Funky Monkeys Newtownabbey

Funky Monkeys Newtownabbey: Hours, Address, Funky Monkeys Newtownabbey Reviews: 4/5

Funky Monkeys Newtownabbey
4
Game & Entertainment Centers
This location was reported permanently closed
About
Funky Monkeys Soft Play Cafes provide indoor soft play facilities children can learn and develop their minds through play. As well as fun activity mornings, Funky Monkeys offers great party facilities and a fantastic healthy eating cafe.
Suggested duration
1-2 hours
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4.0
51 reviews
Excellent
30
Very good
5
Average
9
Poor
2
Terrible
5

Foodlover1243
14 contributions
Worth a visit.
Jan 2020
Great for entertaining children, my toddlers absolutly adore the place.

great price and value for money
staff friendly and seriously kind n helpful, cant do enough to accomidate you and honest to boot.lost money before returned to me no bother ,ordered food another time but my card bounced accidently staff still served food n said pay when i could (was sorted that afternoon) my toddler made a huge mess n they sorted it no bother no sarcasm or annoyance which is nice they just really sound people
place always well kept never once had issue with cleanliness
usually update toys so goood variety with each visit and great facilities for climbing and children to have fun safely
been there loads of times they always keep toys well maintained rarely see toys without batteries
. Parties are also great price
membership invaluable in winter when its too cold for a few hours in the park. and great because you can use in all centers and get more discounts
food is excellent value for money and tasty and have heathy options too like fruit n fruit salad water etc so its not all junk

would be 5* but im being picky...
1. music is at a good level on most days but for some reasons at birthday parties they crank it up to 100% which is just a headache for longer than 10 minutes and actually scares my son who grabs my hand to go home, probally not great for autistic kids during busy times , school hours or early morning best.plus the funky monkeys radio plays some questionable songs sometimes eg bad guy billy eilish yorkgate is better for this as its quieter in terms of crowds and music usually low enough to enjoy a cuppa .
2. they never seem to have bacon for their bacon bagels, I mean just to order extra and freeze some and defrost a few hours before you run out but actually very irritating as the bacon cheese bagel is literally to die for when it is available which is about 3/10 visits. I mean
Written January 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Annie87xx
Newtownabbey, UK18 contributions
Great visit
Jul 2018 • Family
Have been here countless times with my 6 year old son, great safe play areas for his age, nice coffee shop to relax while kids play, staff really friendly. Highly recommended!!
Written July 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

BelfastFoodTravelMan
Belfast, UK5,961 contributions
Birthday party
Aug 2017 • Family
Attended a friends sons birthday party with my two girls. It was great as we had the whole place exclusively. Kids had a blast with face painting, magician (adults really njoyed him!!), food for kids and teas/coffee for adults. Great venue for parties!!
Written August 13, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for your review, it's great to hear you and the kids enjoyed the party :)
Written October 2, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Nambarie S
Belfast, UK37 contributions
good wet day entertainment
Jun 2017 • Family
I liked this monkeys as it is easier to see into the play frame than some of the others so you can keep an eye on your children easier however it did seem a bit smaller than some of the other funky monkeys and my five year old seemed to be getting a little bored at times.

the baby area was mostly good but there are some bouncers and walker that need binned one of them had absolutely no toys left on it so if you put your child onto this would be totally pointless. There need to be a little investment into some new baby toys. Bigger kids constantly come into the area as well, this is possibility as there is not enough on the main frame including my own kids which I removed however other parents let their kids play in here which is a little unfair to the babies.

