British Wildlife Centre
British Wildlife Centre
4.5
10:00 AM - 4:00 PM
Saturday
10:00 AM - 4:00 PM
Sunday
10:00 AM - 4:00 PM
About
Suggested duration
More than 3 hours
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  • Ryan C
    2 contributions
    Nothing special
    Was there for around 4 hours and it just felt like there was not much to see. Place feels rundown and definitely needs a bit of money pumped into it. May seem like there's a lot of enclosures but several of them are connected and the same animal. Talks were okay, Owl one was terrible, not even a talk. Going to try again in the sprong\summer as think I Amy have just went on a bad day. Also, main thing we wanted to was the otters but unfortunately they were not about on the day due to an emergency, we were told this was on the website, but it was not on the main page. About 30 of the over 40 species are just rats and mice probably.
    Thanks for your feedback. We acknowledge that some areas need attention and we apologise for that. With limited resources we prioritised the refurbishment of our Barn & Hedgerow areas and the extensive otter enclosures over the winter. This was to enrich and improve the lives of the animals in these areas. Plans are in place to improve areas that need attention, to take place over the next few weeks. The lunchtime' Meet the Owls' is not a talk but a chance to see the owls up close on the glove of the keepers, who are always willing to answer any question visitors have. The owl talk and flying demonstration takes place at 3pm. Information about the otters is on the Meet the Animals/Keeper Talk page of our website. The otters should be back on the talk schedule in March. We do hope you'll come back and see them and all our other wonderful species later this year.
    Written February 16, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2023
    Traveled as a couple
    Written February 12, 2023
  • PammyB15
    Epsom, United Kingdom24 contributions
    Poor
    This is not the place to visit in Feb. We saw one otter, two foxes, several field mice and 3 wild cats. How can you charge entrance fee to see nothing. Ok to have talks but children want to see. Money should be refunded
    Visited February 2023
    Traveled with family
    Written February 18, 2023
  • Annie-Faith
    Cobham, United Kingdom2 contributions
    Few animals to be seen
    I have always wanted to have a look, but it is only open at weekends and Bank Hols, and mostly I do not have the time to stop. But today I did, and it was sunny (though cold). I get a Senior ticket but it was still £12.50. They gave me a little map and the first thing I saw was the owls, all of which were visible. I particularly liked the Little Owls, so cheeky and cute looking. There were a pair of them, but one was sitting on a branch right in the centre of the cage. I noticed that when children ran up, it flew to the back again, but stayed for me because I approached quietly. After that, it was a bit like the Emperor's New Animals! I can give you a list of all the animals I DIDN'T see. I didn't see hedgehogs, stoats, snakes, badgers, red squirrels, pine martens, polecats, otters, dormice, terrapins - all of which had pens or enclosures. Are terrapins British wildlife? - I don't think so. But I did see a Scottish wildcat - which looked very like my own tabby cat except a bit more sturdy looking, foxes, deer, a weasel, varied mice, a rat, a raven, and highland cattle. There was also a wetland boardwalk, but the only thing I saw there was a heron and a shoal of big fish. My favourite was probably the Little Owl, with the communicative raven second, and the weasel third. I particularly would've like to have seen the otters and the red squirrels, and probably will go back another time when the weather is warmer and hopefully more animals would be seen. There was a cafe and it was lunchtime but the toasted sandwiches were off they said and I didn't fancy anything else. The shop was small, but very well stocked with animal jewellery, crockery etc and lots of lovely good quality soft toys.
    Thank you for your feedback . We appreciate your comments. Our collection of animals are wild species and are not forced on display as they are in some traditional zoos. We wish them to live & behave as naturally as possible. On arrival all visitors are given a list of half hourly keeper talks, so you can view the animals up close and learn about them. The talks currently include Hedgehogs, Red Squirrels, Pine Martens and Otters, as well as Owl Display when you'll see a variety of British owls on perches and in flight. The animals invariably come out as they are given tit-bits by the keeper! These informative talks last about 10-15 minutes. With patience many animals can be observed in between these times out an about in their enclosures. Our red squirrels are a little slower at this time of year but can be seen on and off through the day. Snakes are hibernating and will emerge when the weather warms up. Our female badger is currently nursing cubs, so we are sorry that the badger sett is closed, while we minimise any stress for her. We hope you'll visit us again in the warmer weather when we are confident you will see more.
    Written March 14, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2023
    Written March 13, 2023
  • Martin G
    England, United Kingdom14 contributions
    Very interesting
    Took my partner with me as a surprise, she’s not normally fond of the zoo but she absolutely loved it. I feel that it is definitely somewhere that we would return to at a future date. We thoroughly enjoyed our time there.
    We are so glad you enjoyed your visit and we look forward to seeing you back here.
    Written June 5, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited April 2023
    Traveled as a couple
    Written April 22, 2023
  • Chris B
    78 contributions
    Great place to take under 11's
    Took my grandchildren here and they loved it with so much to see. Enjoyed the talks by the keepers which were very informative as well as seeing the British animals there. Plenty to see and the cafe was amazing. Not bad value either.
    Thank you for your kind feedback. We are pleased you all enjoyed your experience here (and the cafe!) and we do hope to see you again..
    Written September 20, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Traveled with family
    Written August 27, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
690 reviews
Excellent
486
Very good
137
Average
37
Poor
21
Terrible
9

