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Gretna VisitScotland iCentre

Unit 38 Gretna Gateway Outlet Village Glasgow Road | Glasgow Road, Gretna DG16 5GG, Scotland
+44 1461 335208
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Review Highlights
A must to visit

Visited the Information shop at the Outlet Village in Gretna Green. Assisted by Claire who gave me... read more

Reviewed 5 days ago
David B
,
Norwich, United Kingdom
Popped in

On visiting the area I was in need of some helpful advice on sourcing an unusual gift of a onesie... read more

Reviewed 2 weeks ago
Diana S
,
Isle of Arran, United Kingdom
via mobile
Read all 73 reviews
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Gretna VisitScotland iCentre, on the Scottish-English border at the Gretna Gateway Shopping Outlet Village, is the gateway to Scotland via Dumfries & Galloway. Close by is Gretna Green, famous for runaway marriages. The village of Gretna has a more recent history. Built to welcome workers from across the globe, to the munitions factory, (long closed); their stories are told in the Devil’s Porridge Museum. The iCentre offers visitor guides, maps and walking guides for the whole of Scotland to help you plan your entire trip. A wide range of gifts to suit all tastes and pockets are available.
  • Excellent51%
  • Very good36%
  • Average12%
  • Poor1%
  • Terrible0%
Travelers talk about
LOCATION
Unit 38 Gretna Gateway Outlet Village Glasgow Road | Glasgow Road, Gretna DG16 5GG, Scotland
CONTACT
Website
+44 1461 335208
Write a ReviewReviews (73)
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All reviews
"information centre"
in 6 reviews
"worth a visit"
in 6 reviews
"enjoyable visit"
in 3 reviews
"shopping village"
in 3 reviews
"gretna green"
in 4 reviews
"few hours"
in 3 reviews
"local area"
in 2 reviews
"gables hotel"
in 2 reviews
"great place to shop"
in 2 reviews
"lovely shops"
in 2 reviews
"on site"
in 2 reviews
"friendly staff"
in 2 reviews
"scotland"
in 13 reviews
"wedding"
in 7 reviews
"magnet"
in 2 reviews
"gifts"
in 4 reviews
"sweets"
in 2 reviews
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1 - 10 of 71 reviews

Reviewed 5 days ago

Visited the Information shop at the Outlet Village in Gretna Green. Assisted by Claire who gave me more information than I could think off. Really pleased with her, her manner, approachability, friendly and full of smiles. I could not resist buying a few things. Enjoyed...More

Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew R, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded 2 days ago

Thank you so much for taking the time to leave such a great review! All of our advisors are very knowledgeable and take great pride in promoting Gretna, Dumfries and Galloway and the whole of Scotland. And Claire, of course, is delighted with your feedback!...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

On visiting the area I was in need of some helpful advice on sourcing an unusual gift of a onesie on one of the hottest days of the year. My grandaught had her heart set on a certain kind for her birthday. On popping in...More

1  Thank Diana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew R, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded 1 week ago

Thank you so much for taking the time to leave such a great review! All of our advisors are very knowledgeable and take great pride in promoting this wonderful region as well as the whole of Scotland. We like to think we go the extra...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2018

It's kind of a touristy stop, shopping, etc., wrapped up in the local lore of the fact that Gretna Green was the elopement capital. It was fine, people were friendly, but once is enough here.

Thank amfh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 7, 2018

Outlet is excellent with friendly staff. Helpful tourist info centre and really good selection of shops. Plenty of benches to sit and lovely eateries.

Thank Sandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian P, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded June 11, 2018

Thank you for leaving such a great review of the Outlet Village and our iCentre, which I am glad you found to be helpful! I will pass your comments onto the Outlet Village teams. Gillian

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Reviewed May 7, 2018

Bit disappointed with type of shop nothing really Scottish could have bought same stuff cheaper in Meadowhall

Thank jsM4578PI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian P, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded May 11, 2018

Thank you for your feedback, we do try to stock a range of retail including working with local suppliers, I will pass your feedback on to our Retail department. Regards Gillian

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Reviewed April 27, 2018

If you get the chance it's a must to go to Gretna Green it's surprising how much there is to see and all the shops and eating places there is

Thank _lorrainebraddock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian P, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded May 11, 2018

Thank you for leaving a lovely review, Gretna and the surrounding area is indeed a beautiful place! Hopefully you will get the chance to come back again. Regards

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Reviewed April 8, 2018

spent some time in the museum, and thoroughly enjoyed it. Well worth a visit. Enjoyed a meal in the restaurant as we had time to kill waiting on our train.

Thank imacthisyear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew R, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded April 9, 2018

Thank you for leaving a review, it is great to hear you enjoyed your visit to our fascinating corner of Scotland, I hope you will visit again. I will pass your comments on to the Blacksmith's shop. Kind regards, Andrew

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Reviewed March 31, 2018

This is pretty much the same as any outlet village, but still nice to have a walk around and have lunch.

Thank JT1406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian P, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded April 5, 2018

Thank you for leaving a review, I will pass your comments on to the Outlet Village management team Regards Gillian

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Reviewed March 3, 2018

Having visited Gretna VisitScotland Information Centre many times before and dropped in again today, we found again that the staff are consistently helpful and attentive and always point us in the right direction. Claire is always great and is an absolute fountain of information about...More

Thank stiubharttonidh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew R, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded March 29, 2018

Thank you so much for taking the time to leave such a great review! All of our advisors are very knowledgeable and take great pride in promoting this wonderful region as well as the whole of Scotland. And Claire, of course, is delighted with your...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2018

went very early not many people about so shop were nice to browse around but it was also very cold so not many people out shopping

Thank lesleymclaughlin2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Nearby Attractions
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