus was a little late arriving at a bar just outside the center of town. There was a very obnoxious young woman who had a #%it fit with the driver being late that further delayed our departure. This women and her friends detracted from the enjoyment from the tour. The composed and calm guide handled it very well and he should be commended. The bus ride gave us stunning views of the Tuscan countryside and a good introduction to the towns of Montalcino, Pienza and Montepulciano. The wine at the tasting stops was very disappointing, there are better wineries to visit. Food at the Brunello stop was some salami, some cheeses, olives and bread. The old man at this winery was really doing a hard sell on his substandard wine. Be sure to find something to eat at one the of towns you stop at because there is no organized food stop. Overall this was a worthwhile excursion, but the wine disappointed us.
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Date of experience: June 2019
1 Helpful vote
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Response from mytourinitaly, Responsabile relazioni pubbliche at My Tour - Day Tours
Responded Jul 16, 2020
Dear Customer, Thank you for taking your time to share your experience with us, and for this good rating. We are glad to know that you enjoyed the stunning views of the Tuscan countryside and the beautiful towns of Montalcino, Pienza and Montepulciano. Our company values put customer satisfaction as top priority and we are committed to our customers therefore we’re so sorry that your experience on the wineries did not match your expectations. Looking forward to seeing you again on our tours around italy. Kind regards, myTour Team
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Liege Z wrote a review Nov 2018
9 contributions12 helpful votes
An amazing company to discover Tuscan beauties. With My tour I had opportunity to know wineries and the most beautiful and historical cities around Tuscany. I recommend.
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Date of experience: November 2018
1 Helpful vote
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Response from mytourinitaly, Responsabile relazioni pubbliche at My Tour - Day Tours
Responded Jul 16, 2020
Dear Customer, Thank you for dedicating time to leave us this note. We are glad to know you enjoyed knowing and discovering the interesting and beautiful places of Tuscany. We are grateful to you for recommending our tours to other customers and we can't wait to see you on out tours again. Best regards, My Tour Team
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