Gareth
2 contributions
Jan 2020
Decided to give this place a go after a deal on Groupon for 50% off!!! Unfortunately it was an extremely dissapointing experience for everyone due to a severe lack of animals or anything going on! hMost enclosures had no animals in them and if they did it was something you see everyday in your back garden ie. mice, squirrels and foxes. The highlight was a mating deer lol but virtually nothing else to see. Apparently it is normally £37 for a family to go but even with 50% off we left after 45 min and felt ripped off!!! Other familys following us around also saying the same thing.Sorry but definately not worth a visit.
Written January 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are always sorry to hear any of our visitors are disappointed with their visit to the British Wildlife Centre. I assure you, all enclosures are inhabited (unless there is a sign to say otherwise). These are wild species and we never force them out on display as they can be at some traditional zoos or farm parks. We wish to them to live and behave as naturally as possible. On arrival all visitors are given a list of half hourly keeper talks, where the animals invariably emerge for treats from the keeper, so you can view the animals up close and learn all about them. These informative talks last 15 minutes, so you're never more than 15 minutes away from the next talk. And with patience you will observe our animals in between these times out an about in their enclosures. To get the best from your visit our front desk staff always recommend that visitors attend the talks.
Written January 28, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Purplecat
West Sussex, UK66 contributions
Aug 2021 • Family
A nice place but let down by the overall feeling that the animals were not too happy. Mostly because one of the first things we saw were two young foxes in a very small enclosure with no water, circling and pacing, obviously distressed which wasn’t helped by all the children screaming and banging on the glass! Not the sanctuaries fault entirely, come on people control your kids! Again the owls were in small enclosures with no room to fly and had no dark lace to sleep (nocturnal animals should be allowed to chose to sleep during the day not be kept out just so Joe public can see them!). We saw some mice, deer, foxes and frogs oh and one snake. Slightly disappointed with the whole experience to be honest. Would not recommend for a visit if I am honest. A positive point was the animals cadges were immaculate and the keepers were forever going in and mucking them out. Some animals did not appear to have any water but I understand these could of been out of our sight. Overall it was nice to see some animals which we usually can’t, eg the red squirrels but only needed to be there an hour maximum which made it an expensive trip.
Written August 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for taking the time to provide feedback. We're sorry to hear you were disappointed with some aspects of your visit. Animal welfare is our top priority so let us reassure you about the points raised: The foxes are never confined to the Barn area which is linked by tunnel to the large naturally landscaped outdoor enclosure. So, they can go back and forth between these two areas as often as they choose. They are never forced out on display and can select to bed-down in their outdoor dens ('earths') whenever they wish. There is a sign which explains this on the Barn enclosure. The owls are regularly taken out of the aviaries for flying. They have foliage and boxes to reside if they wish. Our animals always have access to fresh water. This is regularly checked by our keepers. On arrival all visitors are given a list of half hourly keeper talks, so you can view the animals up close and learn all about them. These informative talks last 15 minutes, so you're never more than 15 minutes away from the next talk. And with patience you will observe our animals in between these times out an about in their enclosures. We recommend 3-4 hours to get the best from your visit, attend keeper talks and see a wide variety of the species we have here.
Written August 5, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

RyshyB
Evesham, UK573 contributions
Feb 2020 • Friends
Whilst my part we and I were stopping with friends, we came to visit the wildlife centre. Although it was a wet and windy Saturday, it was still a great day out.

