Nest Family Reflexology & Spa Batam

Nest Family Reflexology & Spa Batam, Nagoya: Tickets, Tours, Hours, Address, Nest Family Reflexology & Spa Batam Reviews: 4.5/5

Nest Family Reflexology & Spa Batam

Nest Family Reflexology & Spa Batam
4.5
10:00 AM - 11:00 PM
Monday
10:00 AM - 11:00 PM
Tuesday
10:00 AM - 11:00 PM
Wednesday
10:00 AM - 11:00 PM
Thursday
10:00 AM - 11:00 PM
Friday
10:00 AM - 11:00 PM
Saturday
10:00 AM - 11:00 PM
Sunday
10:00 AM - 11:00 PM
About
For online booking, please contact our outlet staff number in this page
Suggested duration
2-3 hours
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4.5
89 reviews
Excellent
73
Very good
10
Average
4
Poor
1
Terrible
1

gordonlo1969
Singapore, Singapore126 contributions
Chill out...
Jan 2020 • Friends
One of my favourite place to visit whenever i am in Batam. A great place for a Good Massage. Wonderful staff and clean rooms...
Great place for a Relaxing massage......
Must come whenever you are in Batam....
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

z3jl
Singapore, Singapore204 contributions
Repeated patronising
Jan 2020 • Couples
Back again. This time round tried Dry massage. Good pressure focusing on neck, shoulder & back. Stretching & twisting like Thai massage. Follow with foot reflexology. As usual, service & masseurs was fantastic.
Next round try others...
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Zizi Yulis
Singapore, Singapore3 contributions
Great Massage - Reasonably priced
Dec 2019
Totally recommend Nest Spa

Great massage - best so far compared to others famous ones
Clean environment
Cheap and Good Price

Will always be my number one in Batam
Written December 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Comellyn
Singapore29 contributions
Day Trip with Girls
Dec 2019
The Nest have been around for abt 2 years and its just next to Majestic Spa. Both are family SPA .
The NEST also offer great value for money of Special Spa for multiple ranges of service for face, massage, body scrub and couples.

I soooo love the body scrub its made mine skin so smooth and smell delicious. its mild yet calming. Best to do scrub then followed by body massage and facial massage.

All for RP288K.
Written December 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

LizTan520
1 contribution
A great revisit!
Nov 2019
Great massage experience still..
It is nice having to see the same faces again, BEST they even remember our visit last year!
AND my husband loves their Green Bean soup! :)
Written December 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Adrienne
Singapore, Singapore9 contributions
A Series of Unfortunate Events!
Dec 2019 • Couples
Looked through online to search for a well reviewed massage place and I saw The Nest which has a good ranking with a reasonable price. I initially wanted to go for a massage only but as I read through the reviews, I found out that they offer packages with hotel and ferry too so I checked for a whatsapp number and went on to inquire.

Pros:
1. Ayu replied quite fast and accommodated all my questions
2. Really good deals (2 hrs massage + return ferry + return land transfer + 4-star hotel at $90/person)
3. Seemingly nice staffs
4. Spa ambiance is inviting and clean rooms too.

Cons:
1. Although Ayu seemed friendly and answered all my queries, she also made a sarcastic remark while I was dealing with her about the payment process. The Nest spa would require a full payment of the package through Whatsapp without any valid ID or assurance that the bank transfer would be a legitimate one. For first time customers, it is only reasonable to ask for verification, but instead I was told that if I want to book the hotel and ferry on my own, I can just do so because the deal might be too good for me till it looks unbelievable. Such a remark is totally uncalled for!
2. Massage was good but I had to repeat over and over again to soften the pressure. I requested for a medium pressure but the masseuse pressed her fingers too hard that it got really painful. My partner felt the same way. Moreover, I booked for a 9pm appointment and had I known that masseuse would be rushing to finish their work at 11pm sharp, I should have booked an earlier time. We started the massage at 9:15pm and ended at 11pm. We requested to change the appointment but the manager Dewi didn’t have the courtesy to even reply to my message after she told me that she will get back to me.
3. No initiative to inform the customer of all the information that we ought to know throughout the trip, ie. Who will pick us up at the terminal; how do we check-in at the hotel (no booking code or whatsoever was given); what time will we be picked up in the hotel for our departure. Had I not asked these questions, we would be left hanging and no idea of what to expect!
4. Then, the person on the Whatsapp initially told me that we’ll be picked up by 2pm then she messaged me at 12:40pm to tell me that the driver will rather pick us up at 1pm just because the driver has a different appointment.
5. Icing on the cake was the driver was totally friendly and nice, he even asked us how our whole trip was and if we enjoyed it. So I told him my feedback and he was kind to tell us that he will inform the management.. but lo and behold, he sent us to the wrong terminal. Leaving us rushing and getting scolded by the ferry agent for arriving late.

Overall, massage alone is good and has minor needs for improvement but handling packages like this is what it needs a thorough improvement. Bad coordination and no follow through, or we might have just been the unlucky ones. I hope they do something about this. I recommend the place for the massage with precautions to my friends but for the packages, I’d give it a no for now or yes, if you just want something really low on the budget but not expecting too much for the service.
Written December 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Rupesh Patel
Singapore, Singapore12 contributions
Need Improvement
Dec 2019 • Solo
Massage not good...SPA Average....need improvement on service, looks experience..compare to others, Hands down.
Written December 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Brudder Bo
Singapore, Singapore5 contributions
Royal nest spa package
Dec 2019 • Couples
Booking done thru Diya was efficient and she replied quite fast. Was picked up by friendly and helpful driver Fadli at the ferry terminal. Massage was good but the body scrub and facial needs to be more thorough. Great value for money. Fadli even helped me to collect my cakes on his OFF day. Great customer service. 👍👍 will recommend to friends and relatives.
Written December 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Wendy Duke Yale
3 contributions
Excellent Service
Nov 2019 • Couples
We bought the massage package at a roadshow. First time tried out at Nest. Service was excellent.

What I liked was the professional service rendered. Room was clean & quiet with nice soothing music. You don't find the masseuers chatting amongst themselves which I very much appreciate. Very relaxing for me.

One thing to improve though would be the linen used to line the massage bed - mine has a weird smell. Perhaps the linen has not been changed for some time. Needs to be more meticulous in this aspect.

Summary - 👍experience and definitely will visit again. Excellent service & ambience. Thank you!
Written November 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Ms Nur
1 contribution
Awesome Nest Royal 👑 spa !
Nov 2019 • Friends
I went for the Nest Royal Spa package today ,I gave a thumbs up to Siska who attend to me . Took good care of me very well and massage was good . And their team Frendly ,polite ! For the past 3 days out all the massage places I went , Nest Spa won my heart ! I will come back again to this place near end December . Oh yes Fadly the driver keep it up w your good service too ! Overall all good job.
Written November 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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