The Well Spa Resort

The Well Spa Resort, Kolbotn: Hours, Address, The Well Spa Resort Reviews: 4.5/5

The Well Spa Resort
4.5
Hammams & Turkish Baths • Onsen Resorts • Roman Baths • Spas • Thermal Spas
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12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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About
Welcome to The Well Spa Resort! The Well is an internationally acclaimed and prize-winning spa. From June 2021 we finally can invite our guest to prolong their stay and spend the night in our beautiful hotel. The Well Spa Resort aims to become Europe's premier spa resort facility and puts Norway firmly on the international wellness map. There are century-long traditions for how to utilize heat and water for relaxation and wellbeing. The Well brings a plethora of these traditions together under one roof.
Suggested duration
More than 3 hours
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4.5
529 reviews
Excellent
353
Very good
91
Average
47
Poor
24
Terrible
14

Camilla H
Oslo, Norway20 contributions
This place is a perfect to relax and be away from your phone. The stay made me realize that I was so addicted to my phone, I was actually bored during those different spa rooms where we had to be quiet. When I felt restless, I like to swim in the morning when not a lot of people use the pool inside. My favorite were one of the spa room as if you were in a cave and different type of water poured down on you. Some were weak, while some were strong. When I closed my eyes, the strong water actually felt like hands massaging my head, neck and shoulder. My other favorites were the massage treatments. It was fun to try the Hot Stone for the first time. The second was hard massage for 75 minutes. I was able to relax so much I was almost sleeping.

It seems like I have a lots of favorites from here. I've tried both Brasserie and Mori restaurants. Brasserie are for people who likes to eat food they're used to. One of the waiter that was so charming that I will probably remember his face if I ever come back. They give really good service there and I also love the tiramisu.

Mori are a Japanese restaurant for people who likes to eat fish and exciting food. The black woman ,who showed us our table, made me feel so welcome with her kind eyes and beautiful smile, I was completely charmed by her. Our waiter from Philippine and born in '90 with glasses gave us excellent service.

So I do recommend this place and when you guys visit there, I hope you get a great stay like I felt I did. :)
Written August 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you so much for the amazing review! We look forward to welcomming you back!
Written September 3, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Ukeje
34 contributions
The experience was amazing. This is our second time here, and our first time here with hotel accommodation. We love the sights, sounds, smells and all treatment experiences. This place is 5 star.

Fingers crossed for ritual restrictions to be removed after the effects of this pandemic. As of Aug 2021, if you want to enjoy a sauna ritual you have to sign up in advance and can only sign up for one ritual per day. You would have to join a queue for other rituals you did not sign up fro, and there is no guarantee that you might get a place, as these are quite popular.
Written August 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for the review! We look forward to remove the ritual restrictions too :)
Written August 23, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Checkin35
Helsinki, Finland80 contributions
The main reason visiting in Oslo was to experience the Well Spa. We were not expecting anything exceptional but we were truly fascinated about the size and how exquisite the spa was. Being an adult only clothing optional spa is rare in the Nordic countries.

We were expecting to spend there an hour or two but we eventually spent there easily around 4 - 5 hours. There are several different saunas and pools to experience. In addition, it was possible to buy different Spa treatments. From Finnish point of view some of the Saunas were quite mild in terms of temperature but the pools were great! Some of the showers were not working which was a slight disappointment.

The spa is clothing optional except on Tuesdays. In the beginning it was a bit awkward to get into the spa area as majority of the guests had rented themselves swimsuits and therefore we were not anymore sure if the Spa was truly clothing optional. By walking around a moment and noticing that some of the guests were not wearing any swimsuits made us more comfortable. Swimsuits were not allowed to be worn on saunas and this was followed pretty strictly by the guests. Even thought still some were wearing both towels and swimsuits at Saunas which was a bit incomprehensible act.

However, it is questionable if the spa is able to remain to be as clothing optional in the future.