Most of the animals were hidden away, nicely tucked up and warm away from the weather. However, I was ok with this, as when I visit these sort of places I like to check the enclosures out and make sure they have room.

Beautiful spacious enclosures for the animals. I was told most of the animals were former pets and would be unable to return to the wild. It’s nice to see they’re still living the best life they can.

A personal highlight was getting to see the badgers. These sleeping beauties animals were heating their bellies in their special enclosure. Rarely have I seen a badger not squashed. Magnificent animals.

There’s plenty of talks and feedings to go and watch if you want to learn more about our great British wildlife.
Written February 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're very pleased to hear you enjoyed your time here, despite the weather. We do try and give our animals space a naturally landscaped enclosures so thanks for noticing that. As you saw, we never force our animals out on display, but invariable they'll be out for the keeper talks when they get some tasty treats and visitors can seem them up close. We do hope to welcome you back in the warmer, drier months. Thanks for posting your feedback, it is appreciated.
Written February 27, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

GoPlaces11232325033
27 contributions
Aug 2020
The British Wildlife Centre is a brilliant day out for the whole family. There are fantastic talks throughout the day which allow you to learn more about all the animals. Our highlight was definitely seeing the Snoop the hedgehog during the hedgehog talk with the watching the lively otters being fed a very close second. It's definitely worth a visit!
Written August 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

treacledavis
haywards heath50 contributions
Aug 2021 • Family
Staff very helpful nothing was too much trouble.
Entrance price very good
Price of food cheaper than expected
Quality of food amazing
Plenty of large benches around the complex to rest on.
Display information about the wildlife suited all ages.
Very easy to get round if in a wheelchair pushing a buggy or other disability
Gift shop not over priced and the quality if products very good.
An amazing fun filled day with 2 small grandchildren
Written August 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We appreciate you taking the time to provide feedback. We are happy to hear you enjoy time at the Centre so much and got a friendly welcome. We do try to appeal to wildlife fans of all ages and hope to welcome you back again.
Written August 19, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

buddingtraveller17
Redhill, UK91 contributions
Jun 2022
A lovely place ... Lots of animals that we often do not see in the wild or up close such as badgers , hedgehogs , wildcats, bats , owls , otters and pine martens. There are talks throughout the day you can listen to and a small cafe on site.

The owl display towards the end of the day is also worth waiting for. The entry fee is £13 for an adult which I think is well worth it. The speakers were well informed at the talks and the talks weren't too long which is also good.
Written August 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks so much for taking the trouble to review your visit and we're pleased to hear you enjoyed your day seeing and hearing all about our fabulous species.
Written August 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MagpieNo1
Hertfordshire, England76 contributions
Apr 2022
Arrived 10am on Sunday and welcomed by friendly staff.
Lovely quiet morning - we enjoyed the talks and it was a good way to see the animals. We loved the enclosures for the different animals - spacious and natural. The staff clearly care about the animals and have formed good bonds with them.
We spent 4 hours here, including having lunch. Unfortunately there was not much available on the menu as most things were sold out (even though it was only 12 o'clock). Again, friendly staff but the paninis were disappointing - very little cheese on the cheese/ham and cheese/tomato. Lovely salad though. Great soft drink selection.
We found that as we went around the park later, the animals were not as active/visible as they were when we arrived.
This place is a joy to explore.
Written April 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for taking the trouble to provide feedback. We do appreciate it and are so glad to hear you enjoyed seeing our animals. We always endeavour to landscape the enclosures to match natural habitats. Sorry you were disappointed with the Coffee Shop food availability. We will pass your comments to our Coffee Shop Manager. We hope to welcome you back again soon.
Written April 20, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Meliora Cole
London, England, United Kingdom609 contributions
Aug 2021 • Solo
A really special place. Well worth visiting, definitely worth every penny.

Make sure to go for the whole day, to make the best out of everything the centre had to offer.
I recommend the talks, every half an hour, given by the keepers. The talks are full of facts and really interesting, the animals are fed during these times, so you have an excellent chance of seeing them up close.

It is a primarily outdoor centre, dress for the weather, though there are umbrellas that can be borrowed.

