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ShelterBox Disaster Relief Visitor Centre

Falcon House Charles Street, Truro TR1 2PH, England
+44 1872 302600
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A long way from Home

Interesting that a relief agency has a information centre. The volunteers were most helpful and the... read more

Reviewed 1 week ago
homebythelake
,
Lake Macquarie, Australia
Most interesting place in Truro

Shelterbox Visitor Centre should be the No.1 attraction in Truro. Do not leave it just for a rainy... read more

Reviewed 1 week ago
jane W
,
London, United Kingdom
Read all 19 reviews
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Find out how a Cornish charity is transforming despair into hope at Truro's newest visitor attraction; ShelterBox Disaster Relief Visitor Centre Discover the story of Cornish charity ShelterBox with ground breaking interactive displays at its new visitor centre in the heart of Truro. See if you can fit everything a family would need to start rebuilding their lives when you try packing one of our famous green ShelterBoxes. Step inside tents and shelters to hear inspiring stories of how ShelterBox helps survivors of worldwide conflict and natural disasters. Find out how we get aid to the people that need it the most, using some surprising modes of transport. Hear the stories of survivors of disasters who have rebuilt their lives thanks to your support. The visitor centre has activities that your family can try and is the perfect solution to a rainy Cornish day.
  • Excellent90%
  • Very good5%
  • Average0%
  • Poor0%
  • Terrible5%
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Open Now
Hours
Hours Today: 10:00 AM - 4:00 PM
Suggested Duration: 1-2 hours
LOCATION
Falcon House Charles Street, Truro TR1 2PH, England
CONTACT
Website
+44 1872 302600
Write a ReviewReviews (19)
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"great hands on experience"
in 2 reviews
"rotary club"
in 2 reviews
"fascinating insight"
in 2 reviews
"great place to visit"
in 2 reviews
"well worth a visit"
in 2 reviews
"aid"
in 4 reviews
"charity"
in 9 reviews
"volunteers"
in 6 reviews
"homes"
in 2 reviews
"delivery"
in 2 reviews
"recipient"
in 3 reviews
"displaced"
in 2 reviews
"organizations"
in 2 reviews
"school"
in 2 reviews
"learning"
in 2 reviews
"contribute"
in 2 reviews
"video"
in 4 reviews
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1 - 10 of 19 reviews

Reviewed 1 week ago

Interesting that a relief agency has a information centre. The volunteers were most helpful and the layout and information is incredible. Another fascinating Rotary partner proving great service worldwide. Shelterbox operate across the globe supporting people left homeless/

Thank homebythelake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy B, Manager at ShelterBox Disaster Relief Visitor Centre, responded to this reviewResponded 1 week ago

Thanks for your kind comments. We are somewhat unique! I think we are the only disaster relief visitor centre in the world - unless someone knows another? We're glad you enjoyed your visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

Shelterbox Visitor Centre should be the No.1 attraction in Truro. Do not leave it just for a rainy day. It is a fascinating and educational insight into what this charity does - helping people in disaster areas around the world. Kids will love trying to...More

Thank jane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2018 via mobile

We found Shelterbox on here and thought we'd give it a go. A previous review said it was a good wet weather option, and they weren't wrong. We used the Moorfield multi storey car park right next door, and in minutes we were stood at...More

Thank sliminpoole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy B, Manager at ShelterBox Disaster Relief Visitor Centre, responded to this reviewResponded June 4, 2018

Thanks for your review. I'll pass on your comments to James. The team did a great job on a very busy day and we're happy that you enjoyed your visit to ShelterBox. If you're back in Cornwall in the autumn then don't miss our Hope...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed May 21, 2018

Really interesting and fun for the kids. We learned about this remarkable charities work and got to pack aid boxes with the lifesaving items ShelterBox send around the world.

Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2018

Really great place to visit and such a fascinating insight into disaster relief. Well worth a visit!

Thank clarefueller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2018

Such an amazing centre to find in Cornwall! Great welcome and fascinating insight into how we are helping people across the world.

Thank haz101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy B, Manager at ShelterBox Disaster Relief Visitor Centre, responded to this reviewResponded May 18, 2018

Thanks for your review and we hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2018 via mobile

Covering our charity topic, Three Bridges School loved every minute of the visitor centre. Our students have autism and challenging behaviour. All staff at the centre adapted to our students needs making us feel very welcome. Highly recommended. The trip was enjoyed by students and...More

Thank kelskiethomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy B, Manager at ShelterBox Disaster Relief Visitor Centre, responded to this reviewResponded May 18, 2018

We're glad the school enjoyed the visit. Our education programme is being further tailored to the needs of all types of learning institutions and ages of students so we hope to see your school again next year.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2018

I'm always telling friends to go in for a visit. There is always a friendly volunteer waiting to greet you and show you around the centre. It's great to see the aid first hand and to get involved in the interactive displays. Definitely recommend a...More

Thank Kerry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2018 via mobile

Boring, disappointed charity only helps foreigners, no shelterbox for local homeless of which there are now thousands. Never forget, CHARITY BEGINS AT HOME.More

Thank heyridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy B, Manager at ShelterBox Disaster Relief Visitor Centre, responded to this reviewResponded May 8, 2018

Dear James, I'm sorry you didn't enjoy your trip to our visitor centre. Just to clarify your review; ShelterBox is an international disaster relief charity. We hand deliver shelter to families who have lost their homes as a result of natural disaster or conflict. ShelterBox...More

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Reviewed April 24, 2018

A group of us from Launceston Rotary were given a guided tour yesterday, April 23rd. We thought we knew everything there was to know about this Rotary project, having supported it from the beginning and sponsored more than 100 boxes. We were wrong. The sheer...More

Thank Sandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy B, Manager at ShelterBox Disaster Relief Visitor Centre, responded to this reviewResponded May 8, 2018

Dear Sandra Thank you for your kind review. Our visitor centres volunteers enjoyed showing your group around and we hope you get a chance to visit us again soon. In the meantime thank you for your support.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
964lilyp
November 11, 2017|
AnswerShow all 3 answers
Response from Andy B | Property representative |
The visitor centre is free to enter for everyone. If you enjoy your visit and wish to show your support for ShelterBox and its charitable work you can make a donation as you leave.
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