Tips and Toes

Tips and Toes, Al Jazirat Al Hamra: Address, Phone Number, Tips and Toes Reviews: 3/5

Tips and Toes
3
What people are saying

Suggest edits to improve what we show.
Improve this listing
Be the first to upload a photo

Top ways to experience nearby attractions

Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

3.0
5 reviews
Excellent
2
Very good
0
Average
0
Poor
1
Terrible
2

Irina Niculescu
Ras Al Khaimah, United Arab Emirates1 contribution
Jul 2020 • Solo
I am a Tips&Toes customer since 2 years and i am very very happy with their nail service, but today their new hair stylist Benedict cut my hair, i didnt require anything complicate, but the result is so bad, i dont recomand her for any layer hair cut.
Written July 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

okutsenok
kiev16 contributions
Oct 2021 • Solo
I am a client of this salon more than 1 year, this time as had last nail polish in my home country I called in advance to check if they charge for color removal and got an answer that of course not as I am having manicure and pedicure with them (same information told another lady who called 1 day before treatment to confirm it).
Once I came and my pedicure was half way done, lady who was doing manicure told that she can not remove previous color from hands, I need different specialist and once specialist came and finished one nail, she mentioned it is 75 aed additionally!! I do not mind to pay but your second specialist just removed the same quality of nail polish from the feet!!?....(it was not acrylic just different type of gel which can be done in 5 min by machine).
At the end it took them so much time to understand who will remove it, when and how and they reduced extra price from 75 to 30 aed ..
It is small amount but the way how it is handled, no communication, no customer service, no approach to loyal client.
I do believe that they probably work just for number of guests/payments and they do not care about individual feedbacks.
Girls (specialist) are lovely and hardworking, nice facilities but it i would never recommend this salon to anyone, they basically do not care about client which is wrong if you work in service sector.
Written October 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ms. Karen
Ras Al Khaimah, United Arab Emirates1 contribution
Nov 2019
I always go to Tips and Toes. The staff is professional and well trained, they are always giving away gifts and trials of products. They are not the cheapest, but they listen and try to provide you with everything you need. Don't forget to tip the coffee lady!
Written November 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

n j
5 contributions
Aug 2018 • Solo
First time in this salon and I didn't know what to expect. I had my hair done and I absolutely loved it!.

The staff was great as well.

Thank you!
Written August 19, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

TravellingAilurophile
London, UK48 contributions
Jan 2017 • Solo
I really am not one to complain, but I was so upset and disappointed with my visit to Tips and Toes in Al Hamra Mall...

I received a voucher for a pamper day from a friend of mine, so it was treat time! I booked a manicure, pedicure, eyebrow shaping and colouring and a massage... The perfect way to while away an afternoon.

On arrival, the process went smoothly.. until...

Pedicure appearance was fine, but toes were left bleeding and very sore for several days after the treatment.

Manicure was a disaster! Lumpy inaccurate painting of nails. The therapist blamed the nail varnish. It was so awful I asked them to remove it, but after nearly half an hour they were unable to remove the eight layer 'paint job'. I had to go to another salon and pay to have the gellish colour removed.

Eyebrow shape and tint left me with dyed skin and uneven eyebrows. Again, I had to pay to go to another salon to try and have this rectified.

Massage. I had to remove my blouse, which was dropped on the floor and left in a heap. On putting it back on, it was damp and creased. A lovely way to leave the salon. Looked like I had been dragged through a hedge backwards!

Overall.. the manager refused to refund the voucher. She was unhelpful and rude, the therapists surly and not in the slightest concerned that not only had I wasted four hours of what should have been relaxing time, but I had to pay for my eyebrows to be redone and the gellish colour to be removed.

A real shame that they have zero customer service. They have just lost a client!
Written January 12, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing
Frequently Asked Questions about Tips and Toes