My favourites are the red squirrels, the Wildcats and the Pine martens, though I'm fond of all the animals there.
I was lucky enough to have red squirrels scampering all around me at my last visit and to see Tiny Tim, Hilda's kitten.

There is a cafe with hot drinks, snacks, sandwiches and pasties as an example. Tasty food, friendly service from Coralene and her team. Some indoor seating is available, as well as several benches outside.
There are ice creams too.

Check out the gift shop - mounted photos of the centre's animals, taken by Matt, head keeper, can be bought. They're awesome.

All in all, a very special place, not to be missed. I can't wait to be back very soon! I love being a member.
Written August 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We do appreciate your feedback, as we are always grateful to hear visitors' experiences at the Centre. You've included some top tips to get the very best from a visit. We'll pass on your appreciation to Coralene and her marvellous Coffee Shop team. Thanks so much for your support as a BWC Member and will see you again soon.
Written August 19, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jules S
Swanley, UK11 contributions
Apr 2023 • Family
What a lovely interesting place. It was a very changeable weekday in half term. We got there at opening and there was plenty of people there but not to much to spoil things.
We had an 8 and 3 yr old girls with us and spent a pleasant 4 hours wandering around the place at least twice. It’s not huge but has lots of different things and areas to explore. Every 15 mins or so there’s a talk at the different animal areas. The keepers are obviously knowledgable, passionate about what they do and you might see a hedgehog up close or a wild cat or even the friendly otter! We did.
There’s a short but interesting wetland walk which is maturing nicely.
We new it was going to rain at some point so we got in the cafe early which served decent basic sandwiches, baked potatoes, hot dogs, hot sausage rolls and the like.
There were outside picnic areas with proper tables for the right weather and as we predicted as soon as it rained heavily the cafe was full so we popped in the dark inside areas where the mice etc were kept while the shower passed.
Was particularly impressed by the badger set with them all curled up sleeping. Would suggest if it’s been very wet and want to get up close to some of the outside exhibits wear something on your feet that can get a little muddy but it’s all pretty accessible. Don’t expect to see every animal but you’ll see plenty especially if you go around more than once.
The kids loved it. We loved it.
Written April 14, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for so much for your thoughtful and detailed feedback. We are so pleased to hear you enjoy meeting our wonderful wildlife, despite the changeable weather. We hope to see you again.
Written June 5, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Amanda
United Kingdom18 contributions
Mar 2023
I had a super experience at the British Wildlife Centre last week. I booked a photography day and it was wonderful to see how passionate the keepers and the ‘behind the scenes’ centre staff are, in ensuring we had a great time.

Meg, one of the very experienced keepers is so lovely to chat to about the animals in her care and stayed with us all day. She helped hugely (as did the animals!) in helping us get the images we wanted. The animals clearly loved her and their rapport was heartwarming to see and capture.

Not only did I feel well looked after all day, really importantly, the animals well-being was always clearly prioritised.

I always love visiting BWC and wish I could go more often. I was shocked by the recent negative reviews on here. The animals are either rescued or bred at the centre but ARE wild. Many are in hibernation with some imminently about to become mothers. So if you don’t see them, it is what it is! I saw my first water vole ever at this visit, thanks to Meg's observation! There is always so much to see, the keepers love for the animals is very clear. They are passionate about their charges, always providing a hive of information and lovely anecdotes. Like many rescues, they struggled during the pandemic and we are so lucky to still be able to enjoy visiting!! It’s a cracking day out for ALL ages. I plan a few more visits in summer and recommend it highly.

Do check their fantastic website to check their opening times and photography dates but if you prefer to call, Liza and Jackie are lovely and you will have the warmest welcome.

Thank you British Wildlife Centre team for all that you do.
Written March 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks so much Amanda, It was great to see you here, albeit in cold, damp conditions. But that didn't stop the animals. Congrats on snapping a water vole - good job! We are always so pleased to welcome you to the Centre and love your enthusiasm for our wonderful wildlife. We'll pass your feedback to Meg, of course. Hopefully we'll be welcoming you back soon.
Written March 16, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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British Wildlife Centre - All You Need to Know BEFORE You Go (with Photos)

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British Wildlife Centre is open:
  • Sat - Sun 10:00 AM - 4:00 PM



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