At the end of our visit it was surprising to notice that parking was not free. In addition, the parking ticket machine didn't recognise foreign license plate which was not very nice to try to solve out after a splendid day at Spa.
Written September 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for the great review! We thrive to inform our guests enough so that they enjoy sauna without swimwear. We really want norwegians to learn the international spa traditions and will not give up the consept as clothing optional.
Written September 15, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Fantefisk
Oslo, Norway14 contributions
My wife and I stayed at The Well Spa Resort recently. The hotel is new whereas the Spa section is about six years old.

In their website and in all their written material they strive to portray the place as being an upmarket Spa resort but don't get your hopes up. Even though the place looks posh the staff still has a long way to go before the guest experience is anywhere near what you'd expect when you look at their level of prices.

We waited in excess of 30 mins to get checked in. The check-in lady was very pleasant and professional but having two check-in counters only when there's a lot of guests entering isn't enough.

The room was fine and the Spa is excellent except for the staff in the Spa reception area which were anything but helpful. They preferred chit-chatting between themselves instead of offering help to their guests. And don't get surprised if you get lost in the wardrobe area. Clearly, helpful signs which might direct the guests in the right direction seem to be in breach with the design concept so you won't find any.

In the evening we dined in Mori (an Asian restaurant) at the top floor and the food was very good. Again, though, the staff fell through. The waiter kept forgetting our requests and more than 20 mins passed from when I asked for the check until I got it.

The next morning we had breakfast in Brasseriet and although the waiter was very friendly we had to wait in excess of 20 mins for our omelettes. By then we had more or less finished our breakfast helping ourselves to the buffet instead.

When it was time to leave the hotel we had to line up and wait to check out once again. Considering a stay of less than 24 hours ended up costing north of NOK 5500 I believe the service ought to be better.

And if you think they'll present you with a listing of your orders upon paying think again. They show you a total amount ask you to pay and offer to send you a receipt by email after the fact. Guests simply have to trust the staff don't make mistakes along the way so you don't end up paying more than you should.
Written September 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Fantefisk, Thank you for the review. The head of departments are informed and have made changes based on your feedback.
Written September 16, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

KToT_1
Oslo, Norway74 contributions
This is my second visit to The Well.

It has a lovely design and I really enjoy the different spas and saunas. Like my first visit I feel truly relaxed. The staff are also generally very helpful.

But there are a few negatives:

1. Several tiles and light fittings are missing and some without warning signs so they are an OH and S issue.

2. The bus info on the website just says ‘The Hub’ and I couldnt find anywhere on The Well website which gives an address or explains what The Hub is.

3. My receipt was incorrect which is really disappointing. Not by much but it doesn’t give the customer a feeling of trust with mistakes on the receipt when the cost of entry is already quite pricey. I ordered a burger and the price was different to what is on the menu. Only by 10Kr and then they added extra cheese for 15Kr which I didnt ask for. I asked for no tapende and they asked if I wanted cheese but they didnt say this was extra or would cost more. Luckily I noticed and I spoke to staff and they rectified it but I think it is important for others to know so they also check their receipt. It’s horrible to feel duped.

4. Glasses and mugs can be found around the place as there seems to be no staff member collecting them and the ones I saw were there for most of my visit.

5. During one of the sauna experiences (balance) the attendant used Cinnamon which I loved. I spoke to her afterwards and she told me I could purchase this oil it in the shop but no luck there. Staff tried to find it but they were none the wiser.

I will finish with a positive. The bus driver who drove The Well bus on morning of the 28th July was so lovely and needs recognition. Happy bus drivers are quite rare in Oslo. Please pass this on to him and say thanks!

Written July 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for the review! We appreciate your feedback!
Written August 11, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Kat Y
Oslo, Norway18 contributions
Couples
Was a nice stay but all in all too restrictive to normal people (whatever that means).
We are smokers, so to have a smoke you have to get out to the parking lot even if there are huge areas they could dedicate to the view visitors that actually smoke.

You may decide to have a swimming suit (which we definitely wanted) but have to buy it in their shop - no, your own isn’t good enough. And then you will have to take it off when you want to join the sauna, except Tuesdays.
But Tuesdays people stand in huge lines to get in there, because most people do not like to be completely naked in public.

