Phil's Family Amusements

Phil's Family Amusements, Portrush: Hours, Address, Phil's Family Amusements Reviews: 3.5/5

Phil's Family Amusements
3.5
Game & Entertainment Centers
10:00 AM - 11:00 PM
Monday
10:00 AM - 11:00 PM
Tuesday
10:00 AM - 11:00 PM
Wednesday
10:00 AM - 11:00 PM
Thursday
10:00 AM - 11:00 PM
Friday
10:00 AM - 11:00 PM
Saturday
10:00 AM - 12:00 AM
Sunday
11:00 AM - 12:00 AM
What people are saying
Terrible Manners Of Some Bingo Staff.
Aug 2019
we went up to portrush for the weekend as my friend had got engaged and my friends and I thought we would try out the bingo,this was in august 2019 as a fun night out as my grandmother recommended it to me a few weeks ago . when we got there the welsh guy had a craic gave us books etc and we sat playing pongo slots for a while,then one of my friends asked the bearded guy a question about when bingo books will start and he was really very rude towards her answered her quite abruptly,so what started as a great night just got worse,we found he was calling the numbers didn't catch his name but he just got worse as night went on and as for the young dark haired girl helping him with change etc she was as bad as him for rudeness ,really thought she was someone loved herself . ,I really have to credit the floor staff as the dark haired guy calling slots was super nice and young girl on floor who had change for slots with dirty fair hair was lovely but the way these two in top box reacted when asked for help from floor staff was unbelievable,bearded guy you need a lesson in manners big time, if it wasn't for your customers you wouldn't have a job ,sorry he just maddened me and as for the boss the big welsh guy he ignored what was going on right in front of him,this bingo hall was my grandmother's favourite place to go when dear old Bob ran it ,it was brilliant and atmosphere was excellent then as she told us and such a nice guy Bob was and he would be turning in his grave with the way it is run today. so Phil's I would suggest you retrain your staff or lose your customers in near future because that is not good management at all.

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3.5
18 reviews
Excellent
7
Very good
3
Average
2
Poor
1
Terrible
5

Peter
9 contributions
Mar 2020 • Friends
Great place for good machines and amusement and enjoyment cheap machines highly recommend would go again.
Written February 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Angelsbaby22
8 contributions
Aug 2019
we went up to portrush for the weekend as my friend had got engaged and my friends and I thought we would try out the bingo,this was in august 2019 as a fun night out as my grandmother recommended it to me a few weeks ago .
when we got there the welsh guy had a craic gave us books etc and we sat playing pongo slots for a while,then one of my friends asked the bearded guy a question about when bingo books will start and he was really very rude towards her answered her quite abruptly,so what started as a great night just got worse,we found he was calling the numbers didn't catch his name but he just got worse as night went on and as for the young dark haired girl helping him with change etc she was as bad as him for rudeness ,really thought she was someone loved herself .
,I really have to credit the floor staff as the dark haired guy calling slots was super nice and young girl on floor who had change for slots with dirty fair hair was lovely but the way these two in top box reacted when asked for help from floor staff was unbelievable,bearded guy you need a lesson in manners big time, if it wasn't for your customers you wouldn't have a job ,sorry he just maddened me and as for the boss the big welsh guy he ignored what was going on right in front of him,this bingo hall was my grandmother's favourite place to go when dear old Bob ran it ,it was brilliant and atmosphere was excellent then as she told us and such a nice guy Bob was and he would be turning in his grave with the way it is run today.
so Phil's I would suggest you retrain your staff or lose your customers in near future because that is not good management at all.
Written November 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Alibali27
Grangemouth, UK463 contributions
Jul 2019 • Solo
I had a great time here, it was very cheap to play and there was a brilliant atmosphere the best bingo ever.
Written July 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Barbara A
Hillsborough, UK1 contribution
Jul 2018 • Family
Always would visit Phil's Amusements Great for Bingo at weekends
kids and big kids love the 2p and ticket Machines Staff very pleasant
Written July 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Vicky W
Cleckheaton, UK1 contribution
Jun 2018 • Solo
Disgusted that someone feels it's okay to slander a member of staff when they have done absolutely no wrong.
Written June 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

junoself
Brighton, UK469 contributions
Mar 2017
Sweet old amusements
Ok for the kids to have an hour and do their own thing
Bring change and your game head
Written March 12, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Suzi1211
Belfast, UK176 contributions
Jan 2017 • Friends
We come to portrush for couple of nights and spent so much time in the arcade it's was so much fun the staff were all friendly and we loved the machines from 2p machines to all the ticket games we collected so many tickets and got some great wee prizes all different things and as the 2 arcades were connected we were able to get a teddy in 1 and swap in the other as they didn't have the teddy we wanted in the first 1 they were great can't wait to get back up 2p machines were so much fun and keyring prizes in with them we had a great time
Written January 17, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Grace Ziwei
Washington DC, DC14 contributions
Aug 2016 • Solo
I was so pleasantly surprised by this arcade. The games are a little outdated but still lots of fun. I meant to step in and look around quickly, but I ended up staying 2 hours! The staff members were also extremely nice and friendly. If I'm ever back in Portrush, I'll definitely drop by Phil's again.
Written September 1, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Michael C
Portrush2 contributions
Apr 2016 • Friends
Where do u start this place is stinking needs a good clean a complete revamp and a English cheeky guy give this place a miss you wouldn't enjoy any of u put the money in the machine for nothing stay clear
Written April 16, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Niall Doran
Derry, United Kingdom282 contributions
Mar 2016 • Couples
As the title suggests this place is what it is. It is an amusement arcade with a selection of children's machines including a ticket shop area. There is an area which is separated for adults gaming machines. This place is very popular for locals and for those who visit Portrush from all over Northern Ireland. I remember it as a child and to this day it does not seem to have changed.

It is not very clean and is out dated but I would return as it is part of the local tradition and yearly visit to the area. For tourists to the area I would not recommend this attraction.
Written March 29, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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