They do some toddler mornings during term time with a short activity.
Written August 5, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Martine M
2 contributions
Excellent
Jun 2017 • Family
I dont understand why so many people have written so many negative things about the staff? I have been taking my daughter here at least once a week for the past 3 years and havent got 1 bad thing to say. The staff are lovley and always willing to help with any issues. The tables are always clean, the play area is spotless and any parties weve been at the girls have been brilliant. Will continue to go here for many years to come :)
Written June 11, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks so much for your review it is great to hear that you and your child enjoy coming to the centre, thanks for taking the time to post :)
Written September 19, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

youngmum321
Newtownabbey, UK60 contributions
Avoid!
Jul 2016 • Family
As funky monkeys go this isn't a great one at all. The staff aren't always friendly and they often look like they'd rather be somewhere else when they're doing a party. Extremely busy on wet days,Saturdays and sundays...my kids enjoy it first thing on a week day! Overpriced cafe and they tell you off if you bring in your own drink for a toddler. I'd avoid!
Written August 23, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi, thanks for taking the time to post a review and apologies for not replying sooner, we have just noticed the reviews have not been coming through to us. I just wanted to check with you about a few points you raised. You had said the staff aren't always friendly and often look like they'd rather be somewhere else, was there a specific reason you said this, the reason I ask is we give every customer that has a party with us a comment card and also follow up with a phone call and the reviews we get about the parties and the staff in general are excellent. With regard to the price of the food, we quite often get comments about the quality and value of our food. Children with beakers, we don't say anything to, however as we are a cafe if customers bring their own food in we would remind them that our policy is that only food and drink purchased at the cafe can be consumed on the premises. Kind regards Funky Monkeys Newtownabbey
Written January 6, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

BelfastFoodTravelMan
Belfast, UK5,961 contributions
Business seminar
Aug 2016 • Business
Attended a business seminar at this Funky Monkeys!!!! Very unusual setting for a business seminar but really works especially when there are no kids!!! Plenty of room and free car parking. Tea and coffee provided. Excellent thinking outside the box!!
Written August 15, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

KatieMac89
8 contributions
Won't be back
Jan 2016 • Family
The staff are friendly, yes, and free WiFi. Foods pricey but nice enough..

However parents don't control there own kids which has resulted in me leaving the last 3 visits.
I wouldn't bring my son back, he has been hit, punched and pushed the last few times, once we needed an ice pack due to the bump on his head.
It's a shame as I used to take 4 kids here weekly when it first opened and I was a childminder.
Written August 7, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank very much for your review, I am very sorry to here that your recent visits have not been as enjoyable, we always try to make sure the centre is fun for all the children and it is unfortunate that one child can ruin it for others, however if you are in the centre again and there is ever an incident with another child please make a staff member aware so that they can address this. Once we know what has happened and who was involved we can take action. Kind regards Funky Monkeys Newtownabbey
Written January 6, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lorraine s
1 contribution
Horrible Place with rude staff!
Aug 2016 • Family
Visited today Tuesday 2 August with 2 children under 5 and 1 over 5. Very expensive and not worth the money, totally over crowded, dirty tables with half eaten food, drinks that had been spilled on the floor.Baby of 1 year not allowed in baby area, because she could walk. Staff very rude not good customer service at all. Needless to say we didn't stay very long before leaving and will not be going back ever.
Written August 2, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We are very sorry to hear that you did not enjoy your time at our centre and we are disappointed that the centre was not kept to a standard that we ourselves expect. The centre is usually kept to a high standard and we have since spoken to our staff about ensuring we keep the centre clean and tidy. With regard to the baby area, this area is for babies and toddlers only unfortunately the member of staff that said your baby couldn't play here had must have got it wrong, apologies. Kind regards Funky Monkeys Newtownabbey
Written January 6, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

nicky k
Glasgow, UK3 contributions
Never again
Jul 2016 • Family
Parents let their kids run wild unsupervised,witnesseda very young toddler crying on the floor ,was at least 5 mins before its mum decided to stop gossipingon her gone and check to see where her child was,grown men throwing their weight about the place knocking kid over,absolutely shocking behaviourfrom parents,,management need to manage the amount of traffic in that place,ive been to all the funky monkey branches in hi,and was quite shocked and disgusted with this one,groups of kids also bullying others,biggest problem,no supervision,
Written July 28, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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