Being a hotel guest I find it odd that it is impossible to get the spa treatment you were looking for. Incredibly inflexible for the flexible.

Luckily, we managed to be there on a Tuesday morning and could enjoy the sauna without being completely naked.
The pool inside is awesome with a lot of different bubbly effects that anyone would favor.

The hotel part is a whole different case. Nice amenities and great space (Asian style), though some technical issues here and there. Loved the waterfall showers!

Things cost, but worth it if you get what you came for.
Written September 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Katy, Thank you for the review. We appreciate the feedback. The area is non-smoking because we are a spa with health and wellness as core values. We believe smoking areas inside the spa go against the concept. There are designated smoking areas between the main entrance and the parking lot, as well as outside the entrance on the second floor. The Well swimwear is designed to dry quickly and thus avoid water spills. We are happy that our spa treatments are very popular, and we will inform our guests to book in advance upon booking of the stay.
Written September 16, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

kjeld g
99 contributions
Couples
Please note that experiences and opinions may vary. I invite everybody to write honest and above all realistic reviews. That's how we can help each other. We had for several reasons a dissapointing experience at The Well. For us the place can't seem to make a choice in if it wants to be a full sauna or not. Now it's a sauna/swimmingcomplex with partly clothed and partly naked guests. It creates weird situations and most important, it seems to attract a few visitors for the wrong reason.

We booked an overnight stay and probably won't do that again. The place is pretty new and modern but that isn't always a plus. De airconditioning in the room can't be turned of which can be disturbing when sleeping. Rooms are also equipped with smart lamps, but je don't want them to turn on in the middle of the night. Dispite the fact the place is still pretty new the bed already feels a bit worn down. Another thing to mention is loud other guests (till 02.30u not in weekend). This could have been us just being unlucky but it is off course anoying and where is hotel staff to regulate.

The experience with the food is kind of like bitter sweet. There are two restaurants. The Mori restaurant can only be accessed with normal clothing which means you have to change twice is you want to stay in the sauna before and after. They should really change that if you ask us. The other restaurant serves dissapointing diner. The linguini sauce was watery and the burger defenitely dry. The tartar is off balance with way too much capers and beetroot. The positive thing is that the breakfast they serve is really nice with everything you can wish for.

Another positive thing for overnight guests is that a part of the complex opens up already at 08.00u where day guests are welcome from 10.00u. But then truelly dissapointing again is that overnight guests pay a Kr. 120,00 parking fee (day visitors pay Kr. 60). This is in no way providing service to your customers.

All and all there is enough to improve at the place and it seems they need to make clear choices.
Written September 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Kjeld, Thank you for the review and constructive feedback. Head of departments are informed and will make choices to improve the guest experience.
Written September 16, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

AndieJK
Oslo, Norway19 contributions
This was the first time I spent the night at the Well. The hotel is very nice. The room was amazing but still a couple of things that need improvement. Duvet and pillow were terrible, cheap plastic quality which ruins your sleep. There was no heating floor in the bathroom and at the same time the ventilation in the bathroom was like a hurricane.
Written February 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for the feedback and review!
Written February 21, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Nellifire
Oslo, Norway2 contributions
The Well is a great spa/sauna/wellness place. I definitely recommend it. It is slightly on the upper price range if you decide to stay overnight or eat at one of the restaurants, but that is not a necessity. If price is a concern, you can have a great time with a day pass and just eating snacks, etc available at the bar.
Written April 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for the great review!
Written April 20, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Trine11111
Gravdal, Norway1 contribution
I have been a fan of The Well since its opening years ago, and this weekend I tried it again after a 2-year gap, and it positively blew me away. They have improved the small details and added the Hotel, everything is just so thoughtful and detailed and designed well. Absolutely a magnificent experience. The vibe and their signature scent is just the cherry on top! Absolutely recommend it!
Written April 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank ypu for the fantastic review!
Written April 26, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about The Well Spa Resort

The Well Spa Resort is open:
  • Sun - Sat 12:00 AM - 11:59 PM