So starting on the lower floor there are small electrical and mobile stalls as well as a well stocked supermarket. Prices are cheap, the higher up you go the prices seem to rise, the other floors contain clothing, bags and watches some replicas. There are several well stocked food courts with all manner of cuisine and toilets are available

I would like to give it a higher rating if not for the smokers' paradise at Food Street & gulp, a BIG grey rat near the toilet where all the mobile phone kiosks are. My husband & daughter saw it & told me. I quickly turned to look but it had scurried away. The vendors sitting there did not looked the least alarmed. It must be a daily occurrence. Nagoya Hill Mall needs to ensure a better standard of hygiene urgently. There was a stall set up outside the hyper mart selling doughnuts. I went to take a look. They were cheap, no doubt but they were UNCOVERED. Gasps! The mountain of doughnuts were placed open on the table just like that. My goodness. Anybody could just sneeze or flick his snot while walking past. Flies could land on the food easily. And remember the big rat that was spotted earlier? Mmm...

The mall is not worth visiting. Unless you are looking for very cheap buys and bargains. Many of the shops sells identical products where prices varies. Take in mind many of the products are cheap imitations. The mall is surrounded by many massage centres offering affordable foot reflexology to spa treatments. Window shop around before making an appointment with the centre of your choice. The jewel is Sun Bread Bakery / Confectionery. For their Kuih Lapis. With Butter. Price ranges for original Kuih Lapis to various flavour are way much cheaper than other outlets offering the same. For their Kuih Ambon Taste and smell divine. The staff are friendly and not pushy to sell their products. Should you order more than 5 boxes of their Kuih Lapis/Ambon, they will deliver to your hotel. Depending on distance and location. Be prepared to pay for delivery should you be staying away from Batam Centre / Nagoya Hill area. Since I stayed at Holiday Inn, didnt mind paying for the extra distance delivery. Do order 1 day in advance. They will deliver on the date & time you want to the hotel's front desk. Delivery person will take photo of the delivery and Whatsapp you. We made arrangement for front desk to deliver to our room Tastebud verdict Between butter and margarine - butter tasted better. The Kuih Lapis almost melts in your mouth and the taste lingers. Cakes and pastries sold in the bakery / confectionery are worthy too for tea / coffee breaks.